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8.6

Review Score

2,104 reviews
35 communities
Starting from $X,XXX/mo

Retirement Unlimited, Inc. community listings

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Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455

Starting at$X,XXX+ monthly
Photo of Bay Lake Community
10
10 Photos available
1
1 Floor plans available
9.9
Review Score
93 reviews

Bay Lake is a very nice assisted living. The staff are like family to us. I feel safe and well cared for. I'm proud to call Bay Lake my home.

Provides: Assisted Living, Memory Care, Independent Living

Bay Lake Community, located in Virginia Beach, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of providing exceptional...

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Paul Spring Community

7116 Fort Hunt Road, Alexandria, VA 22307

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
9.6
Review Score
103 reviews

The staff is very caring and considerate. They truly have the residents best interest. Their passion is evident in the community and it makes it a joy to be here. The employees hold a high level of respect...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at Paul SpringNestled on 12 acres just south of Old Town Alexandria, Virginia, Paul Spring stands out as a premier assisted senior living community in the Mount Vernon area. Just a short drive from Washington, D.C., our senior housing has offered a blend of Independent...

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The Wellington at Lake Manassas Community

7820 Baltusrol Blvd, Gainesville, VA 20155

Starting at$X,XXX+ monthly
23
23 Photos available
1
1 Floor plans available
9.6
Review Score
141 reviews

A great place for your loved ones to continue life with a quality environment, top of line amenities, and great customer care. We are fortunate enough to know our mother will be cared for and given continued...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at The Wellington at Lake ManassasNestled in beautiful surroundings and small-town charm in Gainesville, Virginia, The Wellington at Lake Manassas stands out as the premier assisted senior living community. Just a short drive from Arlington, our senior housing offers a...

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Heatherwood Retirement Community

9642 Burke Lake Rd, Burke, VA 22015

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
9.6
Review Score
107 reviews

Heatherwood is has been a wonderful experience for my father. He's very happy there. He really likes the staff, outings and the activities. The staff is attentive, listens, treats residents with respect and...

Provides: Assisted Living, Independent Living

Experience Senior Care at HeatherwoodNestled in a charming residential setting in Burke, Virginia, Heatherwood stands out as a premier assisted senior living community. Just a short drive from D.C., our senior housing offers a blend of Independent Living, premier retirement community, and...

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The Hidenwood Community

50 Wellesley Dr, Newport News, VA 23606

Starting at$X,XXX+ monthly
17
17 Photos available
1
1 Floor plans available
9.2
Review Score
332 reviews

When I was looking, it was between the Hidenwood and Harmony. The Hidenwood was closer. Some of the places I toured had just a room and I was looking for more of an apartment. My father passed away last...

Best of Senior Living All Star
Best Meals and Dining
Provides: Assisted Living, Memory Care, Independent Living

The Hidenwood Community, located in Newport News, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of providing...

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The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA 23059

Starting at$X,XXX+ monthly
14
14 Photos available
1
1 Floor plans available
9.2
Review Score
171 reviews

Overall, our experience at Westmont has actually been very positive. When our father transferred to a memory care unit, we initially did not think that that was a great idea. Very soon we realized that we...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at The Westmont at Short PumpSurrounded by beautifully landscaped gardens and small-town charm in Glen Allen, Virginia, The Westmont at Short Pump stands out as a premier assisted senior living community. Just a short drive from Fredericksburg, our senior housing offers a...

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Aarondale Community

6929 Matthew Place, Springfield, VA 22151

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
9.2
Review Score
81 reviews

We chose Aarondale Community because of the cleanliness of the facility, willingness to move quickly to intake my sister, kindness of everyone we dealt with no matter their role. I believe that we...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at AarondaleSurrounded by lovely gardens and a meticulously landscaped setting in Springfield, Virginia, Aarondale stands out as a premier assisted senior living community. Just minutes from Washington, D.C., our senior housing offers a blend of Independent Living, Assisted...

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The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

Starting at$X,XXX+ monthly
17
17 Photos available
9.1
Review Score
247 reviews

I found the staff taking care of my mother to be very personable and loving toward her. I was always able to get in contact with people that could help me with any questions or concerns that I may have had....

