Morningstar Assisted Living LLC

Most everything with Plantation South Duluth has been really good. My mother does sometimes have a hard time understanding some of the care givers due to a language barrier. Other than that everything with them has been very good.

We toured here while we were looking. They were a nice place, and in a pretty good location. It wasn't quite as good a fit personality wise, not quite as bright and airy as the place we chose. There was nothing really wrong with it. We just liked another place a little better.

Things have gone well here so far. It's a very nice place, although it is also very expensive. We had a string of bad experience with a few other facilities before finding Baytree Lakeside, so it has been a big relief to find a nice place where the staff are friendly, professional, and take care of the residents.

Overall this community does a great job. It is always very clean and nice looking, and the staff are friendly and professional. The care provided is good, and they seem to have a good amount of activities to keep everyone active and entertained. And, the one that that really matters, is that my loved one seems happy here.

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I have a friend who has been at Country Gardens of Duluth since April of 2017. We have found this senior living facility one of the better places for our love one to live when they can no longer live in their home. The facility is very clean and the residents there seem happy. The staff is very welcoming and friendly to all who enter and ready to answer your questions. There are a lot of activities plus field trips around the area for the residents.

I vetoed Baytree Lakeside because it had only one room. After we looked at it we liked the grounds and location. The facility itself is beautiful. It was just too small for us. It was smaller there than the nursing home I moved out of and I could hardly stand that. It just wasn't for us.

We had our loved one here briefly for respite care. It wasn't a great match in terms of what they provided and what my loved one needed, but I appreciated the effort they put into making it work. It seemed like it would be a nice place for someone with less unique care needs.

Our Dad has been a resident for 18 months. The staff is professional, helpful and very courteous. They are most helpful with Dad when he is in need of additional therapy. I visit Dad almost daily, his room is bright and clean. He feels safe, secure and comfortable. We are happy with our decision to have him living at Plantation South Duluth.

Do your research! And look at reviews. I would recommend, only if they can talk and walk

The staff, including the administrator and the nursing coordinator, as well as the kitchen and activities team, were very good to us. In the end, it wasn't a good experience because my mom doesn’t speak English and the night shift was mediocre. Additionally, someone stole her Social Security card and license.

The management is not very welcoming of outside input and direction such as from hospice. They don't follow orders very well. The floor staff are nice but seem to have a hard time following directives for patient care such as masks during COVID outbreaks.

I feel like the people were nice. However, we had continous problems with meds and what they promised they could do (AND the reason we chose them) they couldn't deliver.

The staff tries hard but when my father was there (2022) the facility has trouble keeping the Director position filled. The assistant director was great but she wasn't always there. It was impossible for a family member to get a staff person on the phone any time of day. The cleanliness rated a "2" due to the constant smell from those that were incontinent and needed a higher level of care.

Food left in room 3 days while my loved one was in hospital. The staff didn't take my loved one to activities. The food portions too small and not good looking. They would not pick up my loved one from hospital after their stay.

In our family's experience with Country Gardens of Duluth, we have found that while the staff are courteous, they are also sometimes slow to respond to requests.

The food here was terrible and inadequate. My loved one lost weight when he really needed to gain it. I do think it is a good value for the money and all of the staff members were very friendly during our stay. The food just became too big of an issue for us.

Older facility that doesn't compare to the Country Gardens at Dunwoody facility. Across the street from the library so no need for in house library. Surprised that most residents rooms had their doors open during their dinner hour. Some of former residents had changed the closet to a kitchenette at their own expense in the smaller rooms. Some rooms did not have their own thermostat to control heat and air, which was dependent on which hallway the room was located. Staff seemed friendly enough.

The only issue is the menu, they were very deceiving in the brochure stating that they have certain items and they do not. Overall the care and cleanliness is very good and she is getting a good level of the care she needs.

Small environment but I felt the rooms were somewhat dated. Lisa was a gracious host.