PruittHealth

I liked this community during out tour.

Heritage of Brookstone has a nice family feel. The people there are just wonderful. They are so nice, kind, and compassionate, and you don't get to see people like that in the word too often. So I like going there and hanging out with them and helping out where I can. They take such good care of our loved ones. The nurses treat the residents like family, and it's just a great feeling. The staff ask my mother how to say words in Spanish so they can communicate better with her. They're just very kind, patient, and supportive with our loved ones and everyone else that we've seen as well. My dad loves the food. They do a good amount of activities for stimulation in memory care, and they make sure the residents get up and out of bed and get outside. In assisted living, they have activities all day every day, and there's a big calendar posted at the door so you can see what's going on. This facility is by far one of the best we've heard of. It's a good value as well. They're right in the middle, not the cheapest or most expensive, but definitely worth the money. And we were able to negotiate the price as well. We like that it's a smaller community, so our loved ones get plenty of one-on-one care. We are so grateful to have found such a great place where our loved ones are safe and well cared for.

We really liked Heritage of Sandy Plains but it was far away and more pricey.

Heritage of Sandy Plains wasn’t the right fit for us. It was more of a retirement home than assisted living. But they were great. They were extremely nice in helping us figure that out, and very helpful.

This is a nice community; however, they allow animals. If you don't care for dogs your might think about another community.

I have been here for 12 years. They take great care of me. I never have any problem, if something is wrong I normally call the front desk to get anything straightened out.

I have lived here for 4 years. I love the socialization, I have lots of friends. I enjoy playing the grand piano everyday in the dining room. I wake up each morning to a beautiful lake and garden view off of my balcony. The staff is very friendly and helpful.

This was our second choice on facilities. The gentleman who gave us the tour was very likable and convincing. We had no reservations about putting our loved one here. The only reason we did not choose this facility was because it was during he heat of covid and this county had more restrictions than some others we looked at.

Overall we were very happy, The staff was very friendly and accommodating. The community was very neat and clean and they had lots of activities for the memory care residence. I would recommend this community to others.

We've had a great experience here. The staff are friendly, and they call you back with a good response time. We had experiences other places where they wouldn't call you back. Here, the business etiquette is handled well. It's a very clean place. Bang for the buck, this was the best place that I found. I've been well pleased with everything that's been going on with my loved one.

I have recommended this community to 3 of my friends so far. The communication is good between the staff and the family is good. We get weekly updates and they return calls quickly.

The community understands how to take care of memory care patients and that they need a routine. My loved one looks better and seems happier at this facility, I would definitely recommend this community to others

We toured the facility yesterday and everything went great. The facility was beautiful. The staff and residents were all incredibly friendly. We look forward to have our family join this community!

Great experience. Top 3 contenders.

Everything was always clean whenever I visited. The staff was very attentive and they never ignored any of the residents at all. Whenever any of them would raise an issue, they would always pay attention to them. They took good care of the residents such that they could be firm with them when they needed to be, but also compassionate as well. My dad always ate all the food they brought him. Definitely a good value for the price. There was some management turnover, the director and another member of the management team left, which was a little unsettling to the atmosphere.

Staff is always courteous when I visit my loved one...and I come I announced. Residents looked well groomed and taken care of. My loved one fell-not by any fault of staff and I was contacted within minutes of the incident.

Sunrise Frisco has been such a wonderful experience for my Mom! The Staff is so caring and she has improved since she has been there! It is nice knowing that Sunrise Frisco treats her like she is their own MOM! Such a blessing having such wonderful people caring for her!

My dad was here for 5 years and we had a very positive experience. The studio he had was good sized and he really enjoyed the lake area. Staff was caring and felt like family. Thanks for everything! [Name removed]

Was very impressed with the facility and the levels of care provided. The cost may prove to be prohibitive.

My parents moved in three months ago, and were not thrilled with having to give up their home of 50 years. But within a few weeks, they'd settled in and love the friendly and helpful staff who've gone out of their way to make them feel welcome.