Volante Senior Living

It's heaven compared to the place my loved one came from. I would highly recommend it. It's a very nice community. They have private rooms. The building is a converted hotel, so it's very much like a hotel room. But they provide a mini fridge, and each resident has a private bathroom that is easily accessible for taking showers. And there's plenty of room to bring things in to make it homey and comfortable for the residents. For the most part, the staff have been very friendly and helpful. They do keep me updated on any changes in my loved one's medications. They've very good about those things. The food is okay, but my loved one would like to see less sandwiches. It's gotten a lot better since they've lifted restrictions now that everyone has their Covid shots and can go to the dining room again. But they do give her oranges if she asks for them. Any request she makes, if they have it, they'll provide it for her. If the residents are capable of taking care of a pet, they allow pets in the facility, which I think is amazing. I know that really brightens my mom's spirits seeing other people's dogs.

We chose Grand VIlla because it is not as big as some of the others, so residents get to know each other pretty well. The staff seems to care about the residents and try hard to be helpful. Also it was spotless. They have been very good with communication and keeping families up to date. I think others should know that the quality of the staff is very good. I would recommend to others looking.

Last year, literally days before the country shut down because of Covid-19, we moved Mom into the assisted living section of Grand Villa Dunedin. The facility was great in that they did everything they could to give the residents some semblance of a normal life in spite of the overwhelming effects of the pandemic on health and normal life. Unfortunately, like many people, the lockdown led to Mom having some health issues, mainly her balance and strength. The Care Team were amazing, helping her get physical therapy. They also bent backwards to ensure that whenever possible, she had access to socialization and activities that provided some movement. The entire staff at GV have been a godsend for Mom and we are so grateful that Mom has come through the pandemic whole and almost back to her old self.

They were very accommodating. They tried to work with my loved one as much as possible to make her comfortable, especially considering my loved one was resistant to being there. The nursing director and staff were very helpful . It's a new place, so it was really nice. It was very well done, and they provided a furnished apartment to stay in during the quarantine period when you first move in. It was hard to get a feel for the community as a whole since a lot of it was closed off due to Covid. Overall, it was very nice They really worked hard to make this the best experience, from the GM to everyone.

The communication between the staff and the families was good and they returned calls in a timely manner. The location is in a good area and they kept the grounds and the community neat and clean. I would recommend this community to others

I would advise others to try the community. The director of the community is leaving, and she has been rude to my family. The kitchen staff is rude, and not wanting to wear their hair nets. The community could use some improvements overall.

We have been here since [date removed]. Considering Covid-19 hit about 1 week later. I don't feel we've really had a fair time to judge. Employees are friendly and efficient. The food is so-so because it was served in our rooms and the entertainment was the best it could be under the circumstances.

Impressive, sent me a personalized video tour. Most residents in their 80's; will not work for a 69 year old. Pricing not outrageous.

All caregivers are very nice and willing to help you.

I am very satisfied with the care my mother has received living at Grand Villa West. I moved her in August. The staff has been very helpful and understanding. The challenges one faces when placing a loved one in someone else's care is difficult. Everyone from the ED to the entire staff in the Wellness dept and, the on sight aids have been wonderful.

My mom is a resident at Grand Villa West of Delray Beach since January 2019. The first thing we noticed was the culture of the community. The entire staff and all the personnel —from the Executive Director to the maintenance crew — are warm, friendly, responsive, kind, energetic and caring. The common spaces and the apartments are impeccable and well maintained. The grounds, including the beautiful pool and courtyards, create an inviting setting. The two dining rooms are lovely and the dining menus are extensive (Mom enjoys the food, especially the homemade soups!) There is a true family feeling and a social atmosphere throughout Grand Villa West. Everyone knows each others’ names and the entire staff is nurturing and love to laugh! It is a joy to visit my mom, because I am made to feel welcome ... I know my mom is adored and well cared for. I deeply appreciate the attentive nature of the staff since I am a distance away. It is a blessing to know Mom is in good hands and I trust that management is devoted to the care and happiness of the residents. I would highly recommend Grand Villa of Delray West to both friends and family without hesitation.

Enjoyed the tour a lot. [name removed] was so informative,answered my questions. The residents was nice and workers also.

The staff at GVW is top notch and always available when I have questions about my mother. [Name removed] is the best!!

My wife has been at the memory care unit for over a year, i have seen a steady focus on care and communications/suggestions. The staff is caring and understanding, The aides and activity staff reach out to everyone, no matter what the residents capacity is. I have not had 1 negative experience.

Overall good facility, the staff, especially [name removed], a CNA and MedTech in Memory Care provides superior service to the residents and is extremely helpful to the family members. If you have a loved one that will be residing in Grand Villa of Delray West Memory Care they will be in excellent hands with [name removed].

Liked the set up of rooms for memory care. Staff seems very knowledgeable. Rooms were good size

Older facility, but buildings have been updated in the last few years.

the only negative thing is the activities outlined and promoted each month are often NOT AT THE MEMORY SECTION which is where my mom is. I do see other activites just for them but all the good stuff (a big reason for choosing this place) is on the regular senior living side of the establishment Otherwise everything from what I see is good here and my mom adjusted well so far.

Very nice place. It seems to have everything.