Abode Care Group

The community here is wonderful. However, the man that took us on the tour seemed to me like a slick car sales person. He answered all of my questions and was very nice, but the feeling I got was not one that I would leave my husband there.

This was a larger community and I felt like my mom would of been better in a small community. The staff did answer all of our questions and were very helpful. the community is clean and has alot of great activities to help the residents stay active. I would recommend this for good care by just the tour that was enjoyable.

My tour of this facility went very well, I really liked it. It is a little expensive, but you get what you pay for. The staff was very lovely and kind. The location was going to be a problem for our family, it was a little to far from us. They did offer me a meal to try. Overall it was a pleasant tour.

This is a family operation. They are not going to be dictated by far away corporations. When you discuss things with them , you will get a direct response. This is a good advantage.The management is hands on. So things get done and the staff is very responsive. I would recommend this place. My mom is in their memory care unit and is well taken care of.

They have a very good staff that is able to deal with difficult situations better than the pervious home that my mother lived in.

Slightly more personal care than necessary at this point. Over the top for medical and personal care and security.

We had a bit of rocky start here, but they've been very good about working with me to improve things for my loved one. I'd say when we first started I would have had to rate them 1/5, but after a lot of hard work we're up to about 4/5. It's an older building, but they try hard to keep everything looking clean and well kept. Another thing I think is important to mention about them is that they don't kick their residents out when the money runs out, which is admirable.

This facility is very nice, the building and grounds are attractive, the care provided is good, and their prices for a private room were affordable. I feel like there is some room for improvement with the care, however. There have been times I have visited and while she had clothes on the staff had not bothered to put her underwear on. Also, the building itself can be a bit confusing to navigate.

Staff was very personable. Most of the facility was neat and clean. The are renovating areas which are showing signs of age. The new wing of the facility has an available large room which can facilitate 2 twin beds and maybe moms full size and dads twin. Can use their furniture or own. Kitchenettes and bathroom attached. Common rooms are found at end of each hallway. That was nice. If don't want to stay in room or go downstairs to large common room area. Courtyard available on lower level for sitting outside. Was well maintained. One of the owners, Basima is a RN, very nice and friendly and knows all of the guests. Next to Giant grocery store which is a short walk away. Near the South Mall, Allentown. Added bonus, close drive for me!

Liked it overall. Staff and owners were very nice; spoke with some residents. Not crazy about shower not being in room. Liked enclosed courtyard and resident pet greyhound.

My brother and I took a tour with director yesterday. This place has Wanderguard outside of a dementia unit. I submitted this selection to our attorney.

very nice assisted living and more. they have activities and the staff is very nice and the owners are great. my mother had alzheimers and staff is experienced in caring for people and was very kind i'm glad i found this place. the facility is very clean and the food was very good

That was more of a building atmosphere than a home like atmosphere. It was a more traditional, bigger assisted living. They said there would be no adjustment in rate which was good. It was nice but now I'm realizing that she was considering my mom for the assisted living when really she would need the memory care. She didn't show us the memory care unit so I don't think it would have worked out anyway.

Depending on the level of care needed, being if your love one is highly functional, this facility can work well. This facility has challenges with caring for low functioning individuals. I don't recommend.

My father has dementia however not enough to be in the memory care unit. Still knows family, can feed himself and go to bathroom. Other discussion he can’t make. I change batteries in his hearing aid, clean glasses, cut nails etc. tried numerous times to have their staff do to no avail. Personal care is very lacking. Even showering which I have no check list when he received one. Wash seems to get done once a week. Like everywhere they maybe understaffed. One other thing. The executive director is new about six months on the job. I gave her plenty of time to get adjusted. Call twice left voicemails on various issues never to have my calls returned

The nurses were nice although staff to patient ratio was low. Too many patients with too few nurses. Plus, the place is old and needed some updates. I guess it's the cheapest place for a reason.

The main complaint I hear from my dad is about the food not being great quality.

I toured at Abode Care of Monroeville. My tour guide broke away from me to handle something. She left me in the conference room for an extended amount of time. I understand emergencies happen but I felt like she could have sent someone in to give me reassurance that she was coming back.

The meals continue to be served cold. Silverware is often missing. Servers are not fully trained and do not follow rules, except a few. Tech-meds need to be aware of the instructions written on containers instead of just relying on their cart's computers. The executive director does an excellent job, but not some of the supervisors.

A&B is a very serviceable family-run community. Competitively priced all inclusive. [Name removed] was charming and a passionate advocate. The tour revealed a very warm and welcoming staff and residents. The facility itself could do with a bit more renovation and upgrades. This fact has me putting Above&Beyond in teh Pass column.