Residents First

I live at Melody Living for a while now and I like it. This is a really nice place to live because I feel safe, and the staff are nice. The food is good, and people are friendly. The calendar is full of activities and outings for me to do and I certainly enjoy them.

Before I moved to Melody Living, I was in a different place and it was not like here. I'm so happy to be living here now with my cat Smoky. There is always something going on, something to do. The residents get along really well. We often laugh, sing, and just have fun. We get to take trips to enjoy the city, to the stores, restaurants, zoo, the parks and etc... I fell very happy here and every time I leave my room there are always people around. I like going out to the patio with other residents to people watch and just enjoy each other's company. If I need anything I just call for help and the staff are right there to help. If I want to do use the gym I can go use it and the Therapy team are always available to assist.

If you can not be home, this is the place to be. Melody Living was recommended to me by my home care nurse. The staff here are friendly and good. The other residents are friendly as well. They give us good food options and exercise classes. This is easy living. I like having the freedom to come and go as I pleased and having my family visit me anytime. Overall, I am happy here.

Melody Living is a great home away from home because of the varieties of good tasting meals served. Very friendly and helpful staff available. The community provides varieties of local excursions and many interesting activities. After touring other places in the area, I felt the most welcomed and comfortable with Melody Living while others were being pushy or not honest about their cost or services. Melody Living also offered more options for my wife and I to help make this move possible. I would highly recommend moving here.

We chose Melody Living because she really liked birds and there seemed to be a lot of birds here that she could watch. The room size did seem to be on the smaller side, it was a 2 unit room and it had a huge kitchen and huge bathroom, it was just the room size itself that was small. The staff members were accommodating with letting me come in to see my mom during covid. I would recommend them to others looking.

My Mom lives here and there are not enough words to say how wonderful everything about Melody Living is. The Executive Director, [name removed], has put together a team second to none. Extremely professional and experienced, kind and compassionate, full of energy and ideas to care for the residents. These people know what they are doing and how to care for the seniors. We know Mom is safe and that's so important! Also have to say the food is excellent; the the buildings and rooms are beautiful. If you have a senior that needs Assisted Living or Memory care, do not hesitate to check out Melody Living - you won't be sorry and am sure you will immediately sign them up.

My experience rating is based on my personal stay at Melody as well as experience with other options chosen for various family members during the past 5 years. If Melody Living had been available for our family it would have been our choice. A severe auto accident and discharge from rehab made it necessary for me to find a temporary stay pending weight bearing status. During my stay at Melody I found all staff members (housekeeping, activities directors, cooks, waiters, waitresses, care partners and all levels of management) to be exceptional. Speaking from a business owner's perspective I can say this combination is rare and to be commended. You may check multiple locations in Colorado Springs but I can assure you that you will not find a better value for the dollar. Even the residents appear to be happier and better adjusted which I think is a direct reflection of the staff that cares for them.

I feel the community is outstanding, and if I had to do it all over again I would pick Melody living. I would definitely recommend this community to others. communication was good between the staff and our family was good and they kept informed.

My mom is there. Great place, great staff. They really communicate well with the families. They are just so helpful and accommodating. The facility is VERY clean. Activities are fantastic. Coordination of healthcare with the residents is wonderful! Thank you to all the management and staff!

Very nice entrance courtyard and lobby wide hallways, storage area good lighting elevator access on both ends washer and full dryer in each until high ceiling mail delivery and key access microwave is too high

Attractive entrance and courtyard and lobby wide hallways, storage area and garbage disposal good lighting elevator access washer and dryer enclosed area in apartment high ceilings mail delivery room. and key access after 8pm.

Melody Assisted Living is so nice I was skeptical at first moving here bet once here staff wait staff nurses care people cant say enough how nice people are. No complaints satisfied.

Staff is great! Food really is the only problem. They lost their chef and it went downhill. They need to hire an excellent chef like they had.

My friend is a resident at Melody Living Lake in the Hills. I would recommend the facility to others!

Very good at Melody Living! I have never had any problems with the employees, and they try their best. Melody Living has a variety of food and I enjoy it. I am also satisfied on the housekeeping services.

Living at Melody Living has been a good experience. I really love it here. I like both the people that live and work here. I have not anybody who is cross.

It's a nice place to live.

I am so happy I made the move here. Everything is great.

Staff is generally very attentive however there have been several occasions when their attention was less than ideal. This could be due to being short staffed as so many businesses are today. I feel they should anticipate those scenarios and adjust their staff accordingly. Their meals are excellent and their staff is always friendly and eager to please. They have always been willing to listen to any concerns we may have and have consistently taken steps to work with us to rectify the issue.

We haven't compared cost at other places in the area since she has been living there, so not sure how to answer fully. However, our mom says she's happy there and likes the food. I would like for them to clean her room better, but overall, it's clean and in a nice location.