Welch Healthcare and Retirement Group

Truly a caring place where we can sleep at night knowing our family member is safe and happy!! The staff is wonderful and Mom has settled in and is smiling all the time. I would recommend Proprietors Green for your loved one.

Difficult to access our experience here in a Senior Living community. Thievery has and continues to be our experience. Other than that, we do recommend and enjoy the physical accompaniments. The apartments are lovely, sunny and can be darkened with shades, curtains, blinds or shutters (if so desired. Some have electric fireplaces. The Third floor has windows in the ceiling of the living/dining room that allows for the sun to brighten the 3rd floor living room. Unfortunately, there seems to be a few persons who have access to apartments with keys. We have had NO forced entry; but, never the less, have experienced un-welcomed theft. We are sure there are honest reliable people who do have keys, but there are always one or a few, whose intentions are not honorable. We do not feel safe here. Although there is a "guard" at night (probably for insurance purposes? ) there are no cameras in hallways or physical check points for the night "guard" (providing the guard clocks in at established recorded points to verify his or her's rounds - but doubt that even exists). Basically,the security for residents is non-existent. We have experienced jewelry, clothing, shoes and other thefts. We originally contributed such occurrences to "misplaced items", but "misplaced" items have never been found (or returned). Family heirloom locket gone, silver chain with egg shaped hanging filagree bauble gone and more....... So it is a mixed review. The residents are lovely, and are good neighbors, without being intrusive. The apartments are lovely - some have fire places run by electricity. But, Security is non-existent, even with a night guard - no cameras recording activity in hallways and don't know if guard has rounds and/or clocked-in check points ?

We are seriously considering here....

Very nice facility. Location is a bit out of the way for our needs.

My sister in law is enjoying her time in this community. It is a great facility with kind people. All her needs are being met, and she has even made some new friends. I know she is safe, and in good hands. They have good staff, and they have been friendly, and kind. One of our concerns have been that when she needs supplies. It takes them a long time to order it. Also we were told they provided transportation, but when she needs it they are reluctant to provide it. Other than those issues, everything is working out pretty well for her since her move to this community.

My loved ones are doing pretty well since their move to this community. They have started to engage with some of the other residents. The meals are good, but they would like some bigger portions. They do a good job with the cleanliness of the community. Everyone has been very kind. This is a good community to live in, and I would recommend it,

We like this community. The staff are caring and the community is very clean. My father liked alot of the activities and normally he would not participate. He liked Bingo, music and they guest that come in sing and play alot of songs in the 50's where he joined in. They have weekly field trips that he really enjoys. He does like the food and the variety that is served. There have been a few times that the staff has not been available and he needs someone one on one attention from the staff. I would recommend this community for the care and value.

Everything is going very well for mother here at this community. I'am pleased with all they have done for us. It is a really nice place. They do a good job with keeping the community well-kept. Overall I'am satisfied with the care they are providing her with.

nice place no fitness center monthly fee too high

They have been good. We have not had any issues.

Everything looked good during our tour, it was clean and nice looking, and the staff were friendly. It was a larger community than what we were wanting for my mother-in-law, we felt like she would do much better at a smaller, less busy community. This location was also not as conveniently located for our family.

good location, nice option!

Overall we've had a good experience with Allerton House, they've done a good job taking care of my loved one. The facility itself is well kept and clean, and the staff have all been friendly and professional. They're able to provide some really excellent care here, and also offer a good variety of activities and events to keep the people who live here active and entertained.

The good news: Wide range of activities, lovely private and public spaces, great dining. Daytime aides and dining staff are friendly, warm and helpful. The watch out: Pricing includes one hour of personal care per day (any bathing, dressing, transport within the building, bathroom assists, any other personal care). Any additional care must be hired as additional private pay in large blocks of time from an outside agency. Literature that cites added care @ $25/hr is misleading. Residents must hire that care for *minimum blocks of time* of several hours. "Overnight" care is billed in 12 hour blocks. This results in actual *additional* costs that can run $100 per day, $360 per day and up (per hour costs are more like $30/hr). You do not have the option to accumulate additional 15 minute increments during the day or evening and be billed for those at a $25/hr rate. Worth keeping in mind as you consider the pricing for your loved one's care.

This was a newer community, more expensive. It’s for assisted living. The price is just higher than we were looking for. We only spoke with the sales folk. We went with a different community that was really more homey and cozy.

The building was a little dated. We just looked around a little bit and it seemed overwhelming. This is a good community for a younger person. It’s a very big property. The hallways, everything seemed brand new and just big.

Bedrooms look to small and 3 meals are required plus they do not really have independent living in the came faclity as the assisted.

The community itself was lovely, very clean, and brand new. We had them assess my loved one for assisted living care, and they took her in. Soon afterwards they said she needed memory care, and I was not impressed at all with their memory care facilities. It was quite expensive having to move her between communities like this so soon, and I was not happy that they so quickly switched her after assessing her to be acceptable for assisted living.

I didn't care for the food. There are quite a few people around the community that would use walkers to get around the community. There were other residents helping the residents using the walkers, instead of staff helping the residents down to the dining room. The staff didn't recognize what I said about assisting the residents down to the dining room. This disgusted me very much, since the staff didn't listen to me. The rent was too much. They would charge to do the laundry and they didn't explain the charges to me about what the do and don't do for the residents. I would not recommend the community to others. The staff didn't always understand English and it was hard to understand them due to their heavy accents. The community had two nurses; however, they don't do any type of treatments. If you wanted treatment you had to bring in your own nurse.

My mother went into Rivercourt after being assessed by them and after a week of residing here, they asked her to leave and be admitted for a psychiatric evaluation. They also asked us to hire a private nurse shortly after she moved in, which was in addition to her care charges. It was also very difficult to get a hold of the nursing director. After this, we moved her into a new community which has been a much better experience. We would not recommend this community to anyone.