Titan SenQuest

Cardinal is a wonderful community for my mom. They have a great caring staff and lost of activities for the residents.

Beautiful community and nice, friendly staff. There are patches that are screened in for outdoor living I plan to bring my mother back for a tour.

I love it here. This is my home.

The staff is excellent, I would have given higher than a 5 if possible. They are cost-effective. It is a great location. They are clean and friendly. They offer a lot of activities. The food is good. The room sizes and the layout of the community are good.

They are unique in that the building is one company with health care coming from a different company. So it is Independent Living with added services. My parents have a large one-bedroom unit. My parents really like the food. My dad is a diabetic and it is a little heavy on the carbs. They get a lot of food and good variety. They also have a memory care unit available which is great for couples needing different levels of care.

We have been contemplating a senior apartment for my mom who will be 90 for about a year now. She’s feisty and has all her wits but needs less maintenance. The staff each and everyone of them have gone out of their way to be helpful and kind. The patient’s level especially during all this Covid has been extraordinary.We finally move mom in a couple of weeks ago and although she still not 100% thrilled we are the family are knowing she’s in a safe environment. She’s very active and I believe now that she’s out of quarantine will join the community happily and be able to continue her social activities within the community during these trying times

The staff at Pine Ridge of Hayes are very caring people. When my parents moved in, my father needed a lot of assistance, they were there for him. That helped my mother out in a lot of ways. Since my fathers passing, my mother is striving there. Playing games, going on road trips, using the hair salon, joining in on other activities. She loves it there, she has made a lot of new friends. Its been two years now, and we cant thank everyone there for being there. Even with this Corona virus issue going on, they have done an excellent job keeping everyone virus free. Keep up the great work.

Pine Ridge of Hayes is a 5 + star Independent living with many great benefits. My Uncles Parents lived at Pine Ridge of Hayes for 6 years. He talked about how great the staff was and how well his parents were taken care of. When we started looking for an Independent/assisted living home by my in-laws my Uncle reminded me of Pine Ridge. We brought my in-laws to see the Pine Ridge and after taking a tour and talking to the staff and residents my mother in-law made her mind up instantly. ALL of the staff from the Director [name removed], Sales Director [name removed], housekeeping, activities director, medical staff, front desk, maintenance, the chef and dining room staff are so friendly and kind. They take care of and treat our mother and our family like we are their family. All of the staff at Pine Ridge of Hayes is our second family now. Through this pandemic they have kept all the residents virus free!!! Excellent job on all of their parts!!

We had a positive experience. It is cost-effective. They have recently remodeled. It was a good fit for my parents at the time. They do not offer help with higher-end care needs. The food was good. The room sizes were good.

Hello to all those wondering if this is a good place for your loved one, well I give it a big star yes it is. My father was living with us for a year and wanting to stay forever with us and it got too much for us so I took him to meet the wonderful staff there and should first say I took him to other Places first & my family picked this place as the best one being we all thought [name removed] who showed us around the place was like so sweet and caring of all places we went to. As stubborn as my dad is he even said he could tell [name removed] truly was precious and caring. Since then I have met many more that work there and they are all so thoughtful and caring I feel blessed we chose this place and to see my Dad actually happy there has made my life so much happier. I love the fact they have this little screened in porch to view the court yard unlike all the others I saw. My dad is actually happy now :)

Had to find a place for our mother. Although she could handle most things on her own, yard and snow maintenance were getting to be too much. As well as short term memory issues made it no longer safe for her to live alone. She has been there for a year now and the peace of mind we get from her being there is beyond measure. Especially during the Covid-19 quarantine. This is due to the amazing staff there. Lead by one of the most amazing individuals I have met in this industry. They all seem to genuinely care. They care about the well being of each person. I sincerely highly recommend this location for anyone individual needing - assisted living. Great facility!

Our experience has been great and we really liked the marketing person who helped us. The staff are very responsive , very friendly , and seem experienced. There is a nice variety of activities and a lot of opportunities. The place is a little dated as far as decor, but it is very nice and clean. Overall, it is a nice value with a great centralized location in our metro area. It offers many different options for residents regarding levels of care so they won't have to move again. We looked at many other places and we feel it is an outstanding choice.

Although my mother chose to stay in the Petoskey, Michigan area, rather than moving downstate, I was very impressed with Pine Ridge of Hayes Assisted Living. The administrative staff was very knowledgeable and helpful, especially [Name removed]. As we toured the facility I noticed how friendly and caring she was with all of the residents we walked by. She knew everyone’s name and greeted them and engaged in conversations with them. You could tell she was genuinely interested in their lives. The facility was very clean and homey. It was all on one floor with a central hall. The hall had many comfortable seating areas along it so people with walkers could sit and rest if needed and socialize with others. My mother is now in a very large facility in northern Michigan and they are lacking that amenity. It makes it impossible for her to go long distances with her walker, or to socialize along the way. She needs assistance to get to all meals because of the long distance to dining on another floor. At Pine Ridge of Hayes this would not be a problem. Because it is smaller and on one floor, people with some mobility problems would find it much easier to navigate without extra assistance. I also loved the size of the apartments and that each had very nice screened in porches. I spoke at length to a few residents who were very happy there and raved about the food and activities. If my mother decides to make a better choice by moving downstate, Pine Ridge of Hayes will definitely be the choice.

A beautiful assisted living home. Spacious rooms and very nice bathrooms with many safety features. So many activities and services for residents that my head was spinning. The director, [name removed], gave me a complete tour and was very knowledgeable about every aspect of the center. I would love to have my mother living at Evergreen Estates.

Beautiful facility, clean, bright. Plenty of activities. Restaurant style meals.

Moved my in-laws here two years ago. They loved it from the beginning. My mother-in-law passed away 5 months go and my father-in -law says he will never leave because it has so many good memories. The services they provide are very good, especially the meals-restaurant quality. The biggest plus is the friendliness of all the staff. They always have a smile and greet you by name. They take an interest in your life and provide support when needed. There are many activities to help you interact with other residents.

Just returned home after touring and visiting Pine Ridge. I found the facility clean, bright , cheerful and homey feeling, just what the seniors need. Residents looked happy as they sat around chatting . Pleasantly surprised by my visit. Seeing and talking with the residents tells you all you need to know.

All in all it looked pretty good. A little dated and it did have a slight smell to it. Staff was very friendly and people seemed to be talking with each other.

The staff is very very friendly and helpful. A lot of activities for residents and family members. I am so glad you help me find a place like this for my mom

Moving here was the best decision I've made in a long Time. Being alone with my dog in a beautiful apartment Was not mentally healthy for me. My friends tell me that I look happy and healthy again. Personally, I love my screened in porch and the surrounding area for my own garden. Everybody is friendly,lots of activities,and good food. Plus there's a lovely walking path which goes across a Bridge to an island in the middle of a lake behind Lakeside. It's pleasant to sit there and feed the ducksq. My experience on the third day of living here tells you what kind of place this is. I was rushed to the hospital with a strangulated hernia which required surgery. The rental Lady visited me and brought me a lovely handmade afghan. While I was gone they unpacked my things and settled down the apt. Everybody pitched in and took care of my dog-- walking and feeding her and even getting her Groomed and taking her home with them.