Willow Ridge Senior Living, LLC

Like many of you, our mother along with many other moms, grandmothers, aunts, uncles and friends are living in Assisted Living facilities all over the country. During this dark time in our history, we can only hope and pray that our loved ones remain healthy and safe. [Name removed] and his staff at The Villa at Westhampton have left no stone unturned when it comes to the protection of our loved ones. They have taken every step necessary and implemented procedures that have continued to keep the residents at The Villa thriving, even under difficult circumstances. The case manager, admission officer, nursing staff, aides, activities staff, kitchen staff, as well as the cleaning staff have all risen to the occasion to accommodate the needs of the residents. Additionally, [name removed] sends us daily updates to keep us informed as to the daily well-being of our loved ones. They have the best care that we could possibly hope for and consider them our local heroes. Thank you to [name removed] and the entire staff of The Villa for all your expert care during this health crisis. You are all awesome!!!!

The staff have compassionate and are well-trained to address a wide range of elderly needs. With a genuine desire to assist the elderly. They have a very well written care plan for my mom. They offer various programs and activities in order to enhance the physical, spiritual, social and intellectual aspects of the residents. They go out at Christmas to see the festival of lights, fine out, shopping trips ect. I sampled the food and it was delicious! The dinning is nice the kitchen is clean, they will go to each person to make sure they get what they want . The residents communicate with each other nicely they have a way of getting them to know one another it's beautiful. They take safety measures seriously,such as call buttons no trip hazardous items. I'm excited about the outdoor areas ?? it's so beautiful. They several areas you can just sit and talk. They did a great job of picking people to live there they mix very nice together. Could imagine anything better. My mom has become very diversed, and constantly teaching others about diversity. She's changed for the good and she loves it!! She said "I'm never leaving the place"! She loves the staff and so do I. They actually helped me also, so passionate. Here's the woman that gave everyone a go for the money and wanted to come back home with me unbelievable. When we take her out for the day she can't wait to get back to her friends. I would recommend The Legacy at Maiden Lane is a great place to live & visit they have become our extended family! You can feel the love when you enter the door. They helped my mom get her life back.

I was expecting to be neutral, but have nothing but positive things to say.

Facility was everything I would want. Immaculate. Residents seemed content.Everyone I spoke with, from the staff, seemed warm and genuine. Now comes the hard part... that being convincing my mom why this would be better fir her.

My grandfather lived here in a really nice one bedroom apartment. When he started declined we needed to move him for more care. We contacted the staff at Elmcroft to tell them how he was doing and they went and visited him in his new room. The nurse and the administrator both came and hugged him and several members of the family. That kind of kindness can't be bought or hardly found anyplace. We will remember Elmcroft as a caring community that exceeded our expectations.

It's not easy to find the words to express my gratitude for the care and support my mother, now 87, has received at The Villa at Westhampton. It's a wonderful place, with excellent food, amenities, and activities. But it's the staff who make it really special, combining professionalism with warmth, tact, patience, and compassion. Although I'm 3,000 miles away, I visit as often as I can, and my sister is there almost everyday. We're confident that our mother is receiving the best care she could possibly have, and that is a blessed feeling.

The Villa at Westhampton is a wonderful new home for my mom who had to move from her own cherished house built by my father nearly sixty years ago. It was an emotional move for her and my sister, but my mother needed to be in assisted living since she was losing her ability to live alone. She adjusted beautifully because of the lovely and professionally built environment, the kind and caring staff at every level, the programs and activities, and best of all we know that she has a network of people who will be there if she needs anything. The Villa is truly a caring community. Highly recommend it to a loved one.

The place is beautiful. The setting is very nice. The food is good. The rooms are roomy. The staff is friendly. I feel like it's the best place my Mom has been during all her trips to rehabs/nursing facilities. I highly recommend Elmcroft. The only recent issue has been room cleanliness. We will address this with the right folks before making a public comment.

Our experience with the Atria was overwhelmingly positive. Mom ended up staying only a couple of months before going to hospice, but the staff and residents were all very friendly, considerate and helpful. We did not realize she would decline so rapidly and were seriously sorry that her stay was as short as it was. We had been looking forward to mom participating in many of the activities, and were especially looking forward to having her love of food and cooking become a part of the activities. Truly, they went out of their way to incorporate and encourage her. I would recommend it highly!

