Spring Hills

As soon as I walked in to Spring Hills I knew this was (HOME) for my Aunt. She was at a nearby facility and it was like being in a hospital. I didn't want her to live like that. Spring Hills looks like an upscale hotel. The halls are wide with art work on the walls. The dinning room and Great room are so cherry and bright with large windows so you can see outdoors and the trees. You are handed a menu for breakfast , lunch and dinner and there are at least fifteen or more choices for each meal and if there is something not listed you can order it. The staff are friendly the facility is very clean. There are daily activities and outings, movies and a beautiful outdoor secure patio area. Once you walk in you will be impressed and know that your loved family member will be at home and safe. I decorated my Aunts room and hung her pictures, curtains and had her furniture so it would be like home and she said it was beautiful

I was amazed at how well the staff did during the hurricane! They consistently checked on every resident and always kept is calm. I didn't hear one of them complain. They also kept us updated, fed and Safe

My mother-in-law is at Singing Woods. It has a very homey feeling to it. The rooms are good size, and the cost is good as well. The staff is very good. They are very friendly and caring. The director and nursing director are both outstanding, they always make me feel better and address any concerns I have. The sales person was very helpful as well. The nurses and caregivers are attentive. The food is very good. The grounds are absolutely beautiful. The facility is easy to get around because it is all on one floor. The other thing is, they have animals there that visit. Recently had alpaca's they were adorable and the residents loved them. They have activities. They have sing alongs, entertainment, socials and daily excercise. Our loved gets great care and I would recommend them to others.

Placing a family member in a residential, long-term care facility is one of the most emotionally wrenching decisions anyone ever has to make. In an ideal world, my wife and I would have loved to keep my mother-in-law [Removed] at home, even with her increasing need for professional caregiving. That unfortunately is not an option and we had to find a place that will be about as close as possible to the home where she lived and the environment that she’ll be leaving shortly. The task of finding the right place for a loved one is sad, guilt-ridden, lonely and uncertain. Unfortunately, most of us don't know what makes a place and its people right. We were fortunate to meet [Removed]. She listens, understands, she asks good questions without being intrusive and has shown very good understanding of our concerns. She's efficient, she is responsive and she communicates well. She was instrumental in helping us to make that very important decision of select Spring Hills to be my mother-in-law’s new home. On behalf of my wife Carole and myself I would like to compliment you on having someone of [Removed] quality to be the ambassador for Spring Hills community and ask that you please convey to [Removed] our heartfelt thanks and appreciation for the work she has done in making us feel good about this very difficult resolution. In closing, I hope that [Removed] warmth and caring extends to the rest of the staff as it is a very important factor for my mother-in-law’s speedy integration into the community and for us to diminish our anxiety over whether or not Pierrette will receive the love and caring that is so vital to all of us.

We did tour this community for the care for my mom.They did not seem to have the care that we were looking for at the time. We did not think that my mom would be comfortable. The community was clean and activities are offered. We would suggest that families tour this community for the care of loved one

My parents like the food and they are able to get what they want. They offer different clubs including a cooking club. They also have activities such as arts and crafts. The staff are awesome. The activities director is in contact with us to make sure my parents are enjoying the activities and seeing what they can do to help them get acclimated. I would recommend this community.

We were in this community for a time period. We like this community and the staff was very helpful. We like the menu and knowing that the community is clean. We needed additional care. We really like this community for good care. We would recommend this community for excellent care with a good value for other families

My Mom lived here in Memory Care for 8 years. From Day 1 up until the very end I was so grateful she was here. Until she lost her ability to communicate clearly, every day I visited her she would tell me what a great place it was. In her first 2 or 3 years there, she was able to go on some excursions with assisted living and loved them. The staff in memory care truly CARED even when my Mom declined and could not interact with them in the same way. They treated my Mom like she was their own Mom. Like any facility, once in a while there would be some glitch or change of staff that didn't work, but it was minor and addressed immediately. It was always clean, no odor. I cannot say enough about how great they were and how grateful I am.

