MBK Senior Living

My daughter toured (3 daughters) toured this community. Also my brother, they also thought it was great and was as close to home as you could get. They also looked at others and not one could compare. I have met new friends that I haven't had a chance to meet before I came here. All I can say is, thank you and love my family.

My mom has vascular dementia, we were looking for a new Memory Care Community. I met with [name removed] in March 2020. She provided me with all the information on Hacienda Del Rey. She and the staff I met were very warm and friendly. As we toured Hacienda, we were greeted by so many friendly staff members who were very open and responsive to our questions. Unfortunately, due to COVID 19 we were forced to wait until late May to move mom. [name removed] and the management team had arranged to have the maintenance manager help with the move in. To our surprise when we arrived not only was the maintenance manager there the caregivers also quickly jumped in and began helping bring in boxes and furniture. The caregivers from Hacienda went out of their way to welcome mom to her new home. The thing I like most is the staff members and management really do care about the residents. We are very happy we found Hacienda Del Rey and would recommend them to others who need special care for their loved ones.

All of our daily needs have been so well taken care of that we have little to worry about getting done. It would be nice though to be able to go to activities such as bingo and cards for a diversion. You can only watch so much TV or read. We're well taken care of, and the staff is so nice!

Crystal Terrace has done the best by the residents during this pandemic.

This is a great community. Keep up the good work!

While "Star" ratings facilitate statistical processing, they cannot hope to characterize the fine-grain differences that discriminate among comparable contenders, and it is in the attention to and execution of resident service details that The Reserve at Thousand Oaks excels in each of the rated dimensions. Core services are impeccably rendered by friendly and helpful staff who are typically responsive above and beyond their assigned duties to residents' often extraordinary requests. The Reserve offers residents a multitude of regularly scheduled on-site activities covering a broad spectrum of interests ranging from intensely physical exercise sessions to mentally challenging games, from manual arts (such as building and painting and jewelry-making) to classical concerts and twice-a-day movies in a comfortable theater, from supporting intellectual participation activities (like a book club) to games of chance (e.g., nickel poker). In addition, off-site trips to events of special interest are offered periodically for selective participation by interested residents. Living quarters are kept meticulously clean by thorough routine once-a-week cleaning and in-between services if/as needed. Requests for maintenance are expeditiously and professionally handled. The one-word descriptor "Great' doesn't begin to adequately characterize the all-round excellence of services rendered to The Reserve's residents.

[name removed] has been at Hacienda for a little over 1 month. I call frequently to check on him. Each caregiver I've talked with gives a good report but, as importantly, they sound believable, happy and like they really know my Wally. It is the same environment of can do and happiness that I experienced during my tour and the reason I chose you Hacienda over other places I'd looked at. I couldn't be happier about my choice since it is one that had to be made. You guys are AWESOME!

My Mother has been living at the Commons for over 1 year and have seen it active with all the engaging activities and social event during the non pandemic times. My very active Mother, does not need assistance so I can't comment on that, however during the pandemic, I can say the staff have been very creative and have helped get my Mother thru the isolation. Staff is very responsive and have maintained their good humor and upbeat demeanor in spite of the situation.

I have been happy as a resident the last few years. The administration and leadership team has provided and maintained activities for our enjoyment and enrichment and always treat us with respect and consideration. The food is delicious and plentiful. We are allowed choices depending on our individual choices. The staff is efficient, friendly, and helpful. Crystal Terrace, not only is a pleasant and comfortable place for me to live; it is my home.

While "Star" ratings facilitate statistical processing, they cannot hope to characterize the fine-grain differences that discriminate among comparable contenders, and it is in the attention to and execution of resident service details that The Reserve at Thousand Oaks excels in each of the rated dimensions. Core services are impeccably rendered by friendly and helpful staff who are typically responsive above and beyond their assigned duties to often extraordinary requests from finicky residents. The Reserve offers residents a multitude of regularly scheduled on-site activities covering a broad spectrum of interests ranging from physical exercise sessions to mentally challenging games, from manual arts (such as building and painting and jewelry-making) to classical concerts and twice-a-day movies in a comfortable theater, from supporting intellectual participation activities (e.g., a book club) to a variety of popular games (such as bridge and nickel poker). In addition, off-site trips to events of special interest are offered periodically for selective participation by interested residents. Living quarters are kept meticulously clean by thorough routine once-a-week cleaning and in-between services if/as needed. Requests for maintenance are expeditiously and professionally handled. The one-word descriptor "Great" doesn't begin to adequately characterize the all-round excellence of services rendered to The Reserve's residents.

