Spring Arbor Senior Living

Very pleased in all aspects of Rosewood and the kindness of the staff.

I have had a wonderful experience while family at Cranes View Lodge. My family member is in the Memory Care unit and that team goes above and beyond to make sure every resident is taken care of. My father passed away and I needed a place close to me for my mother. She has adjusted so well and is always happy and smiling when I go to visit. The management is exceptional and I can tell they truly care about my mother. I feel so blessed to have her there and would recommend Cranes View Lodge to anyone.

Overall very pleased with my mother's care. This is a new facility, very clean. With a new place, they are still staffing up as the number of residents increase. They are very diligent about her medical care which has lifted a huge burden. This is her 3rd facility and by far, the most capable of providing the level of care she needs.

Very clean. Residents seemed happy and engaged. No odors detected anywhere. Only concern was the caregiver/patient ratio of 1/16.

Toured [date removed]. Memory care vs Assisted living. 70% occupied, but sold out of 2 BR units. Originally built in2017. Nice community.

This was a very nice place, with a bit of a "lodge" feel, nice central room. Newer, nice location, friendly staff. Definitely worth a look. For some reason, my mother felt the "feel" of another place we had visited was more to her liking, but it was not anything more than maybe general style. We found it friendly and nice.

Very much liked the atmosphere and the personnel there. Not sure if there is enough there to keep [Name removed] busy. COST: Studio "smart saver" $4,745 $5,000 Smart Saver "deposit", Level of care cost.... starting at $350 to $1300. (Probably level 3 = $550. ESTIMATED MONTHLY COST: $5573 (I divided the $5000 deposit into $277 a month (18 months it pays for itself))

Very, very nice facility - clean and rooms and areas were beautiful. Just wish the costs weren't so high.

Nice community that is in its initial stages of operation. The one drawback is that there is no independent living, only assisted living.

Very Nice new community. Rooms are very nice, one bedroom is currently $4,750 with price incentives through March 31st. Occupancy is around 42 residents at this time so maybe 50% occupied. Food looked very good. Staff (PALs)were young, possible turnover concerns. They stated there staffing is paid higher than other facilities to address those issues. The customer service advocate could not discuss levels of care pricing (tier pricing) until the evaluation was completed and the Social Worker and Nurse Practioner would complete that pricing after they meet and discussed the level of care needed. Fair but I would have liked some idea for planning. I did ask to schedule and evaluation so we can get the proper pricing for this facility.

Nice spacious facility and friendly and knowledgeable staff. I would give a 5 star rating if they had chinese speaking staff.

Very nice. New. Unwillingly to really budge with cost. Didn't feel like they were willing to accommodate in any way either.

I like how this place is newer, but it is not very filled up with other residents. It seems that it is very empty and it could use other people to make more of a variety. It can get fairly lonely at the capacity that it is in now. The positive side to this is that the staff has a better connection with its tenants. I like how the staff seems to be a little bit older compared to other places (30+) which, to me, they may have more experience. I was speaking to one of them and they were explaining to me how their mother is getting to that point where she needs help as well. They have staff members who can relate. When you're so young in other places, their care staff may not know how to deal with older people even though they might be trained. To me, the older they are the more experience they have being around a variety of people. Here they pay attention to the routine and get to know their patients.

This community seemed a little to glamorous for my loved one. I was not able to see anything beyond the scenes. It is a beautiful community and I thought it would be a good place for someone younger than my loved one.

My husband and I can stay together in the same apartment and receive assisted living and memory care for him. We have encountered a few bumps in the road but for the most part, they have all been resolved. We both like the staffing here, for the most part, they are kind and friendly. In fact, in wake of the storm, they are keeping us updated on their plan and they assure us they have emergency provisions in place already. The food is quite good. We were considering going somewhere else but we have decided to stay where we are.

The experience has been typical like any assisted living. Things could be better and they are doing the best they can. They have so many residents living there. Overall they community is good and I have no complaints.

We considered Spring Arbor for my mom but we called and they let us know they could not provide transportation to my mom's church.

This community looked clean and well taken care of when we visited. The person that took us on tour was friendly. They offer transportation and they have a beauty salon on site. This community was not the right fit for my loved one.

Very pretty facility and friendly staff. More of a memory care facility. Studio room pretty small.

I have no complaints about the tour I had taken at this community for my loved one. I thought the staff did a great job presenting the facility and made sure to provided us with lots of great information on everything they had to offer. The bedrooms where spacious and I liked the lighting throughout the unit. It was just not the right budget for our family but I would recommend it to anyone.