United Plus Property Management

Services are being cut dramatically while the rents remain the same. Our pool has been closed since early October. We are told it won't open for 6 more weeks. Our breakfast program had been reduced from 7 to 5 days a week while the owner is continuing to collect full rent! Stay away! There are lots of other choices in the area.

We are experiencing several problems. It’s been 2 months since we moved our parents there. One bedroom has yet to get hot water in the bathroom. The largest bedroom blows hot air through the vents. 2 elevators are not in service.

We are very disappointed with the declining concierge service we are experiencing here for our loved ones. There is not around the clock concierge as promised in our contract. Forget holidays. They just simply close up. I could go on and on, but I recommend ANYONE thinking about renting talk to ACTUAL residents first. Safety was a huge concern for our loved one, but with no one at the concierge, anyone can come and go straight up the elevators to apartments, enter, the what is now, a PUBLIC restaurant and all premise areas. We expect what was and still is advertised in there brochures and ads today! You do not get what is advertised! Oh, and expect to be charged extra for any holiday festivities to attend.

If you care about your elderly loved ones do not place them here. The office staff consists of young men who are out of touch with the senior community. Elderly tenants are expected to shovel their cars out after a storm and they don’t even provide a shovel. The snow freezes and it is a very dangerous situation. Someone is going to get hurt again. One of the garbage areas has a mattress and furniture in there from months ago. Dumpster area icy and dangerous. Garbages in front of buildings are often overflowing. If you bring concerns to the office staff you are often ignored. The smoke alarms are outdated from when the building first opened 20 years ago. They do NOT have 24 hour maintenance as they claim. Inside of buildings are deteriorating. The balconys that have been replaced were not done by professionals and it shows. New tenants already want to move because the basic amenities are not even being met. They only want your money…they do not care about you.

This community is absolutely a nightmare!! The company that was providing the food up and quit, they took the residents money!! Now the poor residents have to stand in line for almost 45 mins to wait for food that is brought in from local places and its awful!! The new company was supposed to start on 09/30, and guess what? They are not starting. Now they have to endure these conditions this month? My grandmother went to go use the shuttle today and it was cancelled because they had no one to drive it!! Most of the time the activities are also cancelled. The place is falling apart. No landscaping, decks are falling in and a staff that does NOT care!!! DO NOT MAKE THE MISTAKE WE DID!!!!

I live here and for the past 8 plus months I live on a floor, the 4th floor of the south tower with a resident who is allowed to smoke here while we all signed a non smoking addendum stating no smoking in or on the premises! I have reported to local, medium and higher up management and NOTHING is done. He is allowed to live here and the doors to all apartments are not completely with all being weatherstripping approved all the smoke defers into the apartments. Tonight about 8:15 I went out to put trash in the shoot and the smoke being this time marajuana overtook the entire floor now entering my apt! No one does a single thing. I am a cancer survivor with a low immune and I have had it!!! I would send texts every time it occurred and no one did anything! I stopped as I could not handle the stress and tonight I’m done! I placed an internet review and writing this which I’m sure you will take done! This is horrible!!

If you are in a wheelchair beware . They do not keep the elevators running . You will be stuck in your apartment . And the only help you will receive is from other people in the building

This place is real quick to take your money and tell you you could get it back if you change your mind. It's been over a month and we're still waiting for the refund. We've been given every excuse in the book including they didn't have any checks. I went in today to get a check and was told they would have to stop payment on the first check they said they cut and that would take 24 hours and they have no idea when they could get the check out. They did not seem to care at all that a 90 year old woman is out $3,000. Be very careful if you put a deposit down you may not get it back!