Proveer Senior Living

Food: Very good. Housekeeping excellent. Staff: Courteous, kind, professional.

Staff is helpful & willing by does so. Food is good & well cooked & flavored.

Very nice senior living-laugh instead of crying!

I live here and I am happy to care its home!

Elmcroft is wonderful. I really am pleased with the "family" there. Our uncle wanted to die. And now he's happy and getting stronger. Everyone there is smiling, the residents and the staff. We feel very blessed to have found this home.

We're very happy with how things have turned out at Elmcroft of Heritage Woods! It's a nice looking, clean facility, and the staff is absolutely wonderful! They obviously really have the best interests of the residents in mind. We originally moved my loved one into their memory care unit, and after a few weeks of observing her they said she would probably be better off in the assisted living wing, and they were right! I really appreciated that even though it meant less money for them, they wanted to make sure my loved one was in the place she'd be most comfortable!

We recently moved my mom to the memory care here. She absolutely loves it. Cheryl the activities director is great and you can tell she really loves the residents. We wish we had moved my mom here years ago! We were nervous when her first few days she has a not so nice roommate, but Elmcroft handled it with respect and a lot of professionalism. They treat their residents with a huge amount of respect leaving them with their pride and dignity. We are looking forward to many years here!

Walking in the door felt like a breath of fresh air. This is truly a facility where the personnel live to serve the needs of its residents. Gina, one of the directors was attentive and caring and had the most wonderful heart! Every person I came in contact with was wonderful. During the tour Gina stopped to speak to every resident she came into contact with. She talked with them like she was their family. The rooms were beautiful, spacious, and super clean. The activity board was full of daily activities. I can't give this facility a high enough rating!! All I can say is that I feel extremely blessed to have found atria for my father and would recommend it highly for anyone looking for assisted living for their loved one. No longer do any of my family, or my father, feel like he "has" to go to assisted living- we all feel like he "gets" to go live at atria!!

We moved our Dad into the memory care in February and couldn't be more pleased with Elmcroft. The one on one attention he gets, the care and cost can't be compared with. Dad will have many great memories here.

We moved my parents here in July and couldn't be happier. The nursing staff are great and very attentive. My parents are frequent users of the pendant call and the staff are always speedy when responding and very friendly. Highly recommend when looking for a loved one!

The best decision I ever made. My mother loved her brief stay. My only choice if I have to go away for an extended time.

Our representative assisting was Jenny and she was wonderful. Very thourough, she helped me find communities that I did not locate of which was one that I choose. Elmcroft of Byrd Springs has been fabulious for my mother. She is 77 and I could not get her to eat right and we had a constant struggle with taking meds correctly. She has now got situated, made a couple friends which she is not the social butterfly and is somewhat a hermit!! Just walking was a chore for her previously. It is amazing, we can have a pleasant visit and she is even exercising regularly. Her mantality/demeanor has changed dramatically. Thank you!!! I think I may have the opportunity to know the mother in which I know she can be versus someone that has lived previously in misery. She has found her happy place I think!!

It's very clean, the people I was helping get in there commented all the time on how clean it was. I got to know some of the staff and they were always very nice and friendly when I went there. From what I could tell and just based on the people I was working with, it seemed to be really good. They paid attention if I had a concern and they would follow up on it. They have family nights once a month and they do different themes, I went to three of those and they make it fun. A guardianshipo ended up taking over and they left but he refused to go, he didn't want to leave. What he liked about Elmcroft is it's open and it's easy to get around and get in touch with the staff. I went with Elmcroft because I felt like the staff was very intune and understood what they needed and were always available if I called. It was easy to interact with them and I liked the simpleness of the layout too, I thought that was really good for people having memory issues.

We had a good tour experience with SummerHouse. The rooms were a good size, but the overall facility itself was smaller and we were looking for something bigger. It was just not the right fit.

I am a recent resident at Elmcroft. I came to stay a short time but I am still here for 4 months. I really am happy here. The staff are wonderful. The will help you with anything you need. They always are smiling and happy to help. The kitchen staff are great as well. The food is very tasty and plenty of it. The building is very clean. I first noticed that there is no odor. After moving I found out why. There is cleaning all day ,e ery day. Each residents took us cleaned weekly. Trash is taken out 3 times a day. The management staff is always available to talk anytime. When they you are home, they are correct. You will know you are home only better!

It's only been two weeks and it has been the most fantastic experience! I am confident that moving Dad to Atria was the right move. Since moving in, the community has had an extravagant mardi gras bash with food, bar, and other traditions that go with Mobile's celebration. The food is good, although my dad has complained a couple of times. He's been able to participate in some activities and encouraged to interact with other residents as well as potential residents which I thought was awesome. The staff is nice and caring and have really made this a very easy transition.

I have to put in a good word for their sales representative. She is very sweet to the residents and they are great. It is what sold me, so she does a very good job and they are all very good people. Everyone is prompt and good at taking care of any issues that come up and I am very comfortable with them.

I am very pleased with the service and support that my Mom receives at Atria. The staff is extremely friendly and appears to really enjoy caring for the residents. Most importantly, my Mom seems to be happy there. They really spoil her. It is quite expensive to live there....one of the most expensive in my search and prices went up less than one year after I moved her in. So be prepared. I also like that the caregivers incorporate music into the activities. I also love the garden out back which is intimate and beautiful. Unlike some places, I have never smelled any unpleasant odors. When there is an accident, it is promptly cleaned up. I did not giver 5 stars just because there is always room for improvement. For instance, the food is nutritious and meets the requirements but could be better and of a higher quality. Also, my Mom's clothes sometimes gets mixed up with the other residents and vice a versa. However, overall, I am very pleased.

Atria has a homelike atmosphere with people who have worked there for years and who really take the time to meet and know the residents. The managers, nurses, and all other staff are friendly and helpful. The activities and parties that go on are always top notch and exciting. This is the best place in Mobile and Baldwin county if and when the time comes for a loved one.

My mom has been here for over 3 years. The staff is caring, friendly and go overboard to help! There are lots of activities should an individual want them. Her apartment is kept clean and a nurse is always available. The food services department tries to meet everyone's Special diets while creating a variety of meals. We could not have chosen a better assisted living facility for her!!