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at The Barrington at HioaksNestled on 12 stunning acres in Richmond, Virginia, The Barrington at Hioaks stands out as a premier assisted senior living community. Just a short drive from Williamsburg, our senior housing offers a blend of Independent Living, Assisted Living,...

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Brandywine at Dresher Estates

1405 Limekiln Pike, Dresher, PA 19025

Starting at$X,XXX+ monthly
5
5 Photos available
9.0
Review Score
17 reviews

The staff at Brandywine are very helpful when you need them- there was an incident with my laundry that was resolved immediately. I love going to happy hour and listening to the musicians that come to play...

Provides: Assisted Living, Memory Care, Independent Living

Life is beautiful at Brandywine Senior Living. We have luxurious individual suites with a private bath and kitchen area. Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.With on-site–not–on–call licensed nurses only steps away, 24...

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Ashleigh at Lansdowne Community

44124 Woodridge Pkwy, Lansdowne, VA 20176

Starting at$X,XXX+ monthly
24
24 Photos available
1
1 Floor plans available
8.5
Review Score
91 reviews

Staff and residents extremely caring, knowledgeable and friendly. Common areas kept impeccably clean. Quality of care outstanding. Meals and dining super diverse and high quality. And plenty of activities....

Provides: Assisted Living, Memory Care, Independent Living

The Ashleigh at Lansdowne Community, located in Leesburg, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of providing...

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Elance at Boynton Beach

10605 Jog Rd, Boynton Beach, FL 33437

Starting at$X,XXX+ monthly
18
18 Photos available
7
7 Floor plans available
8.5
Review Score
11 reviews

We followed this team from out of the area because we believed in them so much. We can never thank them enough. From the entire process of touring to moving in and the care my father received we will be...

Provides: Assisted Living, Memory Care

Situated in idyllic Boynton Beach, our community helps you enjoy each day with gracious amenities, curated programs, and excursions to popular local attractions. Our community offers Residential Living, Assisted Living, and Memory Care.Elancé at Boynton Beach offers a warm environment filled with...

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The Madyson at Palm Beach Gardens

13465 Pasteur Blvd, Palm Beach Gardens, FL 33418

Starting at$X,XXX+ monthly
26
26 Photos available
5
5 Floor plans available
8.4
Review Score
40 reviews

The daily caregivers seem to be very friendly and communicative There seems to be frequent turnover in middle and upper management. Rooms are spacious with built-in wardrobes. My father is in memory care...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at The Madyson at Palm Beach GardensSurrounded by friendly neighborhoods and picturesque palm trees in Palm Beach Gardens, Florida, The Madyson at Palm Beach Gardens stands out as a premier assisted senior living community. Just a short drive from Miami, our senior housing...

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Elance at Pasadena

1255 Pasadena Ave S, Saint Petersburg, FL 33707

Starting at$X,XXX+ monthly
15
15 Photos available
8.4
Review Score
76 reviews

Very nice staff. Gorgeous location. New owners recently took over and renovations are beginning. Most of the staff appear to have stayed on through ownership changes. My mom feels safe and secure there.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Elancé at PasadenaImmerse yourself in the unparalleled beauty of waterfront living at Elancé in Pasadena, where every glance out your window is a captivating scene of tranquility. Discover the pinnacle of luxury as you indulge in the lavish lifestyle you deserve amidst the soothing...

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Elance at Sarasota

3260 Lake Pointe Blvd, Sarasota, FL 34231

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
25 reviews

A Place for Mom helped us connect with Elance now known as The Barclay. My parents have been thrilled with this location. It went very smoothly and we cannot be more grateful for the end result. They have...

Provides: Assisted Living, Independent Living

Elance' at Sarasota, located in Florida is a retirement community that offers Independent Living and Assisted Living. Elance' is located on a large and comfortable senior campus notable for spacious, beautifully landscaped grounds. Elance' at Sarasota is located just minutes from shopping,...

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Seaside at Fort Myers

15800 Beachwalk Blvd, Fort Myers, FL 33908

Starting at$X,XXX+ monthly
23
23 Photos available
7.7
Review Score
68 reviews

I am currently a resident at Seaside at Fort Myers and my experience at this facility has been good. The staff is nice and passionate. The cleanliness and friendliness is good. The care services, value for...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at Seaside at Fort MyersNestled in a spot known for sandy beaches, fresh seafood, and shopping in Fort Myers, Florida, Seaside at Fort Myers stands out as a premier assisted senior living community. Just a short drive from Sarasota, our senior housing offers a blend of...

