Willow Ridge Senior Living, LLC

The Atria has been a wonderful choice and experience for my mother in law! They are taking Covid-19 very seriously while at the same time trying to offer as many opportunities as possible. They are offering socially distant dining on a limited basis, exercise groups, small gathering groups, movies, and my mother in law is enjoying the meditation and aromatherapy. We also appreciate the Atria bringing her to and from doctor appointments. I would also like to commend [name removed] and all she has done to help my mother in law make the transition into Independent Living. She was the first person we talked to and met while we deciding where my mother in law was going to live. She was so positive and helpful and helped us feel comfortable in our decision. [name removed] has also been so good in always getting back to us and answering our questions. She is an asset to the Atria!

The best thing about living here is the friendliness and kindness of the people who work here. you are so great to the residents who live here and I talk to a lot of people and I think everybody feels the same way. Amy and her staff are like my family.

Everyone was very nice and helpful. We are grateful that our loved one is in a safe place with 24/7 emergency care.

Everyone has been so nice. We are thankful for 24 emergency care.

Very friendly, caring and helpful staff.

Everyone was very nice and helpful. My Uncle is adjusting to his new apartment. Happy he is there with 24/7 help if needed.

[name removed] was very welcoming and gave us a great tour . She went over every thing which made our decision easy

My cousin is now living in the independent living facility at Atria in South Setauket. The interface care and support has been outstanding. As expected the Covid pandemic has made things difficult but they’re doing a great job in dealing with it.

Everyone is very friendly and helpful. The place is clean and decorated beautifully. My mother says the food is delicious.

My mother moved into Atria in Setauket right before everything was shut down due to COVID. This has greatly limited our experience of what seems to be a lovely community there, but all of my dealings with staff and with the Atria organization have been great. During the height of the COVID-19 shutdown and surge the daily newsletters kept us informed and helped ease our concerns. I wouldn't hesitate to recommend Atria Senior Living to anyone!!

Thankful that my love one is in a safe place. Everyone is very nice.

My mother recently moved into Atria and her experience has been wonderful! She has said a few times now that she should had done this 5 years ago. The staff and other residents are very warm and friendly and my mom loves the food :)

I can’t express my appreciation for all at Atria in Setauket. [name removed] made the move in process seamless and the friendly attitude of EVERYBODY we have interacted with exceeded our expectations. Mom was apprehensive on this move but is very happy!

The staff is very friendly and helpful, and makes you feel right at home. The food is also very good and tasty. This is an excellent place to spend your retirement years.

I would highly recommend Atria Penfield to potential residents and their families. I have been treated as a resident and member of the community since my arrival. Residents with many different issues and circcumstances arrive and are treated as individuals and provided the help that is needed. All of the staff seem to go above and beyond to make people feel included and comfortable. I thank them for their patience and perseverance with my own idiosyncrasies. They are the ones that keep me strong and sane during this period of my life! Again, I recommend this facility and the people that make it run so smoothly!

The community is great. We were very pleased. The food is good. It is everything you want in an assisted living community for your loved one. My loved one enjoyed everyone there. The service overall was great.

I would say not to go there. The care is lacking and responsiveness is lacking as well. The care that is lacking is the care for the residents. We have received calls from my loved one about needing assistance and no one is there to assist my loved one when he is making the request in the community.

Before COVID they were amazing, but we haven't been able to visit in about six months so we cant tell how clean the community has been kept. For what we know though the staff has been keeping the residents very safe during this time. When we first visited this community they made us very comfortable, welcomed, and treated us like family. Our loved one has spoken very highly of them. The staff is bringing the residents their food to their room now whereas before they were eating in the dining room. The value for this community is good, but we wish they had a little bit better medical assistance. The activities were terrific before COVID. Tuesday nights they would play music after dinner, they also had bingo. The staff really went out of their way to keep them active, engaged and keep their spirits up. Right now they are allowing outside visits. The executive director has been amazing, she is always available by email if we have any questions or concerns even if its over a weekend.

I would recommend it, we are happy with our loved one there. The food prior to COVID, the food was decent when we ate there. The room size is decent. The activities prior to COVID included: cooking classes and demonstrations, bingo, and some residents would play games and cards. They do have concerts that come in prior to COVID. I believe they even had a bus that would take residents to church services. They also provide transportation to doctor visits in the zip code, and this still happens. We have now resumed face-to-face visits, and this has started in the last couple of weeks. They hired an employee to oversee all the visits, and limited. They have had no residents or staff that has tested positive for COVID.

The staff has been wonderful with my mom. They are caring and through these hard times take the time to talk on the phone or let us facetime with my mom. I saw another review that they are short staff... they always have two staff members in each building caring for the residents. That is NOT short staffed. The ratio for care to the residents is excellent. No one should expect it to be a one on one, this is an assisted living! If you feel uncomfortable why would you leave your loved one there?? I feel totally comfortable with the management and staff. They do an excellent job and put their lives on the line everyday through this pandemic. People should feel appreciative of what is being done there to keep our loved ones safe and cared for. I highly recommend Fox Trail in Deptford.