United Plus Property Management

I've only been here for 2 weeks, but the staff and residents couldn't be nicer or helpful. They have made me feel like I am part of the family ! I couldn't haven chosen a better home!!!

Things are going great at The Lodge at Bridgemill. Mom is making friends here. She is choosing to get up early in the morning to be active in things going on there. She is also choosing not to visit us as much so she can stay at the facility. The only complaint I have heard is there is a woman that doesn't keep things as tidy as the other residents would like her to. We enjoy the meals there. There has been some confusion with the meal plans. We have had some communication problems with the person that runs the restaurant. Other than that things have really been fantastic here.

The Lodge at Bridgemill is a wonderful place. Every time we have visited the residents there are very nice, always smiling and willing to talk to you about anything. Those whom we have dealt with behind the scenes, in getting my in-laws moved in, have be wonderful!! They were very helpful, always checking in to make sure that we were still on track and keeping us informed. Just a great and pleasant experience all around.

Inlaws absolutely love it.... Close & convenient, great medical near by

I'ts very clean, it's a very nice place, they're all very caring, very invovled, very thorough, there's something going on all the time. I think it's a good value, it's a little more expensive than some of the other places but the qulaity of the apartments are really really nice and it's a really nice, quality facility. The fact that they had activities and the restaurant, she's not on the food program but down the road she probably will be and the quality of it made it seem better to me. I would say the food's probably a 4, it's good, my problem was the service is really really slow there. I think they just don't have as much variety. They also don't seem to cater to more of the healthy foods, some things aren't as healthy as they could be.

Very nice.

What a wonderful place. If the decision was mine to make, it would be my choice. Wonderful value for all the amenities offered. Went back in the evening with my husband and he loved it as well. Next step is to call my mother in law to tell her about it and to find out if she can afford it and if she is ready to make a decision.

extremely expensive but absolutely beautiful

Recently moved my parents into The Lodge at Bridgemill. We weren't sure exactly what type of community my parents needed (assisted living, independent, etc.) but once we determined independent living was the right choice, The Lodge was the best option in the surrounding area. It took several weeks to work out the details of the move and the staff at The Lodge, namely [name removed], was super responsive to our every need. [Name removed] was available nearly every hour of the day, including weekends, to answer questions and ensure the leasing process and move-in happened flawlessly. The entire staff is friendly and responsive. The restaurant is terrific, quick service and great food. The grounds are beautifully maintained. The residents are very friendly. My parents are very happy and that makes the family very happy!

Its everthing my mother needs they do weekly trips at no cost to my mother. They take them to grocies stores weekly.and there is always someone there 24/7 if needed

When we arrived everyone knew our names and extended<br />warm greetings. The staff was always wonderfully avail-<br />able with help and advice. We have been here for two weeks and look forward to meeting everyone. Our endless<br />unpacking has prevented us from taking part in all the<br />proferred activities but we plan to catch up as soon as the<br />last dish is in place.

I can't think of anything to say that isn't wonderful. The employees are welcoming and kind. The apartments are beautiful, clean and well-equipped. The safety features are up-to-date. The food is restaurant quality. The amenities are first rate. The most important part to me was how the employees relate to the residents. They know every resident's name and the names of the family members who visit them. They greet you when you come and make you fell at home. They are never too busy to lend an ear or a hand. This place is the best!

All is good for me. This is not a food place so that doesn't apply. Everyone is very friendly and helpful. I'm happy to be on my own. If I ever need any help, it is given. I have nothing negative to say.

Do many things to enjoy on a weekly basis. If you like to spend time with others, recommend highly.

Positive: good security at entry point because 24-hour staffing at reception desk controls access, similar to a gated community. Attentive desk staff promptly advises residents when packages are received. Negative: elevators are not cleaned often enough although hallways and other public areas receive regular attention.

The 2 bedroom apt is very big, there is a walk-in closet it could be a small bedroom. There are always have activities in and on the outside. They are very friendly. It's a nice place to live and convenient to a lot of stores restaurants nearby.

I really didn't participate in the activities. They did seem to have a lot over at the Clubhouse. They had a lot of going out to restaurants , theaters ,markets and day trips. The ladies would attend and seemed to enjoy what went on. I did go to about 3 of their dining. It was fine. My apartment was a 2 bedroom 2 bath. I found it too small for myself. Not enough space to store anything extra. The appliances when I first moved in were old and the washer and dryer didn't work. It took couple of weeks to replace. I was given a key to an empty apartment to use that washer and dryer. They also finally replace my stove. My carpet had a large rip in it I did notify the office however, nothing was done. I know there was no way to replace wall to wall carpeting while still residing there .Hopefully, they will now replace it. My apartment also had a problem with fruit flies from the time I moved in and it continued. I did purchase a plug-in that helped a little. I do know things happen and management was wonderful trying to help and always polite and honest . I found the people in my building were so friendly and nice always willing to help. The grounds are kept wonderful and so beautiful. It was the fact they were increasing my rent by 8.9 percent may my decision to move! I just felt that for that price I would rent a brand new apartment with new appliances! Otherwise I would've never moved! I just felt I came in at market value so how could it jump so high in one year. Please keep in mind I never really used anything there by choice. I would say the place is good with a caring manager and very caring people!

Staff is very good ,takes awhile for maintenance. No food service except for special occasions. Apartment is great ,closet space, quality of fixtures and overall size.

The pool is not cooled so my parents barely use it but pay for it. The gym & activities are good. The maintenance seem to deal with issues in a quick manner.

They are currently filled to 98%. A washer and dryer were in each apartment, there was a pool and a hot tub on site.