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Elancé at Alexandria

5100 Fillmore Ave, Alexandria, VA 22311

Starting at$X,XXX+ monthly
16
16 Photos available
7.5
Review Score
82 reviews

We are pleased with the place for my mom for the most part and. She is happy and comfortable. She is in independent care and I did not mark the quality of care, but for the care she gets and maintenance...

Provides: Assisted Living, Independent Living

Welcome to Elancé at AlexandriaBeautifully situated in a private, meticulously landscaped setting surrounded by lovely gardens, walkways, and towering trees, this charming community offers gracious amenities, modern charm, and exceptional individualized care and assistance.Discover our...

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Woodland Hills Community

3365 Ogden Rd, Roanoke, VA 24018

Starting at$X,XXX+ monthly
22
22 Photos available
1
1 Floor plans available
7.5
Review Score
63 reviews

[name removed], the doctor that cares for the residents is outstanding, she has great communication and is genuine in her care. The weekly cleaning of the residents rooms is unfortunately lacking in...

Provides: Assisted Living, Memory Care, Independent Living

Experience Senior Care at Woodland HillsSurrounded by sprawling green spaces and the Blue Ridge Mountains in Roanoke, Virginia, Woodland Hills stands out as a premier assisted senior living community. Just a short drive from Blacksburg, our senior housing offers a blend of Independent Living,...

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Elance at West End

5550 Cardinal Place, Alexandria, VA 22304

Starting at$X,XXX+ monthly
13
13 Photos available
6.8
Review Score
18 reviews

They have improved immensely from the last regime was so awful, but we got hope and prayers Going Out to them., improvements have already gone in place, but they've only been here a couple of months. We feel...

Provides: Assisted Living, Memory Care, Independent Living

An Outstanding LocationLocated next to Cameron Station and just minutes from historic Old Town, Brandywine Living at Alexandria provides a convenient location for seniors to reside close to their children, grandchildren, and friends, while remaining in the community they love.This 116-suite,...

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Brandywine at Litchfield

19 Constitution Way, Litchfield, CT 06759

22
22 Photos available
15
15 Floor plans available
9.6
Review Score
35 reviews

I have many friends that have lived in this community. The way they are treated and taken care of is out of this world. The employees show so much care and attention to detail its amazing. The food is...

Provides: Assisted Living, Memory Care, Independent Living

Life is beautiful at Brandywine Senior Living.  We have luxurious individual suites with a private bath and kitchen area.  Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.  With on-site–not–on–call licensed nurses...

... Read more

Brandywine at Mountain Ridge

680 Mountain Boulevard, Watchung, NJ 07069

1
1 Photos available
8.9
Review Score
20 reviews

Pleased with Brandywine for my mom's recent move. [name removed] and [name removed] made the process very easy to transition my mom from rehab into their community. The first day she was welcomed on a...

Provides: Assisted Living, Memory Care, Independent Living

Scenically situated in Watchung, Somerset County, Brandywine Senior Living at Mountain Ridge provides an elegant environment for older adults who may require a degree of personal assistance, but also desire the freedom of independence. Mountain Ridge is nestled in the picturesque landscape of the...

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Brandywine at Summit

41 Springfield Avenue, Summit, NJ 07901

6
6 Photos available
7.0
Review Score
26 reviews

My mom has been at Brandywine Living for the past year. The place and people are very nice and the apartments are spacious - much larger than any others I've seen. They have ample activities. The only...

Provides: Assisted Living, Memory Care, Independent Living

Discover a verdant community in bloom at Spring Meadows Summit, offering Assisted Living services in Summit, New Jersey. Completely refurbished in 2012, our warm and inviting community features experienced and professional staff members who are committed to improving the quality of life of our...

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Inspiritas of Wildwood

7330 Powell Rd, Wildwood, FL 34785

23
23 Photos available
2
2 Floor plans available

I recently toured this facility for my father who ended up moving in. I was pleasantly surprised by how clean the facility was as I had also toured several others that weren't so clean. The hallways were...

