Novellus Living

My sister is happy here. I think it's a fair value for the price. I think the staff is extremely friendly. The building is very accessible to visitors. The pricing for a visitors meal is a little high. The visitor parking is a lot to be desired. The facility is very clean. The care services are excellent. Overall, The Brookdale Clairmont has been a very good experience. It's a nice community. Great place.

The Brookdale Clairemont is really good. There is tons of activities. The food is good. My loved one and I have had a great experience. This is a good community with friendly people. Very nice.

I can not think of anything they can do to improve. Brookdale Clairemont was the most excellent place I could have possibly been referred to. My mother passed away recently and I knew that my dad would either do well in Brookdale or pass. As soon as I walked in I was absolutely impressed! The people there were all very happy, the place was very nice, and the staff was extremely helpful and friendly! My dad was watched over very well every minute of every day, and they kept me up to date with great communication. It has been so heartwarming!

Just 3 words. I LOVED IT!!

They could be better about giving information to new residents to help them get acclimated to the place and the process. I suggest having some sort of welcome packet that explains the basics of what residents and their families need to know going in. Other than that it has been a really good experience. They have given my mom excellent care.

This place is beautiful. Tori and Marcela are so great... I wish I could remember other names, everyone was lovely. I have chosen Orangeburg Manor for my father, it was the first place I visited and I just didn't feel the need to look further. Tori is a gem...perfect person for that job!

Thanks to Katie @ a Place for Mom we were able to find the perfect home for my Mom! Orangeburg Manor was the first place we looked at and it was the last! The entire staff was extremely friendly and we got a personal tour by the owner himself! This home for people who need assistance is wonderful, clean and you can see by the residents they are treated with dignity & respect! I recommend A place for Mom & Orangeburg Manor to anyone whose Parent's need help in the everyday chores in life!

I am glad that we made the decision to have my parents move to Atria Cypresswood. The facility is nice and very well kept, and the staff is friendly and always available to answer any questions. The food is delicious! Overall, we are very pleased with Atria.

We toured this location when we were looking for options for our loved one. We really liked this location, it was very nice looking and the staff were friendly. Both the residents and the staff in general at this place all seemed very friendly.

They are doing great, my mom is doing well. She has been going to do crafts and goes to play the games. She goes to church services that they have there, which is a big plus for her. She has her own room, and this is the closest community to our house, so we didn't have to look anywhere else.

We really liked the feeling of this community and are moving our mother in this month. It is bright and sunny from the minute you walk in and she will enjoy the courtyard off the lobby with her gardening. It was very clean and we really enjoyed lunch. A few residents came up to introduce themselves to us and expressed their happiness with living there. Said the food was great. which is very importatnt to mom as she was always a great cook. Also shared that the staff is very caring and so is the Director and nurse. they are hands-on and always available. We are looking forward to getting mom settled in her new apartment and having her close to us so we can see her more often. I think it will really be a good fit for our family.

My mom was only there 2 days, we all thought she could do assisted living but she had an incident and they decided that she needed skilled nursing. We liked the people and also the convinience, it seemed like there were nice activities and it would have been really great if she could have stayed and enjoyed them. They were really great about refunding us our money and they were extremely good to us, so much so that we wanted to put my mother in law in the Emeritus at Carmel.

They were really good, we were really bad with them. I can't say anything bad, we liked everyone there and they were really good to her. They got her to the hospital really quickly when she had her stroke but we wanted to have her somewhere closer. She did bingo, she loved bingo but she also did the exercise and any of the entertainment that was brought out, she was always there. They went to dinner and the food was good. We were having a problem with the billing system because they were billing us for her care which she wasn't getting because she wasn't there, but they did come through with reimbursing us, it was just a hassle.

The friendliness could go beyond a five, they're great so far. The price is a little steep for mothers budget but its comparable to other options out there. So far we haven't had any problems with the care they provide and I haven't looked too close at activities, mother doesn't participate in too much of it, she'll do the bingo but thats about it. They do have a good variety of activities and a board with everything listed on it. We looked up some other places before we went to orangeburg and they offered a room that opened up to the patio and it was really clean. Everyone went out of their way to clean and they were really helpful and friendly so we chose orangeburg and we're very happy with it.

They just hired a new activities director. The rooms are spacious and very nice. Mine was repainted and they allowed me to bring my own furnisher. The food is ok but it gets much better when I add hot sauce to it. I always carry my hot sauce with me to add flavor to the food. I really like the community and would recommend it to anyone.

It's great! All thumbs up!

This one looks much better than the first time we visited, which was a year or more ago. The cost is affordable for us and it looks like the right size place for Dad, with enough care plus mental stimulation for his state of mind. I like their comprehensive assessment approach. Also this is a convenient location for us. They have respite stays so my Dad can try it out for 7 days before moving in. This one is at the top of my list.

Met director. Very nice place sim to the size of her place already. Level 1 care, shared room 1850.00. Has opening.

The activity director gave us a tour. Very nice person. Place was small - only 40 residents plus a separate memory wing which had over 100 residents. Staff was extremely nice. Only had studio rooms which were really too small and very expensive - over $4000/mo.

The staff is very friendly, and they really seem to care about the residents. It doesn't seem to be just a job. I feel like my loved one is being well looked after. It's extremely convenient location-wise. I like the fact that it's small, and everyone gets to know each other easily. They keep the residents busy - they have something going on every day, all day. Any complaints I have are small/minor. The food is a little starchier than we would like, but pretty good. We've had some minor laundry issues. Atria Kingwood is great but not perfect (but then nobody is). Overall, I've been very pleased.