Mansions Properties

Read responses to earlier reviews. Always apologize, but never take complaints or issues seriously. Never any improvement. They will YES you to death and promise to look into it- but never do or don't take any actions. Management and ownership of this facility should be ashamed of how they treat our elders. Respect must not be the "in thing". The Mansions has become fair to mediocre.

Went to look for my mother at this community. I was highly disappointed. The sales leader made me and my mother wait 45 minutes before she helped us. Then she was rude because my mother was upset. The community in a whole seemed like they only cared about making money not anything about my mom. DO NOT BOTHER WITH THIS PLACE!!!

I would like to give no stars Not an option. POOR FOOD SERVICE! On going Meal issues with the Food program. Menu not available: Chefs choice is the options....which means whatever is left over they need to prepare before it expires? Continuous problems with prepared food. Poor choice, below average options and no variety. Quality of food is the worst. Overcooked flash frozen vegetables you could eat thru a straw. Salads: if you like wilted below average lettuce. Health Department should inspect. No one is listening to the residents. Management turnover. The residents need some options offer dining dollars so they can order take out, reduce the rent, or hire a professional chef or dining service. Website states: "Three chef-prepared meals daily (two meals on Sundays – breakfast and buffet lunch) (View Sample Menu)" This is not true!

I lived in this community for 6 months and recently moved. The food was not that good and limited on menu. The activities were not geared toward all people. I was in a wheel chair and could not do the activities. The staff was not friendly. For what I paid as rent I expected to be treated a lot better than I was. I would not recommend this property to anyone. New and shinny is not always the best bet.