Lifespark Senior Living

There has been a turnover of almost all staff since my Dad started the end of December. I mentioned it would be good to have new staff's pictures on the wall. Everyone has been pretty friendly except the part time people I don't know at all and I'm there often. Dad complains about the food, but there is a new chef taking over soon. There are plenty of activities offered, but he has not joined often. I wish he was encouraged more.

My loved one was only here for a few months. I would have liked the administrators to check in with the resident a few times. Mom wasn't always able to communicate with care attendants very well. We would recommend Elk Ridge Alzheimer's Special Care Center and we would have Mom stay there again, if necessary.

My wife, being a former interior designer, was very concerned to find an apartment layout that she liked and a building with a warm welcoming decor. Gable Pines was a good fit. Her place has a nice north-facing outdoor balcony, where she can sit and enjoy the fresh air, and a den where she has room to work on projects that she loves. The hallways are wide with recessed doorways and tastefully colorful wall colors. There are also numerous paintings, flower arrangements, other decorative touches. It does not at all have the feeling of a nursing home, or even of most apartment buildings that I have been in. The thing that struck me most when first looking at my wife’s place, and the building in general, was how clean it was. There weren’t the usual sloppy caulking jobs, or windows that wouldn’t slide, etc. And when we have had issues, the maintenance people have addressed them promptly.

Staff is really hands on and gets to know the residents on a personal level, and always address concerns quickly when brought to their attention. The food has a lack of flavor, it is often over cooked or cold.

In general it seems like a relatively good place after improvements to the food service were made. I would recommend that anyone considering an AL facility would eat a couple meals there to see how the staff and food are, and how the residents interact with each other during meal since this is one of the most social times of each day.

What our family likes the most about Gable Pines is the staff and just how responsive they have been to our loved ones needs. We would recommend this community to other families who may need a place for their loved ones

This facility is an improvement over the previous facility. The staff was very helpful and accommodating under the circumstances.

We haven't been there since [date removed] since dad passed away. The biggest problem we had was things missing from dad's room. Still trying to get a quilt back. I understand the environment but at some point items should reappear like his glasses. My focus has not been on he facility as it has I have ben focused on finalizing his last paper work. If it wasn't for those things, it would have ben all 5 star. He lost his quilt, glasses, watch and a ring. These were items he wouldn't give up so we didn't take them away from him. We should have known better. They were all very very nice and helpful. Personal items. Locked up closet doors would help a lot. Dad also like to pack his things and a locked door would help with that and keep others out of the closet as well.

Staff are very friendly and genuinely care about the residents. Any questions or concerns were addressed promptly. Facility is clean. It’s been difficult for us to place mom in a memory care facility but we feel assured that she is safe and well cared for.

Overall great expperience.

The move in process was easy and staff was flexible!! The view is great!

My loved one was previously a resident at Round Lake Senior Living. Overall, the experience was very good at this facility.

The staff is really wonderful, especially the executive director and activity director. The facility needs some deep cleaning, especially the screens in the heating units and in the hallways. The windows are dirty! The floor in the dining room needs a thorough cleaning after each meal! Quite often it was sticky! In the summer the plants needed more consistent watering in their beautiful courtyards. It is such a gorgeous facility but it needs to be kept that way.

The overall experience has been positive. The cleanliness is neutral, there was a Covid breakout in the kitchen and we were not apprised. The staff members are friendly. When it comes to the meals and dining the food is very bland and institutional. The activities have been positive, the activities director [name removed] is very engaged.

Modern faculty with excellent sized rooms. Seems like staff to resident ratio could be higher. Communication with staff ok and some delay on their response to emails, ehich is less than 2 days on time sensitive questions and I've only had few requests for information.

What our family likes the most about the Urbana Place Senior Living community is all the new amenities they have to offer. Based on the experience we have had so far, we would recommend this community to others

After a few problems with services initially, things have gone very well since. It is a very nice place and my Mom is settling in very nicely. I would recommend to others.

I would recommend kettle Park… Beautiful place. Just have to keep on top of patients care. We feel [name removed] has not had her teeth brushed in a while… So makes us wonder about other stuff. Everyone seems to be very friendly.Looked very nice and clean! Seem like more activities for the patients and we didn't want her just sitting in a chair.

My loved one is currently a resident at Boulder Ponds Senior Living and has been for only a couple of months. The best part of Boulder Ponds so far is the atmosphere- it is friendly and inviting, the staff have been kind. However, I am still waiting for a care conference and in the beginning, we had a few hiccups. They've been short staffed, but I think they are working on it. I'm hoping in the next few months, I'll have a better understanding of how things work and then I could make a recommendation.

We picked this community, because of the best combination of location, specific floor plan, amenities, and availability.It has been good, but not excellent so far for my loved one. Services she has been scheduled for have been missed at times but the staff is working on this. Thankfully these "misses" have only been for minor things.