North Oak Senior Living, LLC

Tiny apartments. Assisted living where you pay the full amount even if you do not need all those services. Not really for an adult that is mainly independent.

Our family had an in person tour and we were very unimpressed - very very dirty

Our motivation for writing this review of the Cottages of Madison is to warn others — Don't go there. There were a number of problems. The patient was seen in the ER because of cognitive changes and was found to have bed sores and was found to be dehydrated. The patient reported to his family that the staff was mean to him. There are no call buttons . At our request to remedy this, we were told a baby monitor could be used but it was never set up. We were told that on two occasions in a row, on the same day that the patient was not given his medication. First we were told that the patient refused the meds. Upon further discussion, and a look at the records by the manager, she said he was too lethargic to take pills and that there was no order to crush meds. We later found there was an order. We eventually reached a point where we told the decision makers that the care was neglectful and abusive and that our family member had to be moved immediately.

Not for us. Too small and old facility.

I would not trust my parents or anybody else in this place they hire people that are not even qualified for the job they have no certification they don't even have C in a licenses they don't have a license to handled medications The people they're badly I don't think a place like this should continue to be in business when I hire on qualified people to do a job like this no certifications know nothing and you're going to try and teach them to do kidney dialysis come on that is wrong you don't do kidney dialysis when you do not have a certification for that I give this place a 10 times thumbs down