Provides: Memory Care

Positioned in Wildwood, Florida, Inspiritás of Wildwood is devoted to residents with impaired memory, offering a unique holistic program designed to celebrate life with residents, while maintaining their safety and comfort.Our Inspiritás “neighborhood” is secured for resident safety yet still...

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Brandywine at Voorhees

311 Route 73, Voorhees, NJ 08043

5
5 Photos available

Brandywine Voorhees is like a hotel. The food is amazing, the staff are always going above and beyond, the building is kept clean, and even more importantly the residents are HAPPY. My mom has lived here for...

Provides: Assisted Living, Memory Care, Independent Living

Brandywine Senior Living at Voorhees is located in Voorhees, NJ, as a part of the mid-Atlantic Brandywine Senior Living group of homes. We are known for our personalized and unique resident care, centered around specialized care for every resident. Our facility is state-of-the-art, and delivers a...

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Brandywine at Senior Suites

2101 New Hope Street, East Norriton, PA 19401

3
3 Photos available

As any family member, I never thought I would have to put my mom into a facility, but 3years ago I did and so happy that I chose Brandywine Living. And I looked at alot of places. The rooms are nice &...

Provides: Assisted Living, Memory Care, Independent Living

Life is beautiful at Brandywine Senior Living. We have luxurious individual suites with a private bath and kitchen area. Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.With on-site–not–on–call licensed nurses only steps away, 24...

... Read more

Brandywine Senior Living At Longwood

301 Victoria Gardens Drive, Kennett Square, PA 19348

My mother in law had a life changing event about a year ago. She moved here from out of state and was living with us for a while and it was difficult for her. We looked at several places and decided on...

Provides: Assisted Living, Memory Care

Life is beautiful at Brandywine Senior Living.  We have luxurious individual suites with a private bath and kitchen area.  Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.  With on-site–not–on–call licensed nurses...

... Read more
Viewing 1-25 out of 35 communities

Reviews
for Retirement Unlimited, Inc.

8.6
Review Score
1,575 reviews

Review Score

1,575 reviews
8.6

Out of 10


5 star

86%

4 star

10%

3 star

3%

2 star

2%

1 star

2%

A Place for Mom has scored Retirement Unlimited, Inc. with 8.6 out of 10 using our proprietary review score based on 263 reviews in the last 2 years. Over all time, Retirement Unlimited, Inc. has 1,575 reviews with an average "overall experience" of 4.5 out of 5.

Overall Experience
1,354
142
34
17
28
Date Submitted
22
89
263
Reviewer
119
397
770
210
Care Received
897
199
479
0
1521-1540 of 1575 reviews
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3.0
Anonymous - Toured community
Memory Care
February 20, 2017
Verified Review
To Many Add On's, But Tour Went Well

My family and I had a pretty good tour of this community. Everything looked nice, and well maintained. The director was a sweetheart. The only issue we had was that there were many add on charges. We felt with time this community would become too expensive for her budget. It is a nice community, but it wasn't the one for us.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Anonymous - Toured community
Memory Care
July 10, 2016

Not many room configurations to select from, limited space for family visits including dining room. No place to keep out of town guests on site. Prices are not set in stone so they can increase if they so desire.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Anonymous - Toured community
Memory Care
November 8, 2015

Aarondale facility has the charm of a "georgia estate" which it was built to represent. Positive are: it has a stately atmosphere, a two floor open space locked down portion for wanderers/dementia/Alzheimer's patients, and reasonably base pricing that can escalate easily. I also appreciated the referrals offered by Ana. Negative: please do not provide spiels that state you can handle "difficult" patients when the family is being overt about the situation then state you cannot take the person for the same qualities extolled by the family.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Daughter in law - Family/Friend
Memory Care
October 8, 2013
Verified Review
Crazy place, would be better for someone active

This was weak, 24 hours a day, 7 days a week it was just weak. I know they get a high rating but once you move in they kind of forget about you, it's crazy, you can't find your key, you can't find a diaper, it's just crazy. We're all going to get there eventually but what's important is that they take care of you. I'm not trying to bash the Fountains, they're fine if your active but my father in law wasn't. Their facility is nice and it's clean, I mean it's clean, clean. I could walk around there with a glove and not pick anything up. They had given my father in law the code to leave out the door and I was like "what the hell?!" and then he gave that number, which he barely remembered, to another man who went out and got drunk. It was crazy, it was like high school days when you went out, got drunk and came home. I guess when you get older you start to miss those days, and when you're 80 you really miss it.

