Serenity Gardens

It's a place for Alzheimer's/dementia, and sometimes I don't know if what my loved one tells me is accurate. Sometimes the things she says just don't jive with what I've observed. The food looks and smells good. The one thing I was able to try was wonderful. I don't hear any complaints from her about the food, and I know she wouldn't eat it and would definitely let me know about it if it wasn't good. They're getting a little more lenient with Covid easing up. You still wear your masks, but she can now go on outings with us. Because of Covid, I haven't seen much stuff on the inside. I've seen someone throwing a ball to the residents, but otherwise, I'm not sure what activities they're offering. I haven't really asked since I know they're limited due to Covid. To me, it's expensive, but it's clean. They wash her clothes several times a week, and she gets showered and her hair washed. Their intent is to keep the residents clean and happy. And they do a good job. Everybody seems to be really nice. The door is secured, so you have to ring the bell. Once you come in, they'll take your temperature, then have you sign in and answer symptom questions. Once you've been cleared, they're now able to let us be free to move around the house as we please. Before, we were confined to our loved one's room for visits. Now, if you have had your vaccine, you don't have to wear a mask inside. I like the way the inside is arranged, with males on one side and females on the other, and 16 rooms total. It's small and personal, and that's what I like about it. And it has a nice patio out back.

this community is very friendly and the staff seems very caring but they do seem to be somewhat inexperienced with dealing with the medical care of the residence. I would like to see more effort with the activities they provide during covid. The communication could better and I would like to hear about what's going in the facility. There is no care meeting on a regular basis to get updates on my loved one and I think that should something that done.

It was a very clean community. The staff was friendly and accommodating, they answered all of our questions. We were looking for a place where there was a larger group of residents and more activities to choose from. It wasn't quite what we were looking for.

Nicely laid out property. Clean, very home style environment. My wife may not be a good fit for the current group of residents.

Most of the caregivers here show compassion and care for the residents. Like any memory care facility, they are short staffed, especially at night, when 2 attendents are expected to manage 16 memory care residents, which do not sleep well and seems to be a wild scene. I must admit that the night staff does try to attend to all of the late night residents wild rides responsibly, and tip my hat to them. I believe that management at this facility is non responsive to patient's needs, and is expert at explaining why not things are getting better! My wife of 44 years has been here since [date removed] They were very good at getting her meds right, but since then I would rate them sub par on care and maintenance, and tending to pressure sores on her buttocks from too many hours belted into a wheel chair restrained.