My family was in a panic when my 98-year-old mom was about to be released from a rehabilitation facility and we had no idea where she would be placed. We were so anxious and nervous. One of the social workers at the rehabilitation center recommended Fox Trail Assisted Living in Deptford, NJ. From the very first time that my brother and I set foot in Fox Trail we knew this was the place for mom. It is not a new facility but it is well kept with much dedication shown by the maintenance worker, [name removed], whom we immediately liked on our very first visit. We had the utmost pleasure of meeting [name removed], the Executive Director and [name removed], the Assistant Executive Director who immediately put us at ease. . They took us on a tour of the facilities while introducing us to various workers along the way. Everyone seemed to be friendly and supportive. The units were beautiful and cozy, the dining areas were quite spacious and the TV room and living room were so welcoming. Plus, the building was extremely clean and there were no smells of any kind. We also liked the fact that there were only 24-26 residents in each of the two buildings which meant that there was no overcrowding and the residents would be given more personal care. After deciding that this was the place where we wanted mom to call home, [name removed] and [name removed] sat down with us and helped us every step of the way with the admissions application. They thoroughly explained everything and answered each and every one of our many questions. There was a little concern over the long term payment situation and the two women suggested that we apply to the Veterans Administration for mom's spousal benefits through our dad. They presented us with the people to contact and I returned home to begin filling out the long application. After completing as much of the VA application as I could, my brother and I returned to Fox Trail to seek out assistance. [Name removed] and [name removed] both greeted us with hugs, dropped whatever they were doing, immediately sat down with us and went over the many, many forms just to make sure that they were all filled out correctly. It was an emotional experience where we both laughed and cried. But, what a most memorable experience! A few months have now passed and things are as wonderful now as they were one day one. [Name removed] and [name removed] always have time for your concerns and questions. We are talking about two very special people here. NEVER have I encountered two human beings who will bend over backwards for you. I would give these two women a rating of A+. Our mother has been a resident at Fox Trail for four months and she loves it there as I have been told by her many times. She has become friendly with everyone there and looks far better now than when she first came to the facility. She loves her room, the food, the activities, the care she is given and the people. I mean, really, can you realistically ask for anything more? I give Fox Trail Assisted Living a rating of A+.

Excellent choice..... My father was isolated lonely and did not want anything to do with a community. The residents and staff made him feel welcome and for the first time in a long time he feels a sense of purpose. I feel like this is my family now and so does dad! Thank you Atria Penfield.

Atria Penfield staff did a great job explaining to our family the services and support they provide. We visited many facilities and found Atria to be the best for her. Mom has really adjusted well and is back to her old self. The staff is so caring and supportive.

My grandmother lived at Elmcroft and we were so glad we made the decision for her to call it home. The staff treated her like family and after she passed, we learned that she shared so many of her stories with them. We knew she loved them as well. It wasn't easy making the decision for assisted living, we were feeling guilty about taking her from her home, but she thrived. She loved going out with her new friends to restaurants and she even enjoyed the live music and wine! Her cat moved in too, so she found it to feel more like home and soon, it truly was her home. Thanks to the team at Elmcroft for making it happen.

The staff is extremely helpful and caring. I could not imagine anything else they could do for my mom or me. My mom repeatedly has stated how nice and quiet it is there. It is clean, they provide delicious food and the staff it is wonderful. There are many appropriate activities and interesting outings. I highly recommend the Legacy at Maiden Park.

We are extremely happy that we selected Atria Weston Place for my 93 year old mom. Transition seamless. Based on first month.

Had a great tour with [name removed] and [name removed]. The staff is very friendly and upbeat. The residents looked happy. The rooms were adequate in size, although the closets were quite small. The food looked appetizing, although I didn't taste it. The price is all inclusive, there is a move in fee, the cable package can be individually upgraded, the decor and ambiance of the whole place is very pleasing, there is an inner courtyard, there is more than one area to gather if families come to visit. LOVED this place, it's at the top of my list.

Being a caregiver to one of your residents was a great experience for me. [Name removed], [name removed], [name removed], [name removed], [name removed], [name removed] (housekeeping) were all very pleasant, courteous, and helpful to [name removed] and myself. As [name removed] was failing [name removed] kept me updated on her condition each day I arrived. This was so meaningful to me knowing [name removed]'s condition helped me so I could appropriately care for [name removed] during her last days. [name removed] was a super activity person in the memory care area. [name removed] and I were happy for her promotion, but we missed her interaction, positive attitude and caring nature she show each resident. All staff were always friendly, helpful and assisted me whenever I needed it. Thank you for the experience. [Name removed] RN,MSN

My dad is confused so the one floor building with only26 residents works. The staff is caring and hardworking. With only 26 people living there my dad receives the attention he needs. I give 5 stars

The staff at Travanse has gone above the minimum standards to ensure my father stays busy in meaningful ways and involves him in a daily, structured routine that helps with the challenges he faces. It has been a challeging year to see what my father faces with Alzheimers. It makes it a little easier when I know the staff at Travanse cares about his safety, wellbeing and happiness. The daily activities and various outings helps to bring a smile to my dad's face so he can still experience the simple joys in life and they try to tailor them to his specific needs. From the moment you walk in the front door, you are met with a smile. The staff is also very eager to meet any new requests that you may have to help out your loved one and to make the time they have with them different from others. I would highly recommend a visit to Travanse for anyone seeking an environment for their loved where they know they will be well cared for!

We are very happy in the care Mom is given. She looks brighter, cleaner and her appearance much better. She is kept busy and that’s what she likes. Thank you Just an added note: I know it is hard for her to eat more of a variety, but at her age we are happy she is eating.