Willow Ridge Senior Living, LLC

Manor Hills is a wonderful place with an at home atmosphere. The building always smells like home and not an institution. My family aunt always gets great care. The staff treats her like family as well as our family. The rooms are very spacious and have their own shower. Activities are great with an open room for her to go and work on her crafts when she wants. She especially loves that there is a library in the facility. Hair dresser prices are the best and she does a wonderful job.

At 64 my brother experienced a major health event which left him unable to live alone. Finding Manor Hills was a life saver. Being a military veteran it was nice to find a place that had several residents that were also veterans. He went from living a fairly isolated life to being surrounded by a caring staff and friendly neighbors.

Every member of the staff was extremely kind, compassionate, and caring. They went out of their way to make my mom feel at home. The apartments seemed a bit small to me but are comparable to other facilities. The amenities were very nice.

A family friend was at this facility for 4 months. Her room was like a cozy bedroom. It was immaculate, the whole place is spotless. The staff is very unique in that everyone from the custodial staff to the medical staff were caring, kind and professional. The food was great as well. Loved that it is a smaller building that fosters a family like environment. Would highly recommend .

My dad truly loves the Atria. He is making friends and ea The activities. The food is very nice. The convenience of having the PA on location is very helpful as well as the onsite pharmacy. It truly is a welcoming experience.

I visited multiple facilities in search for a place for my dad who was moving cross-country to be near his grandchildren. From the moment I called, the staff at The Village at South Setauket were warm, friendly, and welcoming. I met a variety of folks on my tour, and each one had worked there for no fewer than 7 years. It is clear that the staff is supported and supportive, and they work together as a team to ensure that the residents and their families are loved as if they were their own. I cannot say enough kind words about The Village at South Setauket. The living space, the food, the activities are all wonderful, but the staff is what really makes this place a home for my dad.

This facility is kept clean and tidy, but the most important thing is that the staff are tremendous. They are caring and helpful, and always keep you well informed. I recommend them without qualification.

We were attracted because of the quality vs the price I get more bang for my buck and it's well run. I would recommend to others.

I have been living in this assisted living since year 2018. The care staff helps me with clothing, showering, toileting, and bedding. The staffs are very polite, kind, and speedy. I like that the management team does not use agency care as much as possible. The food is delicious and the service is awesome. We have many activities such as bingo, puzzles, other games, happy hour, shopping and scenic drives. I am satisfied with this facility.

I am very pleased with the way the staff are attentive and take care of the residents. My mother really likes living there. I think they can have just a little bit more activities. Other than that, really love it.

The aids were lovely. The staff was attentive. The choice of daily movie was random. They could try to offer some more that appeal to the mostly older women who live there.

It's actually really homey there . They are all good with the people that live there and are open to any advice as far as improvements go . They do need to clean the floors better, especially under the beds and windows.

Unfortunately, mom passed away and is no longer at Westwood but her time there was incredibly positive. Everyone our family came in contact with was kind, supportive, caring and patient with all of us, especially mom. Some very specific people who deserve recognition are; [name removed] and [name removed]( administrators) [name removed], [name removed], [name removed], [name removed], [name removed] (in the dining room), [name removed]! Each person made strong connections with my brother and I as we navigated our mom's time there. As a matter of fact, I still stay in touch with most of them even though mom has been gone 8 months. The facility is absolutely beautiful! So bright, clean and welcoming. The value for the cost is amazing with a variety of activities to accommodate anyone. Providing nutritious meals with options made mom happy as well. I loved how the staff would provide "family" dinners on holidays as it made it easy on residents who had difficulty traveling outside the building. My brother and I are forever grateful to the outstanding staff for putting us at ease knowing mom was well cared for every single day. Honestly, I can't say enough positive words about Westwood Commons at 50 Union Square!!!!

I'm extremely pleased that this was a positive experience for our loved one. [name removed] was very upbeat and happy with his stay at Westwood Commons, he couldn't stop raving about his stay. He was engaged with the residents and the staff.

Overall experience - very good, everyone is helpful. Cleanliness is good. The individual room could be cleaned more often. The staff is friendly and nice. Quality of care is good. We had a delay in setting up appointments but looks like we're on track now. The meals are simple and tasty. For activities, they plan something everyday. It is a good value for the care that's given. I'm pleased with facility and my loved on is happy there.

Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.

The activities were N/A because our loved one was in bed 99% in hospice care. The staff was super friendly and caring and exceeded their personal time and our expectations in taking care of my mom's needs. We would recommend this community to other families based on the experience we had. There's no 'Staff Infection' here! Everyone was professional, fun, and exceeded our expectations for our mom's hospice care!

I can't think of anything to complain about, the community is always clean and they've all been helpful and friendly. I don't have another facility to compare the care services to, but I'd say 5c no problems. My understanding is that the meals are all good. I would indeed recommend this community to other families based on the experience we have had.

Great recommendation. Unfortunately, my Mom was only there for 5 days, so she did not really use food and activities. She was very well taken care of. Even though the facility is older, it is very clean and well maintained. The staff, from director to nursing to admin and support seem to be one happy family caring for the residents. Some residents, I learned, have been there for many years.

My loved one only stayed here for respite for a week while I was out of town. Everything went good. The staff and residents were friendly, food was good, and they had a lot of great activities provided.