Personal Care Senior Living

Clean and open spaces and common areas. Nice modern vibe. Big plus. Director and Lead Nurse are compassionate and professional. Couldn't really ask for more from them. Concerns have been immediately addressed and resolution has been as good as can be expected. Food isn't great. But in room fridge/kitchenette allows family to supplement. Daily care attendants have been meeting most needs and requests. When things start to slip or get missed though, Director and/or Lead Nurse have been quick to help remedy. Good, competent, and consistent help is hard to find so expectations of the quality of care coming from the frontline/daily attendants has been adjusted accordingly. Food is often cold, but my mom takes meals in her room so this may contribute to that aspect. Generally the meals don't look super appetizing. But they do seem to meet basic nutritional requirements. Meals are probably a small step above hospital food.

I would recommned, if I knew the staffing is more stable. Watching the staff have quick turn around was cause for concern. My sister and I felt if they could get that figured out it would be a very good place to be. The overall layout of the building was pleasant. My loved one liked that building better than the one we moved him to, but quality of care was better after we moved him. The facility went through a lot of staff changes in the month we were there, such as; cooks, activities, and housing specialists. We enjoyed the small feel of the location, but road construction and overnight staff is what made us move him out.

We chose this facility because they had the ability to provide a joining room for my parents. They are usually designed for one person but they were able to accommodate us. They also could provide the care my dad needed which was a hoyer lift. It is a privately owned facility and they focus more on the people than the profit. I would recommend Person Care Senior Living to others looking.

During our loved ones final days we could not of asked for more from the staff team - they constantly came to check on our loved one and our family. They would bring us coffee, drinks, snacks and meals. We would recommend Personal Care Senior Living based on the experience we had.

Personal Care Senior Living is a true community environment.

They went out of their way to accommodate for her. I really appreciated the flowers that were sent to her funeral, and the gift I received from the admin after. Very caring. I loved Personal Care! Accommodating. Felt like family.

Overall it is better than others we have visited, however there is a lot of staff turn over and inconsistency. This is fine if you are visiting regularly and can monitor care. The food service was pretty good initially, however they have again had staff changes which has really lowered the quality of food. This is an area they need to improve. Some staff are friendly and care about the residents, while others are just there doing the minimum. It really is hit or miss. The nurse and activities coordinator are great.

It's a beautiful place. The morning and afternoon shifts were great. night shift had some issues. I would suggest, putting a camera in your loved ones room, and try to visit at different times during the day.

We went with Personal Care Senior Living because it is a smaller facility with less residents and we liked the fact that it is all inclusive so you pay one price and you don't have any add on fees. The activities have improved dramatically since my loved one first moved in, they just got an activities director and she is doing a lot of things with the residents. They have an exercise class right after breakfast, they are doing games throughout the day, crafts, etc. They have had turnover in chefs but they have recently hired a new chef so we are hoping things will improve. Overall we would recommend them to other families looking

Moving dad into a community was scary for our family we didn’t know what to do or where to go. We felt this was the perfect fit for dad for what his needs are and will continue to be. We are very happy with our choice, most of all dad loves it here!

This was a a very small community. They seem to be just starting out. We didn't see the number of activities we wanted for my loved on.

The overall experience is a 3 due to staffing. The facility was good, but my love one was messy and my sister and I did cleaning more. Staff was very friendly. She was on hospice and there was some confusion at times. During her passing the staff was supportive but didn't know how to take care of her specifically and we had to work through that. Some people need more assistance and not enough staff to help. Difficult for my mom to reach and see stuff at table (short and partially blind) and memory confusion for her). She needed to have bite size pieces which was not always the case. I think she'd like more food selection like you get at bigger facilities. She'd do busy work in room. She was not a tv watcher and many times that was what was going on. Any place hard to rate since it is your loved one and you want the best for them. Not sure we received the value for the cost. From the facilities she's been at I think I preferred the farmstead however since she was more independent I had more falls and issues

We picked this community because it was a smaller building, with only about 12 in memory care. Things might have changed. Both good and bad experiences.

I felt comfortable having my husband there, however there were some issues with his care. Listening to people where I live it sounds like it is an industry wide problem. There were some staff members who really cared enough to do a good job. And then there were the ones that didn't seem to care at all. I spoke to the manager and things got better but I don't think that should be necessary. When my husband was dying everyone was very attentive to him and my family! I appreciate that it is a smaller community and they were able to give him the necessary attention and that is the best part of that place.

WE did not have a good experience here. They tell you everything that you want to hear but then would not follow through on those promises made. Our loved one had to go to the hospital and when we were ready to bring him back they said he was going to be too much work and that they would not take him. We were disappointed.

Their care of my loved one was Inconsistent, especially regarding how much they checked on her and frequency of handling toileting needs. The majority of the staff were fine, and I appreciate those better ones. But ultimately when I came to Personal Care with questions or concerns, I felt like I was not heard.

This is a new facility and the staff seems like they are in training. I am grateful they took my loved one in and are working with him. The staff needs to do more and learn more. He is very happy there.

Our families experience varies day to day, the mean common areas are clean and the friendliness of the staff members are getting better. The meals and dining are good they get three meals a day. There are a lot of activities during the day for the residents to participate.

When we toured Personal Care it was brand new so there were not a lot of residents there and it was not quite up and running yet. The facility itself was nice but the view from the rooms was no so appealing.

The staff has been changing a lot, they have had 4 different nurses since we moved in. It is a newer facility and I do not think that they have good protocols set in place. We do not see administrative staff much or know their hours, I think they could be more available for families. It seems like a lot of family members are up here taking care of their loved ones. Overall we have not been pleased with the experience so far.