Cleanliness

4.5

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Really nice. Has temp/short term. No ...

Really nice. Has temp/short term. No contract.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Independent Living
December 15, 2012
Verified Review
Not sure if this will work for mom. ...

Not sure if this will work for mom. Concerned she will wander off at this location. Patients are free to roam grounds.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
July 17, 2012
Verified Review
Have van. Dining room with 3 full se...

Have van. Dining room with 3 full service meals. Can have car.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.5
anonymous - Family/Friend
Assisted Living
March 10, 2022
Verified Review
Our experinece

In my experience they do not follow the care plans like they are written, so the quality of care has not been what we were expecting it to be. The location of The Hidenwood Community is great for me so I can go in often to check on how my loved one is doing.

Cleanliness

3

Friendliness

2.5

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


2.5
A place for mom customer - Family/Friend
Independent Living
February 17, 2015
Improve nursing management .

Nursing staff does not seen to be well managed. They don't appear to have any systems in place for what each resident is suppose to get and any checks to make sure they are being done. The place is very nice looking, they seem to spend a lot of their resources on appearances but not much on the nursing staff. There also is no monthly program or newsletter you can see on line to see what residents can do. I wish they would improve their nursing staff and administration from top down, then it would be great.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
caringdaughter - Family/Friend
Memory Care
August 4, 2014
Verified Review
A Big Disappointment

It seemed like a good place. Until my parents were settled in. Each person has a life alert type pendant to wear. When we went there my parents were told they could expect to wait up to 20 minutes for a response. If someone is having a heart attack or stroke that's about 15 minutes too long. Recently my father, who needs help getting up and dressed (and is paying through the nose for this service) waited not 20 minutes but 1 1/2 hours for help. This following another day when the wait was an hour. For the amount of money they're paying and the level of service they signed up for, this is very bad value for the money. My father had to be in depends while in the nursing home right before coming to the Towers. So many issues here. They're supposed to get him up once during the night to use the toilet. Sometimes this doesn't happen until 4 a.m. by which time it's too late. Also, in the mornings the people who come to dress him are supposed to help him to the toilet. What they do is tell him to just go in the depends. My father is not making any progress in the toilet issues because no one is taking the time to work on it. My mother arrived there walking with a cane. They put her on a walker. Seems like a step backward to me. My father arrived in a wheelchair but able to walk some with a walker. They keep him in a wheelchair. Even though he has had physical therapy there that has proven that he can use a walker at least some of the time. My parents aren't being encouraged to get any better but actually encouraged to get worse. Liability is probably to blame for this. Easier to keep them pushed down than to risk a fall, at least from the perspective of the owners of the Towers apparently. Each person's apartment is supposed to be cleaned once a week and the beds changed, the sheet laundered, the bed remade. As of today my mother's bed hasn't been changed for 3 weeks. When my mother had issues with my dad's care and was referred to the head of nursing (which is actually misleading since there are no nurses there, only nursing assistants) she was belittled and made to feel stupid for asking questions. There's not enough parking, I often have to park on the street. They're understaffed, of why else the low level of service? The marketing director paints the picture of a loving and caring environment. The reality falls very short of expectations raised. Some of the staff are very friendly and caring and are doing their best but there just aren't enough of them. This week I'm going to start looking into someplace else to take care of my parents. I no longer feel that they're safe and well looked after at the Towers.

Cleanliness

3

Friendliness

3.5

Care Services

1

Activities

3

Value for Cost

1.5


2.0
John P - Family/Friend
Assisted Living
October 11, 2024
The tour and reality don't match

You need to know that once you are in the facility, if your family member needs care in the higher care tiers/levels, you will need to constantly fight to get your loved one the care they need and the care you are paying for. Many staff members care about the residents, but the medical techs are stretched thin and will only do their job if you continuously advocate and push them to do so. Even then, a lot falls through the cracks. Additionally, the doctor's office associated with this facility is a flat-out scam. They will charge you without actually seeing your loved one, prescribe mystery medications, etc. After two years we never saw the actual doctor once and rarely would the RN actually examine my parents..

