Oxford Health Group

The staff members are very good and we feel they are very responsive and very nice. We do like that the community has a homey comfortable familiar feel to it, it is not a larger brand new facility like some others that could be overwhelming.

Overall, this facility is good. They do seem to be short staffed liked everyone else, but the care staff is great. Sometimes they're a little slow to respond, but again I think that's due to short staffing. The nursing staff is great. They offer diabetic care, which a lot of other facilities that we toured do not. Communication with the family is very good. Transportation is only a couple days a week and outings are few. I'm sure Covid has played a part in that. The food is ok, but the portions are small and not a lot of variety. Meal delivery to the rooms is often delayed. They are in the process of modernizing décor, which is nice. One suggestion I would offer is a smoother entry process after hours for visitors. Some facilities us a key fob system. Here you have to wait to get buzzed in and the wait is often longer than necessary. They do housekeeping once a week, but it's pretty quick. I wish it was a little more detailed and a deeper clean. They have a salon, but it's basic. Nail trims and other services are an additional cost. All in all, they offer good services for the value. I would recommend them to family and friends.

There are lots of things we like about the facility. It does seem like something is lacking in memory care. My loved one would like to see more variety in the activities because they do the same things each day. She loves to cook so that would be great if they could incorporate things like that for the residents. Overall we are pleased with the experience there are just some little things that they could improve on. It is a nice clean safe environment so I don't have to worry - I would recommend them as long as you can afford it.

We really like the friendly staff and that was the very helpful to us with our families needs. The most beneficial part that we found it was very close proximity to our home so it was great for us as far as being able to visit Mom often. Would always recommend this to be helpful if is an option for your loved one's.

The first few days were a little bit challenging due to my loved one moving in on the weekend, instead of during the week. The staff were very accommodating with the family during the time of my loved one until there passing was very quick after moving in. They were willing to take my loved one in that may have needed a little more care than what we anticipated. Medication management, bathing, and hygiene care were some of the care the community was able to provide. They were great in coordinating with hospice and administering the medications that fit each group the best. Laundry, changing of linens, housekeeping, the room, utilities and care were included in the monthly rate for my loved one.

They've been great. There have been just a couple little things here and there. For instance, we wish his bathroom was kept a little cleaner. But it's been great overall. They provided us with a lot of patience and support at the beginning of the transition. The staff is definitely still there for us and responsive. We just don't need them at that same level anymore. But If we do need something, they're always happy to step in and help. The food is good. He's warming up to the activities and enjoying what he does take part in. And they're good at encouraging him to participate.

They were very attentive with my loved one and making sure that she had everything that she needed. I would recommend this community for your loved one. The memory care staff were great with my loved one. I like the layout of this community and it is easier for my loved one to get around.

This community was old and dark and I wanted something brighter and more clean for my loved one.

Our family was able to have an in person tour and from what we were able to see of the community it was very clean and very well kept.

The community was very nice. The room is carpeted and it would have made it difficult my loved one to get around. This was one of our finalist.

We chose Paramount House at the time because it was something that needed to happen fairly quickly and they have availability at the time we needed it. they were very helpful and proactive in getting her in during such a difficult time (the beginning of covid). It also had good ratings and we checked it out and thought it would be a good fit. In terms of communication, they do communicate well when it comes to health issues and individual care. I think the staff members here are easy to deal with, we have had some issues and they take care of them. They do have a doctor that comes in house and that has been helpful so she doesn't have to leave for appointments. I would recommend to others who are looking.

It has gone through some change in ownership in the last year. It has been an adjustment for the families and residents. The nursing staff is pretty good to deal with concerns and questions over my loved one. I wish they could be more communicative.

We chose Regency Park Astoria for a couple of reasons, but primarily they had an assisted living/memory care unit in the same property as the senior living facility. So if we did ever need that care, we would not have to move her. She had a 1 bedroom unit with a balcony that was quite nice. Overall, these are difficult times but it worked out very well and am happy with my choice. I would recommend to others looking.

We chose Paramount House senior living because it was the most convenient and the availability at the time. The room sizes here are good compared to others that we looked into. I would recommend to others looking.

The only issue I had is that they did not respond when my husband fell for 45 min, He loved the food and the variety that they offered. We were quoted one price but that changed when we moved in, there were additional charges for service we weren't told about.

The rooms and overall layout of this community would be a three out of five. The food would be around a three out of five as well, and we would recommend Westminster Terrace community to a family or friend.

I toured the facility today, I really love how homey it feels. The staff seem very friendly.

Excellent first impression! Friendly professional.

Nice home, clean, good people. Pricing better than Lincoln Meadows by a long shot. Base pricing is very important because I can see mom needing extra care on a number of things, if not now, in the near future. Those extra costs will add up very quickly.

Great caring stuff. And clean facility. My loved one likes it here. Does not participate with social activities, not their thing. Doesn't like the food. Otherwise it is quite happy. Transportation is helpful as I cannot drive her 90% of the time. Mostly I know my mom is safe and well cared for here.