The Blake by QSL Management

Whealdon Estates had the structure of being a hotel experience. You come in, and there’s a great room, which is very nice. But to get to your individual room, you go down a long hall, like you would in a hotel. The outside experience was missing for my loved one. Which was especially important to us during Covid. We didn't want her having to walk past other people in the hallway. She wouldn't have been able to garden here, which she really enjoys. The tour itself was good. The person that met with us and took us around was very friendly and helpful. The facility just wasn’t what she was looking for. She was looking for less of a hotel experience and more of a homey feel with outdoor space.

Every Tuesday they vacuum in my apartment and change the sheets and make the bed, clean the kitchen and bathrooms and replace toilet paper, towels, etc. They also have someone who comes to spray the apartments and the hallways for bugs frequently. The food is very good and they are chef prepared meals. They have a lot of activities provided here so there is always something to do such as a gardening club, pool table, library, exercises room, live music, etc. All of the staff members here are very friendly and helpful. Each floor has 2 washers and dryers for free to wash personal items. They also provide van rides Tuesdays, Wednesdays, Thursdays, they take you to any appointments you may have and on Monday they take you to grocery stores and Fridays they take you to the bank. They provide residents with a fall alert button that you wear around your neck. I have a 1 bedroom apartment and I do have a patio as well. I have been really happy here and I would recommend to others looking.

We chose Oakleaf of Lexington because they impressed me from the onset and I just did not have a need to look anywhere else, I was very satisfied after visiting with them. The room sizes here are adequate and all that any one person could need. He really likes the food here, they are chef prepared meals. All around it is a great place, the setting of the facility is pretty and well landscaped. It has a homey feel and not institutional at all. I would highly recommend them.

we looked into this community and the staff was just really good. They have stayed in contact with us and they have not tried to pressure us at all. They have provided great information even though we did not move here

The community is very clean, neat, and well organized. They take very good care of my loved ones and I am very happy with this community. They do a wonderful job taking care of my loved one and I would recommend this community to others.

We toured Washing Commons and I think it is a great alternative to the facility that we chose. It was more affordable, very clean, and the people were all very friendly. It does not have quite the variety of care options than some others that we saw and it did not have the same homey feel, but I think it is a great place.

Our family was able to do an in person tour and the experience was good. They showed us around the facility and describe everything they had to offer and all their amenities. However, they had not been opened yet when we toured so we were not really able to see how everything was going to play out. Also, they did not have any openings for our loved one and we just could not wait.

We toured Symphony and there was a lot of interaction and activity going on. I think that the rooms were well laid out, they had a sit at breakfast bar in the units which I really liked.

The pandemic has really impact the Sunrise community this past year, but we cannot blame them. They have done a great job given the circumstances. The care takers there would absolutely be a 10 plus.

We chose HarborChase because I needed a place for my mother from New York and they were extremely helpful with the process. They offer shared and private rooms in the memory care unit and the rooms were very spacious. They really work with you to get your loved ones in here easily and make the transition as smooth as possible. They were always really good with communication as well and I would absolutely recommend them.

My brother chose The Fountains because he interviewed some of the administrative staff and my mom is in the memory care unit. The care plus the value of the cost and the size of the facility were all of the main reasons that we picked it. Overall it has been a good experience and I would recommend to others looking.

Wonderful tour. Lovely people, homey, comfy, 3 meals a day! No cooking!

We have no complaints when it comes to how clean the community is, and the staff members are friendly. For the most part we thought they had good food, and thought they offered a good amount of activities. The value is reasonable. The lady who runs the memory care unit is wonderful, always ready for whatever questions we have and very attentive.

The community has several chefs and different sizes of rooms. They respond quickly when it come to any issues you may have. Activities seem to be starting back up now. They tried hard to make everyone feel cheerful during the holidays. I was very impressed with the visiting Drs. and medical team. I would recommend this community to others.

This community was beautiful. It is a new facility and we really liked it. Unfortunately, it didn't meet the needs of our loved ones.

Everybody has been super, super nice and cooperative. The director knows my loved one by name, and they have hundreds of residents living there. Everyone has just been super helpful. Everything is kept really clean. They have a lot of activities posted. The food is the one downside. Every single day for a week, they gave potato chips as a side. From what I understand their chef quit, so they were kind of winging it. And they opted for a cold sandwich for dinner quite a bit. I think they're looking to replace the chef, it just hasn't happened yet.

The staff is very responsive, via email or phone. They answer questions, and they call me anytime there's a concern. I've had a really good experience with the staff. My loved one doesn't need a lot at this point, but I'm glad she has the care she needs. So far I haven't been able to visit recently in person due to Covid, but I used to work with Sunrise through an education program, and it's a nice place.

We chose The Fairmont because of the location and I liked the idea that they were under a bigger company. The apartment sizes here are good for what she needs. They were really good with communication for a long time, they did switch the team of people in charge of that though, so now they are in a transition period and communication has dropped off a little bit. We are really happy with our choice and we think it is a good place our mom.

This is a community that is all for the residence. They make sure the residents are well taken care of. They are always checking on the residence to make sure their ok and to see if they need anything. The food is not very good. We would like to see a better variety and higher quality foods. I would recommend this community to others

They are very friendly, homey, caring, and everybody is close knit. The staff will immediately help in anyway we need. There is no one person that is in charge. If there is someone absent another staff member steps up to the plate.