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

5

Staff

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
June 24, 2024
Verified Review
Review for The Barrington at Hioaks

I probably would not recommend and it would be due to the lack of responsiveness.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2


2.0
Andrea - Family/Friend
Assisted Living
May 10, 2023
Good Staff, Bad Mangement

My parents have lived at the Barrington for several years. In that time the care they have received has been spotty at best. The front line staff are all very friendly and as helpful as they can be, given the limitation of resources. The management is uncaring and ever-changing. There have been 2 "permanent" directors in the 3 years they have been there - 1 lasted 5 weeks. All the other directors have been interim and part of the Corporate staff - at least 3 of those. We have experienced many issues over the years and it is virtually impossible to get a response from anyone, nevermind a resolution. They just don't care.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

3

Staff

4

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
April 21, 2023
Looks are deceiving

It’s a new building, so it looks nice, for now. Unsure why the elevators keep breaking despite the new construction. “Gourmet culinary experience” is just Sysco, mostly just heated up frozen foods. Management is shockingly inept and rude. Expectations are all over the place and extremely inconsistent due to managements weak communication. Never enough staff, always late with medication and sometimes never come at all.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

4

Staff

2

Value for Cost

1


2.0
Anonymous - Family/Friend
Memory Care
February 8, 2023
Verified Review
Be Cautious

They're liars. To me, a promise made is a debt unpaid. What they promise they do not fulfill. They are poor communicators and do not do what they say they will. They do not return calls. I've found them to be very unappreciative of the fact that we were spending a ton of money there. Their interest in serving the everyday needs of their patients and families is really lacking. My person did not feel safe there due to aggression from some of the male residents. Overall it was a distasteful experience. They did not do anything near what they promised. When I moved my person out, they didn't even seem to care. I certainly would not give them a recommendation to anyone.

Cleanliness

3

Friendliness

2

Meals & Dining

4

Care Services

2

Activities

3

Staff

2

Value for Cost

2


2.0
Ellen W - Resident/client
Independent Living
February 7, 2023
Independent living

I have been here for two years. The Fountains of the Albermarle has been a very nice facility but it is over 40 years old and many things are too old and need to be fixed like the heating and cooling system. My apartment the valves and thermostat needs to be replaced. We have had three different property directors since I have been here. The turnover of employees is one of the biggest problems. Once maintenance sees the problem and director puts in request, he leaves for another job. Now our 4th property director has just left this week. I have to call maintenance every time I switch from heat to air. The food is not healthy. Too many fried foods, carbohydrates, and sugars. I know a dietitian signs the menu but there are not enough fruits and good vegetables as a choice. [name removed] is really trying but can only serve what is sent to him. We would love fresh fruits and vegetables. I believe it all starts at the top.[name removed] needs to be replaced.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

2


2.0
Kate R - Family/Friend
Assisted Living
September 29, 2022
Looks good however understaffed

The place looks good. However cleanliness is just ok. 20% of the staff cares. The others are just getting a pay check. The management is not good. Does not respond to emails. There is rarely upper management on site over the weekends. They let one of the most caring people that I have ever met go. She begged for support but never received any. She loved the residents and that’s what is missing there. It’s so sad. They lost there management for memory care and have not replaced her. I just pray for the best every day. I could go on and on.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

1


2.0
Grace - Family/Friend
Assisted Living
July 26, 2022
Poor place for assisted living

Don’t let the master staircase fool you. This place looks beautiful and might be good for independent living. However, assistant living services are terrible. My relative wasnt able to get a shower for days, treated terribly by CNA staff, spoken poorly about over the walklie talkie system. You can spend your life savings here, and the leadership won’t care.

Cleanliness

4

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

4

Staff

1

Value for Cost

1


2.0
anonymous - Toured community
Independent Living
April 6, 2022
Verified Review
tour review

Our family had an in person tour and we did not really care for it, it was not very welcoming feeling and felt more clinical.


2.0
anonymous - Family/Friend
Independent Living
March 23, 2022
Verified Review
Needs improvement

We have had a lot of issues at Anthology of Tuckahoe. They have been through a lot of turnover of staff members and billing has been a major problem for us as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

1

Value for Cost

3


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