Personal Care Senior Living

Our family needs to be on site each day to ensure that my dad is attended to. We have shared our concerns with the management company and have received assurances that things would improve, staff would be hired, training would be provided and care would be better. We have hired a private caregiver to supplement his care. Unless your family is able to be at the facility daily to monitor and advocate for your loved one, especially if memory or dementia is an issue, do not choose Personal Care. Attempts have been made to rectify what we now know as ongoing (and yet undisclosed to new families) problems. These include an effort to reduce medication errors, and hire essential staff. Very poor management company with infinite opportunities to improve, yet dismal results at this point. DO your diligence before even considering Personal Care for a loved one. Believe what you see, not what you hear from the management company. Seek out information from residents and family members.