Spring Arbor Senior Living

We chose Crane's View Lodge because we were in a time crunch and they had availability and the price seemed to be pretty fair as well as the location. She has a private room and it is good size with a big bathroom and walk in closet, it is very wheelchair accessible. It is a beautiful place, you walk in and feel like you are in a resort. The nurses send us videos and stuff of her dancing and they always call us if anything is needed. I would definitely recommend to others looking.

Our family was able to do an in person tour pre covid and the facility was very nice. However the hallways were extremely long, so the residents would have to talk along way to the center of the place. We did not care for that and the hallways did not have any character. The community was very nice, it did feel more like a hotel and not that homey feeling but when you got to see inside the rooms they were nicely set up.

We chose Crane View Lodge because of the convenient location to family and doctors offices. We looked at other facilities and really just like the scenery and the staff members here. They seem to be very tuned in to their residents. The food is very healthy, a lot of fruits, vegetables, and fish but there is little flavor to the meals. The only thing we did not like it that it does not have a swimming pool. I would recommend them to others who are looking.

I would tell others it is in a nice location. The people are friendly and seem to be caring. They are quick to meet my requests. They are on top of the care of my loved one. My loved one has adapted to the community. The communication is good and they are fairly prompt in their responses.

The Crane's View Lodge is close and easy. It is nice with a great atmosphere, however during covid when they do shut down there is a little lack of communication.

I chose Dominion because it was the best in the area. My room is very big, I have 2 bedrooms and a big closet, I cannot complain. I do know that they have different sizes as well to choose from. Overall, it has been a good experience and I would recommend them.

This is a very friendly community. The staff are very attentive and caring with the residence. I would like to see the communication get better between the family and the directors. I would recommend this community to others.

ratings above

[name removed] forwarded the virtual tour which was nicely done. I received the actual details about facility via phone. Looking forward to seeing The Canopy in person.

A fine staff of thoughtful and kind people!!

The care at Spring Arbor was good, however, we had issues with overnight staff. My mother in law would push the call button for help to get to the bathroom through the night and the staff always made her feel that she was pushing the button too much. She was immobile and couldn't get there herself. The food was great and they had a nice variety. We chose this community because when we visited the residents seemed very happy, and we liked that it was smaller. I would recommend to other families to go visit this community personally and see it for yourself. The community is very attractive with a lot of activities offered and good food,

Spring Arbor was the only community that was able to accommodate both of my parents' varied health care needs. The food is good. They do not offer a large discount for the second person in a couple like others in the area. They have a nice porch and a walkway but they do not have much usable outdoor space. Communication among the staff is not good. We have to make multiple requests when we have an issue. I feel they are understaffed now with the Covid -19 due to the need to serve all the residents meals to them in their rooms which takes time.I do understand they are doing their best. It is nice that they do offer both Assisted Living and Memory Care. My dad is in the process of moving to memory care and it will be nice for my mom to be able to see him daily. Staff is very friendly.

The community is a very attractive place. Most of the staff are caring and concerned for the residents. The activities director does a really fine job. She shows a lot of compassion and concern for the residents. I feel there is a lack of effective communication with the families. For example, my wife's medication was changed, and the communication was very limited if any. I chose this community for it's convenience of location and it is priced competitively among the other good places. Families really need to be very proactive and an advocate for their loved one there. The website needs to be updated with the names and positions so that we can effectively contact the appropriate people at the local community level.

So far, so good. She has been at Dominion for about 2 months. My mother has stayed at two other assisted living facilities and Dominion seems to be the best so far. They really try to take care of her. She has been more active and healthier, more than she has for the last two years. I would recommend that everyone consider Dominion for their loved one’s care.

The Sheridan is a very pleasant and beautiful surrounding. The memory care rooms are very adequate and each has a private bathroom. We had a couple of "bumps" in getting settled and learning the system, but the staff have been very patient in working with us to find the best possible solution. Dealing with memory loss is a very difficult and confusing issue. They have been of great help in that area. Also, the medical team has been responsive and helpful in putting plans in place.

Very nice facility! Clean, many residents not ambulatory. Very nice rooms with great amenities. Afraid my Mom would just hermit in her very nice room with her television and kitchenette. I'm a little concerned about the 2:30pm happy hour. My Mom has liver disease and my brothers mother-in-law's alcoholism was well fueled in assisted living. Not crazy about the rt 3 corridor location.

Met with [name removed] at Spring Arbor. They have 2 cottages for memory care. I felt the smaller cottage would be a good fit for me. Still concerned with the overall cost and if moms money would allow her to reside their Til end of life. The facility was very well kept and overall loved it. The rooms for residents with very large and loved the family feeling walking through. Everyone was very polite and seemed to enjoy working there. Very open and light filled the area. Outside courtyards were very well kept and I can see I would be very pleased with mom being there.

I really liked this community, it felt like I was in a hotel. [name removed] was very nice and did a great job. The only thing I didn't like was the location. It is a newer facility and not much green space around. Washer/dryer in residents apartment.

Very friendly and engaged staff. Good atmosphere, clean, and very professional staff. Nice size rooms. Has a lot of amenities for the residents. Memory care was quite active.

I liked the separate "cottages" for the dementia/Alzheimers residents. Many residents were out of their rooms, not just sitting in room.Facility was very clean with no odor. Staff very friendly & smiling