Tarantino Properties, Inc

nice place

Really liked this one, almost too good to be true. Seems to have good care and interested in helping with all aspects of continuing care. Has memory care unit.

Psych nurse on the premises. Great! Concerned and knowledgeable staff.

The meals and dining are just not good, definitely need improvement overall. On the organization in the dining room and the availability of food really is the problem the most. I think they do an excellent job with laundry, never had a facility do such a great job with this service. The other thing I would say would like to see improve would be something similar to a community newsletter that goes out to family on current events.

The other residents, the front desk staff, and the comfort of knowing my loved ones needs are being monitored.

I toured The Reserve at Katy and it was an okay experience. The staff were nice, but I didn't like how the rooms were setup. The building itself was also a bit older. We chose another community because we were looking for something a bit newer.

The staff members are very friendly, caring and respectful. The care services kind of vary depending on the aids that day. We think the food looks great but our loved one says otherwise, she complains about it but also can't remember they have different options if you don't like something. She doesn't always participate in the activities but ones she does go to she really enjoys.

The following are bullet statements; The staff is very attentive, loving and helpful from the maintenance man to the administrative staff. Need a greater variety of in house activities for those who are more mobile. Menu is repetitive. Side dishes do not always compliment the entrée. Portions are at times ridiculously small and laughable. Meals arrive uncovered warm and not "hot". Meals arrive often not as ordered and incomplete. Arriving to meals later in the 2hr. allotted time will find it hard to find a clean table with a complete place service. I question the nutrition of some of the meals with the generous use of butter, cheese and oils in the cooking process. Meals and content continue to decline despite complaints of patrons.

After only 3 weeks, my mother seems to be settling in and enjoying Embark.

I am very happy with the care my mother receives. I have had to hire a personal caregiver too, as he is 90 and requires additional help. However, I do feel that the food served is generally under par. It needs a rather big improvement. Also, since my mom has a personal caregiver and prefers to do mom's laundry and linen. I believe the cleaning staff has come to expect it from her

The staff is really strong here. There is a bunch of administration that has over 15 years at the facility. There is also a very low turn over rate. The only problem I have is that the facility is smaller and the room sizes are a lot smaller. It's a really great community and they back up what they promise in the quality of care. I just needed more space for my parents and their nurse. I would recommend this facility under normal circumstances.

At first when my grandma got here it was a little bit of a rough start. Like requesting things to be fixed that could possibly be hazardous, I had to call the corporate office to finally get that resolved. And then the 1st 2 weeks no one came to clean her room now they are on top of things. They are improving a lot of things. There is one caregiver named, [Removed] he will go above and beyond for my grandma. The food is good and the activities are great like music events. They also have a nice courtyard area.

Dad is still adjusting to living at this community. The staff seem nice and they do keep the community clean. They do offer daily activities. He does not care for the food. One of the elevators has not been working for the last several weeks as they are waiting on parts to fix it.

The Northglenn Heights was not as upscale as what we were looking for. The room they showed us that my loved one would be in was very small. The staff was very friendly and answered all of my questions.

Brookdale seems to have their act together in providing a clean and stimulating environment for seniors. Loads of activities, nice restaurant, on-site physical therapy, and local transportation provided. They even accept pets!

My grandma is doing well since moving into Brookdale. We have had a few issues upon her move in. There are times when she gets to the dining room they are out of some of the food. They had a new food manager start the same time she moved in and we are hoping things will change. We had a service where and aid was supposed to help her walk to the dining hall but most of the time they were an hour early or an hour late and they did not walk next to her they walked in front of her. We did end this service.

At Liberty Residence I a call light would be nice to have. I would like to see them have more safety features. She hasn't been happy with the food. She doesn't take a lot of her meals and still has to pay for it. She is not real happy there, she recently had to stop driving so she has lost some independence. Overall things have been good. though.

Some are helpful and others aren't . The care services varies. To improve I think they needed a few more staff members so that when somebody fell down the hall or someone called in sick there would be enough people to cover. A lot of times they are short staffed.

I chose Brookdale Willowbrook Park because it is clean & people very friendly. Mainly I chose it because it had the perfect apartment available for myself & my brain damaged husband at a bargain price. It is built in a different style from most apartment complexes by being in rows of columns. The hallways between the columns are outside sidewalks forming porches in front of the apartments. Between the columns are beautiful gardens with birds, squirrels, & fish ponds. They allow pets & have a doggie park with bags for waste & closed can to dispose waste in. I am happy to be able to keep my beloved dog with a lovely place to walk with him. The food is served twice a day in a lovely dining room with nice servers. The food is fair and a varied menu with lunch being 3 courses with alternate choices. There is a short order restaurant where you eat is you choose to. They have lots of activities every day, more than I can participate in.

We were disappointed by our experience with Lake Wylie Retirement. We heard very good things about them, but things seem to have gone downhill recently. Our loved one was mostly just sitting in a chair on his own. Since he was left he attempted to get up on his own and suffered a fall.