MGM Healthcare

DO NOT SENT YOUR LOVE ONE TO THIS PLACE IT IS HORRIBLE. The staff at night do not want to be bothered you could wait all night for someone to come help you. My mom was put in time out in the middle of the night because she was ringing the call button and she was disturbing them. She was sick and needed help. The aid came in her room and yanked her out of bed and hurt her arm and put her in the dining room so she would not press the call button. Another time one of the staff took her call button away so she could not reach it and bothered them THEY ARE LAZY AND SHOULD NOT BE WORKING IN A CARE FACILTY. My mom could not breath the nurse said just put her to bed she will be fine. You know if she does not when her lips turn blue.REALLY . I did not listened to her. My mom died that night. PITIFUL

The Lodge: Rude, uncaring, understaffed and lazy!!! RNs & CNAs are extremely rude. Brought my Mother here for physical therapy after a pelvis fracture. The PT department is wonderful, very professional. The nursing is horrible. First night: Mom is extremely weak when admitted. CNA dragged her,, yes, dragged, to bathroom and left her there. When she finally returned she would NOT assist her with cleaning herself. Mom stood there shaking and trembling as she tried to clean herself. Finally got dragged back to bed- no walker- asked for another blanket, never returned with it. Spoke to assistant administrator next morning and let her know of the demoralizing treatment. Doubt that did any good. Never had the RN come in to discuss course of treatment as we were told upon admittance. In fact, RN didn't do initial assessment for 2 days!! And the call button.....might as well have been in another state....took over 2 hours to come to the room. Understaffed????? Ya think?!!!!! Food: Bring you to the table and you sit for over an hour before being served. Only to be told they are out of that entree. REALLY???!!!! DOCTORS: Where do they find these people?? My Mother was assigned a Dr. [removed]....what a joke. Called mom's doctor, explained problems, asked for help. Dr called, ordered a series of blood tests and the RN was extremely rude and argumentive!! What business is it of yours???? Do your job, any DOCTOR calling in orders deserves your respect. NEXT: DOCTOR, HERSELF, CALLS AND THE RN IS RUDE TO HER. DOCTOR ASKED TO SPEAK TO DIRECTOR OF NURSING ONLY TO GET A RECORDING BECAUSE THEY DIDNT KNOW WHERE SHE WAS, CALL WAS NEVER RETURNED!!!!! Administrator you really need to clean house! My Mother was only there for 10 days, I have 2 other sisters and one of us was always there. We made sure after that first night that they knew we were watching. I will NEVER return to this place!!! What happens to all the patients that don't have relatives watching??? All RNs and CNAs here need serious retraining or fired. This is NOT a caring, compassionate facilty. Their advertising is a completele lie. Do NOT bring your family members here unless you are ready to be there 24 hours a day to ensure their care.