Thank you for the pictures and commentary. It has been many years since I have seen my Mom so happy and yes, and as healthy as could be expected for a woman of her age and with her health problems. I can not thank you and the staff at Spring Hills enough. God bless and thank you again for caring for my Mom.

I moved my Mother to Singing Woods from another facility where she had been a resident for 2 1/2 years. What a contrast - a positive one. All the staff have been so friendly and helpful. My mother and I have felt welcome and special from day one. The nurses & caregivers interaction with her is amazing. They are patient and kind. She has been at singing woods for over a year now and she has received excellent care. I have not one complaint and I have not regretted moving her one bit. I can relax and know she is receiving excellent care.

Sweetest place for your loved one. EVERYone is kind, thoughtful and concerned. The staff is NOT just friendly, they are genuinely kind and concerned. It is not possible to train a staff to be good people--only good hearted people are hired here. Amazing! [Removed] has been so great helping my Mom adjust to this new life. Residents are allowed to have pets AND the food is magnificent. Have I said enough. I want to come here one day!

We started working with Spring Hills Home Health Care when our Father, 90 years old, fell and broke his wrist. He was in the hospital for a few days and then went to a physical rehab center to regain his strength. He lives in an assisted living facility but we thought he might need some extra help once he got back home, to “get back in the swing” of things. The team from Spring Hills has been amazing!!! They met with us explained all the services they offer and we started with the 72 hour continuous care program. They attended the discharge planning meeting at the rehab facility, they escorted Dad back to his apartment and stayed with him round the clock for the first 3 days. The staff was continually checking in with us and our Dad and nothing fell through the cracks. We would not have been able to manage the “maze” of doctors, therapists evaluations etc. without them. They have been available day and night and the level of comfort that brings cannot be measured. We highly recommend their services. Bottom line, they do what they say they are going to do and we sleep better at night knowing our Dad is being taken care of.

The memory care unit has doors that need a passcode to get in or out. The food looks good and they do offer a few healthy snacks. They accommodate each memory care residents dietary needs. The staff interactive with the residents and they know everyone by name. This is a smaller community and they offer personal hands on care. The community is clean and I would recommend taking a look at this community.

Spring Hills takes great care of my mother-in-law and have for years. Spring Hills is the BEST! Thanks for all you do.

My father is adjusting well since his move to Spring Hills, he loves it and they are very on top of thing there. They have good meals and he is enjoying the activities. We have eaten there and there is a large variety and everyone I have encountered is always very nice and friendly. The aide that was with my father would send us pictures of him. They have the computer set up so that we can see what he is joining. The room is very nice. It is a much brighter atmosphere. It makes it more pleasant. We like that they have different levels of care and it is a flat fee.

My mother has lived in Spring Hills for over 4 years. Spring Hills is wonderful and their staff is superb. The building looks like a nice boutique hotel. My mother is happy there. The staff are extremely caring and do a great job. I sleep better at night knowing that the Spring Hills staff work hard 24/7 to take marvelous care of the residents.

My Mom is treated with great care. People working here always know where she is and what she is doing and how she is feeling. The staff is so in tune with each resident and residents laugh and interact freely with staff, with guests and with each other. The overall atmosphere is upbeat and jovial. Happiness is not drug induced, it is a product of caring people.

You were so helpful to my father. The folks at Spring Hills were really great. My brother and I truly appreciate every time they did for my dad while he was there.

The best part about Spring Hills is the level of activity available to the residents. They are very engaging and it’s the reason why we chose the community. The parties and food is great as well!

In a nutshell, the best place for mom and dad 1. No complaints with staff. Everyone is king and considerate. There are an incredible amount of activities scheduled for each day, and the staff encourages participation. 2. Facility is always immaculate, and grounds and suites are kept in great condition. 3. Mom needs no medical care, but dad is dependent on medical services. A few glitches (specifically with 3rd party pharmacy) but most of the nursing care is excellent.