Sapphire Health Services

The manager Lisa Wagner was very friendly and helpful, she is one of the reason we decided to move to this community. They offer a variety of services for the price they are charging. The location of the property is close to my family. We are very excited to move into the community. Overall it is just a very good community.

The Facility has really worked with my family in caring for both my dad and mother. They really make sure that they have all that is needed. They provide transportation to their Doctors and back. They make sure that they both are eating when they should be.

Great and caring staff. Reasonable rates and the facility is clean and comfortable.

Brighton Court was able to help me through a tough time with a necessary decision with my mother. I had an immediate need with needing to place her in a safe, caring, thoughtful setting in a very short time period for a respite care stay. I will definitely be looking to place her there for a permanent solution after I negotiate through my mom's financing issues and the sale of her home.

The people at Firwood Gardens are all very friendly and they have done a very good job making my parents feel special and welcome, making sure they knew their names and were a part of the community. It's been a very positive experience.

The residents/staff have been very welcoming to my mom and myself. She enjoys the activities and the community. Improving their quality of food would be great for the residents. Also the cost of out of pocket care far exceeds other care facilities, but they are the only choice in our town.

The staff at Brighton Court were attentive and caring for my Mom. They checked on her regularly and helped her move around. The facility was clean, the food was good and they could order off of the menu if they didn’t like the selection for the meal.

My loved one was previously a resident at Sapphire at Bridgecreek. Overall, my loved one was well cared for, but they seemed understaffed for the amount of clients that they had. They had a hard time getting and keeping employees. They had some that were very dedicated to helping.

So it's been good. It's close to home so easy to visit. We have only run into issue w food delivery could be faster. Caregivers have been very helpful would like to see more. Spouse is on hospice so her experiences are limited. Activities are ok her participation is limited. I would recommend to others.

I have been very pleased with the staff and admin here. They are caring with my dad. The food is very good.

Our sister really likes the smaller scale of this community, it gives off more of a small atmosphere and it has been easy for her to get to know other residents. Right now due to covid there are no planned activities, but people can still come and go as they please.

Our family had an in person tour and it started off a little rock, the lady who was supposed to give the tour was on vacation so someone else had to step it. The place was just a little to busy for our loved one and it was very open and we wanted something more secured.

I think they do a good job for what they've gone through this last year with Covid. I would say give it a chance. I'm not there that often, but everybody seems pretty nice. They seem short-staffed, but that seems to be the case anywhere you go. I know they're trying to hire more people. It's just a hard time right now. I think the care that they're providing is good. They make sure my loved one takes her medications on time. It seems pretty clean overall. I've noticed a little bit of a smell in her room sometimes, but that's just related to incontinence and taking out the trash. We're considering getting a diaper genie to help. If there's ever any issues, they call us and schedule a time to talk and take care of anything that needs taking care of. The cost seems to be about the same as other places in the area. They're coming back with more activities recently. They have bingo, arts and crafts, weekly movie showings. During March Madness they gave out t-shirts and showed basketball games. They have a bus where you can go on a city tour and go walking.

At the beginning, I liked them. I liked the people - they were very nice. But then we had some issues with our loved one escaping , and one phone call in particular they were not so nice to me about it. But I think they were probably just frustrated with the situation. It's not the norm to have a man his age climbing the fence! But otherwise, we've had good interactions with them. I know that they've stayed in contact with my sister regarding his care through the times when we've not been allowed inside to visit.

The community for the money and what they have to offer in memory care I would recommend. The room sizes were good, the food was ok, one meal was good and one not so good. They offered lots of arts and crafts and they tried to do go out in the community before covid hit.

I am very happy with the community. I like the community very much. Alot of great activities are offered here. I have made some good friends here. The food is good and appealing. I would recommend this community to others.

We absolutely love it here, they are caring for us very well. Everybody has been very welcoming and kind. It is a very clean community, they keep the facility very nice. The staff has been great, they are always willing to help. They do offer great activities and nice food. I've had one problem and that are there is no covered parking. Other than that we love it here. I would recommend it.

Everyone was nice and it was clean, but just a little too casual. I saw people walking around in their pajamas and didn't want her to get in that habit.

It's very clean. There have been a few people that haven't been as friendly as one would hope. The care levels can be a little confusing in what's included, or covered. She likes the food. All in all it's been pretty good.

TOURED Meds delivered, fam owned, no kitchen, micro & fridge ok