Parallel Management Group

Mother has adjusted very well to her new surroundings. I credit the staff for this. Food is great, and we even get to eat with her on occasion, with no extra charge. Staff is very attentive, and activities are often and varied. Mom participates with most. Now that the weather is better they have a very nice patio area for the residents to enjoy. We think the value we are getting is most worth it. Could not be happier.

This has been a warm welcoming place for my mom. It’s smaller than others but friendly and caring and seem to know my mom already even though she’s been there just over a month. The facility is clean. My mom is clean and likes it. Staff is friendly and informative.

Very helpful and friendly staff. They have made the transition for my dad very pleasant. Pleased to know he is in good hands and is cared about by the staff.

Although unfortunately my father didn't stay long at Golden Orchards, we were extremely impressed with the facilities and the staff. Everyone seemed especially caring and concerned about the wellbeing and safety of the residents. [name removed], the manager, went above and beyond the call of duty to make my father feel welcome and his experience a positive one. She even checked in on him on evenings and weekends during a particularly difficult time and made sure he was happy and comfortable. She was an angel.

We are happy with the care that my mom is getting. The staff are kind and attentive to my mom's needs. The community is clean and an over all good environment for her. We both have been happy with the meals that are serviced. My mom is staying active with a lot of the activities. We would recommend this community for the good care and value.

Crystal Creek does a great job with my mother. I am very happy with the staff and the facilities. The only thing some people may have an issue with is that the decor is a bit dated. It isn't as "fresh" as some other facilities - but the staff's attentiveness more than makes up for it.

My loved one is very happy with the staff there! They are sure to cater to my loved one's needs and requests, and they are sure to listen and interact with residents. I am also pleased with the administrative staff, as they are very approachable. My only negative is that my loved one is at a higher level of cognition than others in the facility, so he doesn't get many chances to interact with others, but overall, his stay is going wonderfully!

Mom likes to participate in many of the activities offered at this community. The food is ok according to my sister in law and my mom does not complain about it. The staff are great I have not met anyone I do not like. The community seems pretty clean.

My rating is based on the assistance our family received in transitioning my mom. They made it as effortless as possible and the staff are all very friendly and welcoming. As for the overall experience I would say it was great the activities and such I can only rate that on our experience over the last few weeks but it has been very good.

they have been very nice there ,just wish I lived closer to there . I am very impress with the Sunday day help they really know how to get there people to do things It does bother me at times when I call and do not receive a call back when want to know something but yet I do realize they are busy.

We placed mom there 2 weeks ago. Nursing staff, the director and all of the staff are doing a very impressive job. Mom is getting comfortable and I would recommend maple heights to others. The meals served are delicious. The food staff takes her diabetes seriously. Take a tour. You won't be disappointed.

Staff are friendly, the facility is nice and maintained well, and my dad seems comfortable.

We have been happy with them. They have been very good to her. It's clean, and looks nice when I go. The food is pretty good, even though that can be really subjective. I don't have any complaints, at this point.

They do pretty good overall. It would be better if we could have heat control in the individual rooms. It's centralized heat, and it's really hot in there. The common areas are a perfect temperature and in the rooms it's like a sauna. It would be nice if they washed the clothes by individual rooms rather than all together, clothes come up missing or you end up with other people's clothes. The food is good and there are no complaints about the activities. They wanted to do bathing on Tuesdays and Thursdays, and that seems like odd timing, to have a bath after two days, and then not again until five more days. I would think they could space it more like three days and then four days or something. The staff is pretty friendly, the ones that have more experience seem to be better with adjusting to the residents personalities.

Pops has been at Maple Heights for several months now and I have to say that it is nice being able to sleep at night knowing he is someplace safe. The staff is always friendly and when ever a situation arises that requires our attention we are notified very quickly. They let us know when he is having a difficult day, if he missed a meal, refused meds, or has experienced any other event that we need to know about. They are prompt in letting us know these things. I often see many of the residents socializing in the commons area and they all seem rather content with their surroundings. I also like that there was no buy in required to get Dad his apartment. All in all it is an above standard facility and doesn't have that hospital feel to it. The apartments are also larger than any others we have seen, even at high end senior living complexes. They are real apartments not just an over sized closet with a kitchenette. We have had as many of six visitors in his apartment and it was a comfortable visit. If you fail to take the time to check Maple Heights out, you have missed an exceptional opportunity.

I am impressed with the care, facilities and cleanliness. The staff is friendly, helpful. My dad has been here for 2 weeks, I really appreciate the way they manage the facility and care for the residents.

All is good, we are happy with the staff and her care. I would recommend them to others who are searching for senior living for their loved one.

The Care staff is great - they are hard working people, just short staffed like every business does, I get it, it's about profit, but it is noticeable.

We like the vibrant Life setting. She gets good care and good meals on time. They encourage her to participate in activities. Place is clean and doesn't smell. Staff is somewhat slow but will fulfill requests. [names removed] are responsive and professional. Rates are good and I would recommend it to others.

[Name Removed] was on site for 2 months and I stayed by her side 16/18 hours/day. My being there may have encouraged "the exceptional" care she received as every request I made was responded to in a positive fashion.