If you are looking to put your loved one in a care facility, please consider Chancellor Gardens! My mom has been there since March and has loved it! It has been a blessing for our family, especially during this hard and uncertain time! They have really taken the necessary precautions to protect my moms health and maintain her mental health!

I did many months of review and careful assessment before deciding on The Firs as a permanent home for my senior years. Many factors contributed to the final decision -- location, services, atmosphere, and price. Now that I've lived here for over two years, I can say unequivocally that I made the very best decision. It's not just the services, the facility, or even the other residents that make The Firs such a great place. It's the staff. From the director at the top to the young dining room servers, we have the best crew of caring, energetic, efficient and effective people that you could find anywhere. For example, one of our marketing managers, [name removed], is a Jill-of-all-trades who serves residents in a myriad of capacities. If something needs to be accomplished, she will get it done. Pleasant, effervescent, energetic, knowledgeable -- and willing to do whatever needs to be done to serve her "family" here at The Firs. Aging senior citizens need the assurance that someone really cares -- and we receive that here. One delightful characteristic of the work ethic here is the opportunities afforded our young people who begin by serving tables and are given a chance to cross-train and take advantage of upward mobility within the organization. It pays off in loyalty and astonishingly good service and care. I never want to move again -- this is home, this is family, this is contentment.

The staff are wonderful. They took very good care of mother in law who had severe Alzheimer's and dementia and it wasn't just the staff in house it was also the management. They availed of themselves to my wife and I at all times of day and night Even on their days off. They answered their cell phone when we called with challenges or issues. It was a great experience. If I ever needed assisted living or memory care, I would move there, that's how much I like the facility, the people, and the food was very good, too.

The team at Seven Lakes is caring and compassionate. It takes a special person to work in a community of dementia patients, and Seven Lakes is a chock-a-block full of such individuals. They emphasize the fact that their residents are adults who want to be treated as such and they allow the residents to choose for themselves as often as possible. This gives the residents maximum dignity while living a difficult diagnosis.

The workers and food are excellent. Everyone is PATIENT! We were kept safe during Covid.

The staff are very caring and patient both in the memory care and the assisted living. The rooms are set up for the residents skills and abilities. The activities are excellent. My mom and my uncle are both there now and are extremely happy. The food is good and before COVID, was served in restaurant style dining but now is delivered to the rooms. They community has managed to keep the residents safe, protected, and COVID free. I would recommend this community to other families.

The staff were amazing, from the administration to the maintenance staff. They were like our second family. We chose this community because you could age in place within your our apartment. When I walked in the staff were very friendly and helpful. It is a small community the staff knew our names and knew who we were here to visit. I would definitely recommend this community. The community was always clean and the food was good.

We love that the location is in such a quiet neighborhood. The living conditions are clean and spacious. We love that this facility provides multi-tiered support without having to change facilities as needs change.

We toured this facility and my mother made the decision to go there. I feel comfortable with my mother being there. She is a happy and so I am happy. The staff are outstanding. The care is from there heart. They are always smiling and you can feel it. I just think its wonderful and I can't say anything bad at the place. I looked at many facilities, but they were exactly what we wanted.

My wife has been at MPOG for over three (3) years now. During that time I have seen many staff changes but never a change in the care my wife receives. Prior to MPOG she was in memory care in Calif. and the care was marginal. About half the time when I visited her she was wet. At MPOG in 3 years she has never been wet. The staff in memory care is outstanding.I have had dinner with my wife a number of times and the food has always been good. Great dessert. The Site is well maintained and very clean. This is not an easy job but it's done well. I would like to thank the staff for an outstanding job. THANK YOU