Valley Care Management

The treatment from the beginning for my Mom was excellent. The administrator was excellent to making the admission easy for the transfer from the rehab center to Whispering Pines. This facility is very clean and they take pride in keeping it that way . Our family would always be thankful for the wonderful care my mother had until who departure to her heavenly home. The Family of [name removed]

My mother was at Hawksbill for several years. The staff is top of the line when it comes to care. I was never disappointed when I went to visit. The activity program is amazing, from live entertainment, outings and lots of parties and crafts. If you choose Hawksbill for your loved one, you wont be sorry. Great Job Hawksbill Keeo it up!!

My grandmother went to Hawksbill to recover from a hip replacement. Once her recovery was complete and it was time to go home, she did not want to leave her Hawksbill family. The activity program there is amazing!! If you are looking for a home away from home, check out Hawksbill for your loved one!!

I rated activities at a 3, but I may be catching them at a bad time. Resident outings and visitors coming in are still limited due to restrictions from the Pandemic. They are pretty comparable in price with others in the area.

My mother was at Journeys for quite some time. All the staff from housekeeping to kitchen workers treated her like family. The activity director was amazing with the elderly. She was loved and well cared for. Would not hesitate to recommend the facility to others. She enjoyed the food. It is a great place to be when you can no longer care for yourself.

Due to an accident I was unable to continue caring for my mom. My daughter reached out to Journeys Crossing and responded quickly and facilitated a quick move in. Since then, I have been very impressed with the care she has been given.

We really enjoyed our experience with Journeys Crossing. The staff members here were very accommodating and provided great care to my mother in law in this time of need. They were doing the best they could with the circumstances going on. I would recommend this community and already have to a family member that just moved in recently.

The first time I went in there it was clean. They do clean the residents' rooms and the staff are very friendly. They haven't been providing activities as far as I know during the Covid-19 community lock down. They have an eat-in room for all the residents. The food is also good and my husband says he likes it. We feel its a good value for the price.

My mother in law is being well taken care of at this community. The staff are very attentive. The community is clean and the grounds are well maintained. She seems to like the food. They have a common area with a large television. The staff are really good with residents that have memory loss. I know she is safe here and I would recommend looking into this community.

I am happy with the community being so clean. The staff is really nice and my father likes them.They are always will to work on any improvements. My father likes the food. He is trying to get involved with activities. They need to work on some of the communication issues. We would recommend overall for good care for a family member.

The improvements made to my Mom who is staying there is phenomenal and I believe it is because of the expert care and concern given by the nurses and the staff there.

I can't say enough good things about Whispering Pines, it's an awesome place! The staff here is professional and so, so friendly. From the administration to the kitchen staff to the nursing staff they all treat the residents like family. The facility itself is clean and well kept, and they really take great care of the people who live here. I highly recommend the place!

My brother has been at Journeys Crossing in Elkton, Va since the end of Nov 2015. He is still getting himself settled but has joined in the activities they provide. He is quiet but is having some help with his speech. I am glad that we decided to have him live there because it is a homey atmosphere.

Journeys Crossing is an absolutely wonderful place. Having her here has brought my mother back to life quite literally. Mom had kidney failure as a result of severe dehydration and we transferred her to this facility straight from the hospital. She has really turned around now. This facility is exceptional for the value. I am working with the director to try to get some video teleconferencing set up for families that are out of state. For someone with dementia talking on the phone doesn't not cut it. I think all facilities should be equipped with video teleconferencing. At this facility they get food from peoples garden and not canned. Mom has responded so well to all the fresh food. I tell people about this place all the time. It is so worth the care that we get no matter where you live.

In Laws are living at Timberview Crossing. From my few visits (as we do not live locally), we are pleased with the care and lifestyle provided to them. They have plenty of room in their shared room and appear to be engaged as much as they want to be. It is a smaller facility and that suits them better than a larger facility. The only thing I noticed is the staff could maybe be a bit more engaging to visitors, especially those of us who are infrequent visitors or visiting for the first time. Once you get to know them or after they have seen you for awhile, they are quite approachable and responsive.

Things are friendly with staff available at almost all times. Administrators are informative and also interact with the clients. Food is excellent and there are numerous activities for the clients to take part in. My father was never a "social" person, but he has become more sociable in the last 10 days he has been at Timberview. It has just over 20 clients so they receive considerable personal attention. The rooms and the facility overall are kept quite clean. Several ammenities (such as haircare and podiatry care) are extra, but well within an inexpensive range. Having visited 5 or 6 facilities, Timberview was what we wanted for Dad.

I feel the staff takes excellent care of the residents. My mother complains about everything and everybody but I am very satisfied with Hawksbill and share with others her excellent care and great meals. My mother has been participating in activities like Bingo. She does enjoy that. Thank you for asking. So thankful that she is there.

Caring staff, easy to work with, good activities. I liked the mix of residents versus memory care segregation. When Mom went in, we were told the main living room area would be renovated within a few months. There was no movement towards that. Facility was clean and serviceable but due for some refurbishment.

Whispering Pines was the best assisted living facility out of the 4 we toured. I like the fact that they aren't overwhelmed with residences, so there is more individual attention for each one. Room sizes are adequate. My brother has his twin bed, a love sofa, a coffee table, a TV with cable, a computer table, and a chair and his chest of drawers. He has 2 closets and his own half bathroom. They do have a van and go on outings, like the movies, luncheons. They get visiting entertainment occasionally, and a very nice Thanksgiving and Christmas dinner for the residents and their family.

Dad is living in Timberview. He is always going to complain. However, the director, [name removed], absolutely loves him. It makes things much easier. The staff is very attentive. I was impressed when the day we arrived, almost all the staff came into his room to meet him. Even the cook arrived to ask about the foods he liked and didn't like. I wish I could take care of him at home, this is the next best choice. The director, [name removed], is incredible!!! She has made all the difference with my dad! The setting is comfortable, and the home is decorated just right for the residents. The food is mostly good.