Serenity Gardens

this community is very friendly and the staff seems very caring but they do seem to be somewhat inexperienced with dealing with the medical care of the residence. I would like to see more effort with the activities they provide during covid. The communication could better and I would like to hear about what's going in the facility. There is no care meeting on a regular basis to get updates on my loved one and I think that should something that done.

It was a very clean community. The staff was friendly and accommodating, they answered all of our questions. We were looking for a place where there was a larger group of residents and more activities to choose from. It wasn't quite what we were looking for.

Nicely laid out property. Clean, very home style environment. My wife may not be a good fit for the current group of residents.

Most of the caregivers here show compassion and care for the residents. Like any memory care facility, they are short staffed, especially at night, when 2 attendents are expected to manage 16 memory care residents, which do not sleep well and seems to be a wild scene. I must admit that the night staff does try to attend to all of the late night residents wild rides responsibly, and tip my hat to them. I believe that management at this facility is non responsive to patient's needs, and is expert at explaining why not things are getting better! My wife of 44 years has been here since [date removed] They were very good at getting her meds right, but since then I would rate them sub par on care and maintenance, and tending to pressure sores on her buttocks from too many hours belted into a wheel chair restrained.