Volante Senior Living

There is much room for improvement with the meals and dining service, the servers can be rude. The apartments are nice but the kitchen appliances need updating.

This community was very nice but I just did not get that right feeling that I was looking for for my loved one. The tour was good and I got all the information that I needed

Sometimes the cleanliness can vary on the assisted living side but on the memory care side it is bar none it is amazing. They have all types of activities like arts and crafts, and movies. They have a juke box that plays music all the time. They have a bunny rabbit that walks around and that the residents can hold. They have different exercises like chair yoga. There is always something to keep them busy.

This is one of the better communities that we looked at comparatively around the area for you or your loved one. They have activities like bingo, happy hour, crafts, special lunches and more for the residents in the community to stay busy. The staff are responsive to request and they try hard to make sure that the patients are taken care of in the community.

They've been very engaged. The staff reaches out to my loved ones, checks on them and includes them in activities. They know us when we come in to visit. And they know exactly where my loved ones are - for instance, if we come in and they're at lunch they can tell us that. They seem to know their residents well, engage with them, and have good relationships with them. So the care has been good. When we first got there, there was a change in ownership and a lot of staff turnover. So we had some difficulties with follow-up and knowing who to ask questions of at first. But that all seems to have ironed itself out now. The food is good, and there's plenty of it. One of my loved one complains there are too many fresh vegetables, but everything I've tried has been excellent.

The community is overpriced and I had higher expectations of what my loved one would be receiving. This has been a learning lesson for the family. The clinical staff are great to work with, and the management team isn't as nice to work with. There was a time that my loved one lost something and the director suggested that I take other valuables from my loved one for safe keeping with family. Some of the memory care residents will do things in a circle such as group time, and adult interaction. This was really important to us that my loved one have this interaction with other residents. The care they are able to provide includes dressing, toileting, and bathing to name a few.

They do not have as many activities as they advertised at this community. They also have not done physical therapy with my loved one. there is also not an activity director or general director to help instruct the workers. The staff are good, the way that the community is laid out however does not help with them being able to communicate with each other. They try very hard but don't have the things they need to be able to move forward.

The Wickshire Ft. Myers community is very bright, cheery, friendly and clean. We think their apartments are super nice and very appropriate. Even though our loved one says the meals are a hit or a miss we do think they do a good job with the meals and dining service. The value for the money is very good.

we chose Wickshire because they had more to offer than the other communities we viewed. they have a doctor and nurse(s) that come in twice a week to attend to the residents. although my dad has only spent a short amount of time here, he did have an enjoyable experience.

This community is better than other communities we looked at. The entrance staff was very caring and helpful. The front desk staff are very helpful as well. The staff who respond to the call buttons can be rude to my loved one and not responding in a timely manner either. We took this to administration to work on and it took several weeks to get this resolved for my loved one.

I’m early in my exploration of senior living options in the Eugene area,. First I met the Sales Director for a delicious lunch in the private dining room. I was impressed with the variety and freshness of the offerings, and the flexibility of the all-day meal plan. They have a “happy hour” several times a week, and rotating off-campus activities available. It appears that Crescent Park is keeping up with trends that will appeal to baby boomers like myself! The walk to the 1-bedroom sample apartment gave me the chance to see residents enjoying the library and other public spaces. Everything was clean, well kept and odor free. The apartment’s balcony was inviting, with room for a small table and lawn chairs. The bathroom was ample with a walk-in shower with foldaway bench. It looked very safe. The bedroom and living room did seem small. The full kitchen gives another option for independence. Crescent Park will be on my list as I get closer to choosing an independent living home.

It has been fine for my loved one - it has been exactly what I was looking for at this point in her life. I like all of the activities they have, although I wish she would participate more. But she does use their in-house therapies - physical, occupational, and speech - and that has made a huge difference! Now she can walk over a mile and use her phone, which she wasn't able to do before. They've had some struggles with staffing, like every place right now, including the kitchen staff. And she has been less happy with the food than when she first moved in. But that's really the only issue. The medical staff has been really responsive. Their Covid notifications and actions are appropriate. If someone is looking for a place, especially after Covid, I think this is a good place. They have all the appropriate measures in place. The people seem to care about their residents. I don't feel like she's just being housed. I feel like they actually care about her. And it's a lively place. I looked at another place that was a a better price, but it was very gray and depressing in their décor. Grand Villa is just very bright and cheerful and lively, which I really like.

This is a lovely community. The people here are friendly. The concern I have is the communication could be better as the phone doesn't get answered a lot of the time. There are times they don't return phone calls or messages.

Crescent Park has great activities, but unfortunately due to our loved ones mental and physical health they were not able to participate. We ended up taking our loved one out just because they needed more assistance and a more appropriate fit.

The big problem is the café. My mother seems to complain about that consistently. And I find the feedback I get from her is that the kitchen staff isn't as friendly as they could be to elderly people. She wishes they were kinder. But the general staff have been very friendly with me. They respond quickly to my questions and make sure things get done. They try very hard with the activities. But the real black hole is the café. My mother is very unhappy with the food.

This was a small community and over priced.

My experience has been very good. I like all of the staff I have met, the medical attention is great , and everyone has very patient with my Mom's opinions, demands and needs. My only reservation is that she is not happy with the food, partly because she got exactly what she wanted from her home caregivers. At this moment she is in the hospital being treated for a condition that was of concern to your nurses. And she is getting better. Handling of the Covid situation has been excellent.

I think the times are unique. So please color any comments with that knowledge. The strength of the Homestead is their staff. However there are staff transitions, and there have been issues related to a change in administration. And there is a long list of changes and improvements that have been promised. Communication is not a strength. I have an email into the director, and this is my third day waiting for a reply. However, my mother is happy. And there are many activities for those who like to participate. I think another strength is the residents. They are an amazing group of people. And I would like to see their knowledge and experiences recognized and celebrated.

I'm happy with the community; however, they have dropped following up with us on doctor visits. Everyone is very caring here. It can be hard to communicate with the medical staff with questions or concerns we have over my loved one.

Coming in, they welcoming they gave was pretty good. I would say that the bathrooms are too small, which is a problem for someone with a wheelchair or walker. I feel the dining room staff needs to be trained better. But I think you can make a good life here. My husband and I have acclimated to it. They've been very accommodating to us and to me personally, and we are each in different care levels. They also have a pool, which I use, and that's been very good for me. You have to strike a balance I imagine at every place you might go. But our apartment is very nice, a 2-bedroom 2-bath. It's in a very convenient location, and we're happy in it except for the bathrooms.