Lenity Management

It a nice community and they have their own room and privacy. The staff is very friendly and I would recommend this community to others when covid is under control.

My mother, age 100+, decided on her own to take the step of moving from independent living to a senior facility. She has resided at Siskiyou Springs for 3+ years and lives in a 1-bedroom apartment. She is well cared for, although she still lives pretty much independently not needing "assistance" of any type. Residents are well fed in a communal setting and have a variety of activities in which they can participate. The facility employees are friendly and truly care for their "charges." Outside entertainment is brought in which is a nice addition. Also, prior to COVID, residents could partake of weekly field trips to Wal Mart, Raley's, and outside restaurants. Hopefully these trips can resume in the near future. Mom feels secure and happy at Siskiyou Springs, which takes a burden of worry off of me, her daughter.

We moved my Mom in about 3 weeks ago. My main concern was her happiness being in a new environment. When we spoke to her the first time, she sounded very happy which calmed our concerns. The facility is very nice and all the staff are very attentive. We are, so far, very happy with our choice of Siskiyou Springs. It's good to know our Mom is safe, happy and cared for during this difficult time. We definitely would recommend Siskiyou Springs for elder memory care. Thank you.

My mother moved into Sequoia Springs two and a half years ago and has always felt at home. Every resident attendant has been wonderful to her and helpful. Some way past their expected duties! The med techs have been exceptional with caring for my mother during some of her more difficult times. They care so much. The serving staff is friendly, although sometimes short handed. The front desk personnel and director and assistant director are available and very kind to mom. Of course we miss getting together with everyone with this Covid mess going on but they try to assist in any way possible to see our loved ones. This group of people are the best right down to the maintenance man/ bus driver/ coffee server! Love him. It’s a wonderful place to spend your life. Very accommodating. Rooms are beautiful, nice views. So glad she is here.

With the time that my Father spent here, I was very pleased with his care. They have a good memory care unit, but they could have done just a little bit more as far as memory activities. Right before my Father moved in, his health declined very rapidly. I was expecting the facility to decline his stay but instead they accommodated him very well. They found him a hospital bed, moved him in, and kept him clean. They did the very best they could under the bad circumstances. He was never left unattended and they got him anything that he wanted. I would recommend this community.

I am out of state but every time I talk to my brother he is telling me how much he likes it there. He is able to interact with the other residents and do the activities which make me very happy. He says he is liking the food which is good. The staff has been wonderful they are kind and keep me informed as they have a concern.

Brookdale Clearlake is a beautiful well kept community. My mom is settling in quite nicely. This community was the best choice we had seen with the interaction between the staff and the residents. They are very attentive to the needs of my mom. My mom likes the food, not quite as good as the meals she was used to at home. Right now the activities are lacking because the activities director is out on sick leave. We would definitely recommend Brookdale Clearlake to others.

My father gets wonderful care here. He enjoys the activities and likes the food. Sure he would rather be home, but that isn't possible. There have been incidents, but it would be naive to think that this does not happen in every facility. We have had to take my father to the ER, Hospital and some rehab facilities during his stay. The best review I can give is that he always wants to go "home" to Quail Park as soon as possible.

My dad seems to be very happy and comfortable in his new living environment. This is truly an excellent facility with lots of great amenities available to all of the residents. He has a lot of privacy with his apartment, there is a personal bathroom for him as well as a television which he really likes. The only complaint he seems to have is they do not have very much variety with there food selection. My dad says they serve a lot of fish and he is not the biggest fan of that. Other than that its been a pleasant experience so far.

I thought the rooms were descent sized, I liked that only the roommate shares the bathroom. The staff was friendly. The outdoor space was great.

My mother mentions that the foods are very bland. It would be nice if there were more people that liked to interact with others. I have no complaints about the cleanliness, on everything they do, the housekeeping does a good job maintaining the rooms and the whole community. They do offer various activities for the residents to engage in. I feel she is safe here and i would recommend this place.

It is very clean at Brookdale Clearlake. The care that my mother get is great. The financial staff are just not with it. That has been a struggle for us. They need do be more organized. This is definitely one area that is in major need of improving. Aside from that the care is really wonderful. The staff are always very attentive. When we come in they are always giving us an update. They seem to know her living habits. The staff is just fabulous at this facility.

I came here because I needed to be closer to my son, and needed a good place for my husband. He is happier here than Merrell Gardens where we lived before. Just my personal preference, but I do wish they had more vegetables with their meals.

We're going to place my parents here. We were able to get a room on the ground floor. They have a nurse there 24 hours a day so they are equipped and prepared to take care of their medical needs on an ongoing basis.

Orchard Park best suits all of our needs.

I am extremely pleased with the outstanding turnaround that has happened at Ocean Park Memory Care. The staff are very engaged in making sure that our loved one receives the best quality care. It's a lively place! On our recent visits, the residents there have all been gathered around participating in life enrichment activities. I hear lots of laughter, and several people have expressed how much they enjoy living there (as much as a person could enjoy living in a "Memory Care")! I've also been seeing their new shuttle bus full of people back and forth up and down Hwy 101 at the beaches, and restaurants. We are so pleased with the positive changes that have taken place. Our Mom has been a resident at OP for several years. We have heard and read a lot of negative reviews, and I can promise you, especially from living in this area, the majority of the reviews, are posted from disgruntled previous employees that were mad when they cleaned house! When you walk in the door, you are greeted by warm friendly, smiling faces that are willing to go above and beyond to assist you. The management has done a complete turnaround (for the positive)! Keep up the great work! You guys are making a positive difference daily! Our hats off to you for doing what you do, and loving your residents as if they were you own family members!

The staff there is very friendly and definitely has taken a liking to my loved one, but they are so overworked that a lot of stuff is overlooked. At this point in time, they are very understaffed and mismanaged as far as I can tell .I would like to add if the staff does take good care of my loved one, but I also believe that that's because they know that I'm there a few times a week when it comes to keeping room clean laundry showers kept up it just seems like they come up short.

This community did okay but I felt like it was dirty. The care givers were also not as compassionate as I would have hoped. My mom was with the same set of sheets for around 20 days and they looked terrible. This community was more corporate and just did not have that home feeling. When my loved one moved in the smell of urine was just so strong. I also did not feel like they kept my loved one very clean, they did accommodate for certain things but there were certain things that just did not go well. The room was large and it also had a private bathroom and a nice view out of the window.

Under the current administration, I can't recommend this place. I've lived here 6 years, the last 2 years it's owned by a company called Mosaic and they've renamed it River Park. At first it was a good place to live, but some new administration a wrecked it. The staff are overworked and stressed out. Sometimes there's only one assistant working and we have over 50 rooms. I doubt it's even legal for them to operate with such a small staff. On River Park's website you'll read verbiage such as "We are a resident-centered community with staff dedicated to an incredible and loving experience for residents and families alike." I wish this was true. I can only hope that those responsible for the distinctly unloving atmosphere will be moving on soon. Personally, I can deal with these undesirables, but I would be heart-broken if I knew my mom or grandma had to endure them. This review was written in February 2022, I'll update it as needed, hopefully with .some good news.

Take an agreeable patients only to this community. They can not handle anyone that says no and does not want to be there. The staff are doing the best that they can with what they are given and have to work with.