Senior Living Residences, LLC

Greenwich Bay was nice with updated furnishings and carpet, but we didn't like the small rooms, lack of a real kitchenette, and that it was on such a busy street. I worry about bringing my children to visit when the patio area is facing and close to Post Road.

Too upscale for my mothers tastes

apartment has no bedroom and is badly designed for both a sofa and bed

Activities sound intellectual. Residents include professors/bluecollar mix Old Georgian style house.

No memory unit

Nice, but frequent change in management

Older decorating theme. Not as many open common areas. Smaller studio, smaller bath - just not as nice as Atria and further away and poor access on/off Rt. 114 - dangerous getting in and out.

For being in down town Methuen nice setting, very quite, clean, friendly staff. Equiped to assist with memory issues, on the high end of affordable.

Government assisted. They liked it but it is really bare bones!

she was very nice & was able to answer all of our questions. Was pleasantly surprised that the inside of the building was very bright and cheery didn't get that feeling from the outside of the building. Loved the whole program on diet and activites including the art room. The compass program was why went there and was impressed with that whole side, so far the best memory care unit we have seen.

READ THEIR CONTRACT CAREFULLY. IN LESS THAN A MONTH MY MOM FELL TWICE WHILE UNDER THEIR CARE,NOT ACCEPTABLE ,SHE ENDED UP IN THE HOSPITAL AND WAS NEVER WELL ENOUGH TO RETURN TO THE HOME .

NO AEDs ON PREMISES STAFF ARE NOT TRAINED IN CPR NURSE LIMITED IN SERVICES

We moved mom in 6 months ago and it has changed ownership/management teams 3 times

The nursing staff is very focused on the residents, and accommodating of the different personalities. The activity staff does a nice job involving the residents, though the types of activities seem limited. The food options are also limited, and not very high-quality. The directorial staff is not helpful or upfront with the families once they are receiving the monthly costs. They seem to be all about making a profit. I want families to know that if they have conversations about the directorial or sales staff agreeing to something they would do for the resident in the future, that the family get the promise in writing. For the past year, we were just taking Anchor Bay's word that they would "work with us". We definitely should have had had them put a pen-to-paper of their promise.

Very disappointed in Standish Village. My brother did not stay. The meals were good but that is all. The sales team should be more open and forthcoming about the things they will do and what they will not do. I would say to choose another place. We chose it because I thought it would be a great place for my brother.

The physical plant is pleasant and common areas are kept clean but there were issues with my mom's room not being cleaned. Regular staff is very pleasant but due to staff shortages they rely on agency help who aren't familiar with the residents in memory unit. I believe their assisted living program is okay, but I would not recommend the memory unit for a loved one.

Great staff, and effort is made for a good experience. But all the systems are archaic, and being a ‘historic building’ makes improvements more complicated. And it’s hard to evaluate anything during a pandemic!

They did a good job selling us on the facility but as we moved my mother in the things we had been been promised did not happen. The intake/movein system was non-existent. There was no orientation provided for Mom. We were told the activities person would welcome her and accompany her for the first day and then she she would have a resident buddy to help her with routines and adjustment. We were told at a later date that the activities person was involved in a car wreck, but there was no plan or attempt by staff to fill this void. Within the first 24 hrs we had issues with medication being properly provided on two occasions. There was no respect for personal space. Workers would knock and immediately enter the room without wIting to be acknowledged. We expected a situation where Mom would be treated with dignity and respect- as a paying guest. That was not the case. Let me add, Mom has some dementia but is generally able to function on her own with some support (such as meds and reminders for meals.)

But not for Dad.... Imagine a dining room with a hundred women's nonstop chatter about 'their day' while four or five men dine alone. Or the nightly movie 'entertainment' consists of a never-ending series of 1940 era musicals, 'Gidget' movies or (shudder..) Barbara Streisand. Two years in captivity one single movie I could stomach (Black Beauty).The staff are polite, helpful and dependable and the food is adequate at best.

Front desk employee’s ([Removed]) are rude and ignore – walk in guests. Dining room -2 male waiters act inappropriately in serving. Food service – “Always” – late & slow. Constantly – running out of food at meal time. Tables and chairs (dining room) unsanitary!