Pacifica Senior Living

Bixby Knolls was a great experience for my loved one. They really liked it there and had great care. Unfortunately we had to move my loved one to another retirement home closer to my sister. My loved one was too far from her to help care for them. We had no issues whatsoever that I'm aware of during my loved one's stay. My loved one especially loved the food.

My loved one loves the food. They have a lot of activities, and offer a lot of options. We picked this community, because of the friendliness. They are so sweet. I really like the community. They have great staff, and it's a very welcoming environment. I would recommend the facility. They are good people.

The staff worked very hard to fulfill all of our requests. They take very good, personalized care of my mom. The décor is beautiful, especially in the common areas which they just redecorated. They could use some updating in the individual rooms, but I assume that would cost quite a bit of money. I think they do a great job.

Monte Vista Village is excellent. I would live there if I needed to. The staff were always so helpful and kind. The person I knew that lived there was very difficult, but the staff went above helping her in every way. Lots of activities and ways to interact if you want. The grounds are beautiful and quiet. Extra services provided, such as meditation, are affordable. 5 star all around.

The staff members are very efficient when taking care of the residents on the assisted living side - our loved one and the other residents are very well taken care of. They are so friendly and the entire community feels very welcoming and homey. We would absolutely recommend this community to other families.

We toured many assisted living properties for our Dad and we always ended up comparing everything to Pacifica Oceanside, which is why we were so happy they had an opening for our Dad. Every interaction we have had with Pacifica Oceanside has been great and they have made everything so easy. Our Dad is very happy living here and everyone has been so helpful getting him settled and in a routine. The staff definitely cares about the residents and makes it a point to get to know them. I highly recommend Pacifica Oceanside because it’s a beautiful property AND the people that run it are amazing!!

Wonderful facility and my mother loves living at Pacifica. The staff is excellent and cares for the residents like family.

Staff really cares. Resident's needs are met.

They were chosen because the rooms felt more apartment like. The grounds are pretty and the apartments open to the outdoors as opposed to a hotel or institutional feel. My biggest complaint is that no one, in either the financial or medical departments have ever, ever returned my phone calls. I placed a call initially with medical regarding questions having to do with coordinating medication since the pharmacy used did not provide everything. After many messages, I finally drove 3 hours to show up in their office. Info was exchanged and issues resolved...all of which could've simply been handled over the phone. an email (over a week's span of time). All have been ignored.

I feel so lucky to have found Pacifica San Leandro. The building does not feel institutional. The staff helped my mom adjust in so many ways. They went out of their way to know her. And they know me when I showed up. Yes, they have a real person answer the phone!

Beautiful place. Sales director was awesome! Place was very clean and well organized. Friendly staff.

Great tour, friendly, clean, happy community.

Toured facility with sister-in-law who is looking for a living facility with activities and a community lifestyle.

The community is very clean and the atrium is beautifully decorated for the holidays.

We really love the staff members - they are so friendly caring and we really enjoy their work. It is expensive but the care that is provided for the residents is absolutely great. They have a lot of fun with the activities, the activities director is a hoot. Based on our experience we would absolutely recommend this community to other families.

I think the community is awesomely working hard. The sad thing is turnover is great & shortage of workers. Cleanliness was key. So many places we visited had a terrible odor when you first walked down and some really nice expensive places looked very dingy in the lobby. That was key for us. There has never been a time in the 20 something times I have visited my loved one that the place has it smelled immaculately clean.

Move was perfect. Staff is great.

The staff is unbelievably friendly and courteous. I want to give a special should out to [name removed] and [name removed]. They give such great care to my mom and communicate with me any concerns and accomplishments to my mom.

Awesome experience, friendly, clean, and a great place for mom.