Senior Services of America IV, LLC

What we like the most about Columbia Crossing of Grandridge is the care provider staff, they are always friendly and willing to help when family members come to visit. We would definitely recommend this community to other families looking for a community for their loved ones.

I'm not that familiar with what they offer for activities and my loved one says they don't have much to do. My loved one could probably use a little more encouragement to join. But given how awesome they are in all other areas, I choose not to rate activities because I have limited understanding right now. The staff are very supportive. My family member is doing very well. It is bright and clean and the staff is always friendly and engaging.

I toured Hawthorne Gardens and loved it, but again, it was a no-go as they did not have the staffing to provide 2-person transfer/assist. The lady there was very apologetic and noted post-covid staffing issues. She went above and beyond, however, and gave me many helpful suggestions that were extremely useful in my search. The lady there really went out of her way to be helpful (which was deeply appreciated given the circumstances and that I needed to find a place ASAP). While I have no actual experience with how the care is, etc., I was really struck by how happy the residents seemed and how comfortable they were with staff - that spoke volumes. If my husband's needs had been different, we would have gone with Hawthorne Gardens.

The benefit of memory care availability is paramount for my sister and husband. Although they are in assisted living now, that need will be required in future. The staff is dedicated to helping - that makes a world of difference. We have had a good experience all around and would definitely recommend Columba Crossing.

Our family had an in person tour and we found Holi Senior Living to be very impressive. The lady who took us around the community was very informative and very helpful, so it was an excellent experience.

Columbia Crossings has done everything and more for our family and has exceeded all expectations. The staff members get above 10 stars. Our loved one has the same aid assistance so it make communication very easy and very simple and we have that consistency. Every staff members from top to bottom will sit down with you if you have questions or concerns no matter if you are a resident or a family member. They will address it immediately and if the person who you need to speak with is not available they respond back in a timely manner which is something we appreciate. The staff do a very good job engaging with the residents and we would absolutely recommend Columbia Crossings to other families.

Really nice place to live, with really good staff and caretakers, and the residents are really nice. The living place is in a nice quiet neighborhood and close to albertson so if your family member want to get you personal items they can. We have a whole lot things coming up in the future, but for now we have bingo every friday and other games. We also have coffee in the morning before breakfast and hot tea, hot cocoa as well. I like living here because it is family-friendly. If you need to talk to staff about settling in they are here to help.

No words to even begin to explain how beautiful this community is and how caring the staff is here. I toured today and felt nothing but kindness from the staff. The residents were clean and dry. There were no smells and it was a nicely kept building. I really liked meeting all the staff from the housekeepers to the caregivers and even a nurse stopped by to greet me. I would place my loved one here. I am not moving them in only because they are not ready for memory care yet, but when they are they are coming here to Columbia Landing.

Overall our family has been very pleased with this community, every time we come to visit our loved one the community is very clean and the staff members are very friendly. We appreciate how responsive the staff members are and we would recommend Columba Crossing to other families.

My Mom due to advancing Dementia moved into Hawthorne Gardens 3 months ago from another outstanding place, (Facility Name Removed). Although the stay at Hawthorne Gardens was brief, the care she got was outstanding. The staff, at the Memory Care Unit, and I know just a few and met only a few, (Names Removed) made those last months so much nicer for my Mom. Memory Care is very much about getting the residents engaged. With a staff per resident ratio better than what an Assisted Living can do, my Mom was more involved in activities. (Name Removed) sent me pictures of outings with my Mom smiling in each picture. Although my Mom could be “picky” about food, the food that (Name Removed) and her staff prepared, Mom's comments were that the food was “good”, vs “all right”. The short time I was there, I did have the opportunity to eat there and the dinner was well done and tasty. This job that all the above do and so many others is a calling. This is not just a job, I saw

I would highly recommend Colombia landing. It's clean , great activities, good food, but most of all , all the staff are Golden.

The main thing they do well is keeping their tenants happy, and do well at keeping them engaged. I could say they could improve their intellectual stimulation programs and focusing on memory skills and brain stimulation. Overall, I am very happy with the community.

I moved my mom in here a couple of months ago. The staff was very welcoming and made my mom feel at home right away. She made some friends with a group of ladies who she chats with at every me. The activities are engaging and they make them doable for all levels.

I toured with Hawthorne Gardens and it was a lovely facility, but too small for my social butterfly mom.

My mother moved into this community and she loves it. The convenience, the comfort, and the safety. The staff are very kind and attentive. The food is outstanding and the dining room service is top notch. Gig Harbor is a great city too. I recommend this community.

My dad needed to be rescued from a harmful situation and in a pinch Harbor Pointe Senior Living opened their doors to us. We were in a scramble to find somewhere that would accept us on short notice (within the week) and they made it happen! Even help getting the doctors to approve. I honestly am so happy how things ended up working out for us. This place is perfect! I’ve live just 5mins away, or a nice 15min walk away. There’s a wonder gulch near by with miles of trails to explore along a creek. There’s a public library, shopping and an overall sense of community. Inside is just as quaint, with staff that’s warm & welcoming; just as much professional. We are lucky to have found them and grateful for this exceptional service.

Thank you for your caring assistance for my husband in memory care. I took care of him as long as I physically could at home but needed to make the change. The staff shows kindness in caring for my husband. The kitchen & dinning staff are attentive to his needs in a friendly manner. The rooms are bright and cheery, as are the back patios. Thank you!

My 85 year old mother moved to assisted living here in July. Care is, for the most part, very caring and professional. The facility is appropriately staffed and response to call lights is very prompt. My family (including my husband and children ages 13 and 14) have had the opportunity to dine with her multiple times. The food is excellent, especially the Seafood specials. Dining service is excellent and very personable. Would be nice if they had more scheduled social events/parties for special holidays etc.

When my dad moved in a year ago, I had no idea what to expect. The team at (now) Columbia Landing has become like family to us. My dad has been doing so well there, he is content and thriving. The food is always tasty, my dad is a big fan of the desserts. Activities folks are great, I don’t know how they do what they do but they keep everyone busy! In a lot of ways this place has given parts of my dad back to me, at least more quality time with him and I appreciate that more than I can explain here.

I very much appreciate the care my mother receives here. The staff is always pleasant and attentive to the residents. The staff to resident ratio impresses me. It is always well staffed. A big thank you to all the care givers, nurses, aids, and support staff that work day and night, hand & hand with memory care residents. a big thank you to onsite management team for keeping me informed of my mothers well being, her safety, and for establishing a culture that a child would want to take care of their parent.