Agemark

When I toured Kingston Bay, I thought it was a very nice facility. The staff was friendly and welcoming. The tour guide was able to answer my questions and give me good information. It was a good experience but we found another community in a better location that for my loved one's needs better.

I like living at this community. They offer daily activities and a happy hour every Friday. The food is good and they keep the community clean. The staff helped me with my move in and they have been there to answer my questions. This community is a good value.

This is a beautiful facility and the staff was very warm and welcoming. It's main draw back was the distance from my house.

Very nice place, could see my mom being well taken care of there.

They had a community fee of $1500 and I found a place that did not have one. However, the tour went good and it was very helpful and the sales person did their best to show us all they offer. There was nothing bad about the place. It was all very nice and clean with nice people.

This community is great for my father. The staff is caring with him. The staff is great at getting him to be involved with the activities. He is dancing and staying quite active. The food is very good and he enjoys the meals. We would recommend this community to others for the great care that is given for a good value.

The food is better than good and dad is eating very well. The staff are friendly and make you feel like you are welcome there. They offer daily activities that he enjoys participating in. The community is clean and I would recommend it.

Lots of improvements, construction, etc. and more services here than I expected. The tour was by a Marketing person and leaned towards a "fast sale" although she was nice. The staff was OK...didn't get any "hellos" from workers in hallways. I felt rushed and that they are use to people making decisions that day. This would be my 2nd choice.

The home is lovely, the dining room is spacious with many windows. The entire facility is wonderful. She is very happy in her studio bedroom, It includes her TV, Computer, Desk, bed and small kitchenette. She really enjoys all the activities; Bingo, Chair exercise, Music-Karaoke or singers and instrument players.

I was hoping when my dad moved into Sagebrook that he would have a lot to keep him busy, however they do not have a lot of activities available at this time. There are new owners and they have hired a new activities director as well as they are doing some renovations. So we are hoping things will improve. He does enjoy the meals and the staff are nice. Even though he is bored currently I would recommend this community.

This facility had a wonderful sense of community with staff genuinely enjoying their time with residents and calling each of them by name. Common spaces are beautifully furnished and well taken care of. The bedrooms are small with a high price tag.

I like this location and people who work there seem nice. rooms to share are a little small..but like the counter with refrigerator and micro and sink.

They have been very friendly and make the residents feel very welcome there. They provide plenty of activities to keep them busy. The food there is also very good, and they are very accommodating on the dietary requests. We did look at a lot of different places, and we picked this one because of the friendliness and the small home-like atmosphere.

My mom has only been there for a month and a half. They've gotten a new activity director, but up until now the activity has been lacking. Hopefully with the new director that will change. The people there are very nice, my moms room and the entire place is always very clean, the food is very good, etc. I really like everything. The only thing I'm not totally thrilled about is the activities, but like I said I see that turning around.

This is the 3rd place my family member has been. They all have issues but what sets this facility apart is the staff. If you mention a problem, it is addressed unlike Dallas Commons that gave lip service but did nothing. The caregivers ask what my family member likes in regards to all aspects of care. The med techs are friendly and outgoing knowing how to convince residents to take their meds. The receptionist is wonderful beyond words, always going out of her way for the residents and their families. I would have done an overall rating of 5 but there are a few employees that need addressing in dementia (not following guidelines and this area of the building needs to be given a face lift) and the third floor needs some addressing in regards to flooring (cement floor is breaking up so carpeting not sitting flat) and common area windows need cleaning also, one of the cooks is heavy with the hispanic food which my generation will love but the current residents not liking very well. The other cook presents meals more to what they are use to keeping them well balanced. Also feel laundry should be done more than once a week.

The family all liked this place, but my mother was here once a few years ago and had one bad experience. She now refuses to go here. I will keep it in mind if nothing else opens up.

There were several reasons we chose this community for our loved one. The location was very convenient for our family. The price was right for what we needed. The appearance of the community was very nice and provides a comfortable setting; it was very warm and welcoming. Overall it just seems like a really good community that was within our budget. (Care Services and Activities Not Rated)

Very impressed. No openings currently. Does NOT accept Medicaid waiver.

Sounds perfect for him and possibly later for me community-wise

We have been overall happy with the way things are going. The staff are very nice and the facility itself is clean. The only issue we have had has been with the meals. They do not seem to be very nutritious, especially at dinner time. I think they could improve on this and offer more balanced meals for the residents.