Regency Pacific Inc.

Happy to be here. I am taken care of medically, physically, with entertainment, outings (when allowed), and good food. I have many friends and the help is the best.

This facility is as close to being in your own home as possible. The staff could not make us any safer from the coronavirus. Food is very good. The staff are very kind and efficient. We are fortunate to have 24/7 care for my wife who had a stroke.

My mom is 98 and has had her share of physical problems. After several episodes in the hospital it became evident that I needed more help in taking care of mom. My wife and I took care of both mom and dad but when dad passed away it seemed that she needed more help. She needed special care. I turned to assisted living facilities as a solution. I wanted something close to home so I could be there for her if needed. Very difficult to find a place that was appropriate. We looked at Regency and after talking with [name removed] it became evident that it was a great place compared to the many others we reviewed. Believe me, we looked at many. [Name removed] kept in contact with us to determine our needs and she proposed a care plan that was perfect for mom. It was at that point we moved her from a different location to the Regency. It is a caring facility. They have activities and programs that are designed for the residents to enjoy. They are flexible. It's not a warehouse. I can assure anyone that if there are any issues that come up they will be resolved. In closing let me just state that our family has peace in the bottom of our hearts that our loved one is being taken care of appropriately.

They are doing an amazing job at Golden Sands during the coronavirus quarantine which is so difficult on the elderly. They are taking all precautions. I'm amazed in everyone is still friendly under these circumstances and the residence seem to be doing well...1 they seem to have adjusted to the restrictions of Coronavirus and the staff are attentive even though it's hard to work with face masks on and keeping them on the residence. I have a hard time continually wearing the mask and I'm on the outside and just getting groceries with my mask on and gloves it's not enjoyable but we all have to work towards keeping our elderly safe and healthy

I'm surprised at the reviews that I read because the decor inside and out are are beautiful... I visited a lot of assisted living in Oregon and Washington before I decided on this one so many of them had a bad order to him when you walk down the halls and they word dingy and unkept. Golden Sands what's the nicest on the inside and out with a lot of gardens the residents can walk in and especially it's only one story so they don't have to go up and down stairs or elevators as they get older that gets more difficult. The staff has always been friendly and helpful they do a lot for my mom and are always available when I have questions the food is great and during this difficult time of coronavirus quarantine they are managing very well they're really on top of the disinfecting and caring for the patients social distance and masks. I'm a nurse for 25 years so I look at a lot of other things most people might not notice and I am very impressed still after 3 years. I had to write this because I read the other review giving them a one-star and that's absolutely wrong it must have been about another Assisted Living not this one this one has always been clean and fresh and before the the quarantine I was in there four or five days a week visiting my mom. They definitely deserve a 5

My mother has been at Golden Sands for three years she is 95 still walking with a walker and very happy where she is. I used to go there four or five times a week to visit her and have meals with her but when the coronavirus quarantine started in February I call her a lot and call the staff everybody there is healthy and my mom still loves it there. Even though she's developed some confusion the staff manages it well and are very caring.I checked out a lot of Assisted Living homes in Oregon and Washington and this was the best. It's one story so patients don't have to go up elevators or stairs and they have a lot Garden to walk in. Even during these trying times of quarantine the staff is always Pleasant and smiling ..the nursing staff is wonderful.Can't wait until the quarantine is over. Thank you for being so caring and taking such good care of a very loved mother.

My mother, who has been in the care of Good Samaritan Healthcare Center in Yakima, WA is approaching the four year mark of her residency there. She originally was in the rehabilitation wing following an hospitalization. It soon became apparent that she would be unable to return to her home and as I live a distance from Yakima, she chose to remain in the Yakima area which had become her home after 90 plus years. There was concern about her placement and her care and the staff at Good Sam worked diligently to "set my mind at ease", assuring me that they would do everything possible to provide the best care for my mother. From the beginning and through the current COVID-19 pandemic, the staff have worked diligently to assure that my mother remained safe and well cared for. When she tested positive for the virus there was obviously concern for her well being. She was moved into an isolated wing of the facility, confined to her own room, and after a period of time developed no symptoms, was retested as negative for the virus and was returned to her familiar room. I want to give a shout out to everyone who has had a role in mom's care, especially to the Social Services Director, [name removed]. From the beginning [name removed]worked diligently to help us as a family negotiate the minutiae of securing Medicaid coverage for mom, getting her placed in the skilled nursing side of the facility, and continuing to remain available to encourage us, as a family, at every intersection of this trying time. Although for a time another social services individual was assigned to mom's case, I have just learned that [name removed] is back as the primary social services provider for mom and our family. I could not be happier, as frankly, I don't know where we would be today without the diligence of this consummate professional. Thank you [name removed] for helping to make what could have been a much more difficult experience so much more doable and gratifying.

Moved my Mom during covid19. Accommodating, helpful, friendly and welcoming. My Mom has been here a month and loves it! Great staff, food and services during this difficult time! Highly recommend.

I toured this community before I decided to move here. I love it here so much the care is so wonderful. They look after you to make sure you are always alright. This facility is the best place to be.

Amazing assisted living facility. I have a mother in law that has been living in Regency Park Place now for 5 years. They have always been attentive, compassionate, willing to help with all her needs. I cannot say enough about the staff, the manager and the activity director who is top rate in supplying great indoor community involvement.

The staff are the best! You can really tell they all love working here.

My mother lived here of almost 3 years until she passed away. This was a wonderful, caring home for her. Everyone went above and beyond, not only for my mom but all other residents that lived here . They were like one big family.

I've been there for a while. Everyone is nice and I'm very happy with it here.

The facility is clean and has lots of activities for Mom. Very happy all the way around.

Nurse is really good and cares. Lots of activities. Director is very nice. Our marketing person is wonderful.

Everyone is wonderful. Food is good. Staff really cares.

Outstanding facility.Very informative visit.

I toured this community before I decided to move here. I love it here so much the care is so wonderful. They look after you to make sure you are always alright. This facility is the best place to be.

This is a very good place to live. My doctor recommended that I not live alone now - my daughter looked long and hard for such a place. I do miss my home and independence (car) but having my children know that I am in a good place, is important to me and them.

Finding Regency Newcastle was a dream come true for my very independent grandmother. The staff and facilities are absolutely wonderful - you can tell how much they care for their residents. My grandmother calls me everyday beaming about all of the activities and how she finally feels "at home". I would recommend this facility 10 times over!