Prudent Senior Services of America Inc

It's almost as if the staff was non-existent, they were nice enough if you could get their attention, but getting their attention could be difficult. They said they were doing activities, but we dropped in at all hours and never saw anything. It's a dementia community, they would put the medication in front of her, and not pay any attention to if they were taking their medicine. Nobody seems to know what's going on until there is an issue, or a problem. They don't have enough staff. They are meeting or exceeding what the law says, but it's not enough for the residents they have there.

The staff can be rude and lack adequate skill level of care the food is not very appealing no activities the owner does not hold herself accountable

They are new, clean, and tidy. They have a state of the art movie room, and library, it had wi-fi, but that ended in the room next to mine. They had no system for notifying staff like intercoms or bells. I was at the far end of a long empty hall, with no intercom to get a staff member if I needed help, the only way I could connect was my cell phone on their outside line. A demented woman experiencing a delusion wandered in and my friend was able to gently redirect her. Later when she came back in the same state, I was able to call the community and have a worker come in but they did not handle her as well as my untrained friend, they were rough and pulled her out, then they wanted to lock my door. I was bedridden and couldn't get out if there was a fire, and I was pretty sure they wouldn't come for me, There was not enough staff to help the situation. They forgot my dinners twice. It's entirely unsafe to put patients in a room where there is no communication. There were no nurses on staff, and I was gone the next day!!