Keystone Senior Management Services, Inc.

The staff has been very kind and very good to my family member, even through her having a hard time making the transition. Her living space is great. She has two rooms, and it's clean. I haven't tried the food, but she tells me she's not impressed with it at all, that it's cold.

food is good

My husband and I have lived here more than 5 years. We are very pleased with the "place" and the service here. The location within the city of CR is convenient. Our family is very pleased with our choice.

This was home when we first walked in the door. Our staff was caring and careful during Covid. We are family.

Keystone Place was the first place we visited and the last, could loved one loved everything they saw right away. She really loves the meals and dining service, she no longer has to order out out meals. The staff members here are just the sweetest ever and based on the experience we have had so far we would recommend them to other families.

We toured Seaside and found the community to be clean, well maintained and the staff is so caring. We had the opportunity to meet the management team and they answered all our questions. I would defiantly recommend this community!

We had a great first impression right away we just had that gut feeling that this was the right place for our loved one. The staff are incredibly friendly and the cleanliness of the community is excellent. There have been a couple bumps in the road when it comes to the meals and dining service - they recently brought on a new chef that is juggling a lot at the moment. However our loved one is very pleased with the meals, and we are just happy she is getting the nutritious meals and care.

The facility is beautiful and clean. The staff is kind, helpful and seemed very happy. Will consider this facility for sure.

Keystone Place was state-of-the-art. The rooms were gorgeous. The people and staff seemed very friendly. I liked that they had lots of little nooks and crannies for people to meet outside of their rooms. It was just too big of a place for my mother.

The community itself is very clean and the staff members are super friendly. When our loved one first moved into this community, she had so many problems. We had many trips back and forth from the hospital and the staff at Keystone continued to be supportive and patient. The meals times were obviously missed, but the chef in the kitchen always made separate meals for our loved one and delivered it to her room. No one every complained and we were not charge anything extra. They were more then willing to work with us and be accommodating. Also we love all the different resident ambassador's that come and take our loved one to different painting classes, exercise classes and outings. It is a great way for residents to get to no each other. The dining room also has no seating chart so that is another great way to get to know everybody.

When I toured the community I was blown away but how caring the staff is. Many stopped to say hello to me and chat with my mother. It’s impressive when you get to meet everyone from the executive Director to the housekeeping staff that will maintain the apartments, to the Chef!h

They were really amazing. They genuinely cared about the residents and knew the personalities and idiosyncrasies of each individual. They knew what was normal and what wasn't in handling someone with dementia, and they knew the right things to do. They recognized that my mom would benefit from hospice care that was not focused on end of life, and I didn't even know that existed. I appreciated that they advocated for her to receive that extra support that was so beneficial to her. The facility was super clean, and I liked the layout. It was one big wide hallway, with chairs and things in the center, so you could walk in circles like a track. And then there was a common gathering area right in the center. I loved how over-the-top kind the staff were, and not just the people directly in charge of my mom. Staff members who didn't even know me were as warm and friendly to me as the ones I saw routinely. Even the other residents were very friendly as well. Some of the staff would sing and dance as they worked. And they never got frustrated with the residents when accidents or outbursts happened, etc. They just took really good care of my mom. I was really happy to find that two of the CNAs working there were my former students, so it felt like I had extra guardian angels there with my mom. The food was very good, and my mom really liked it. They always decorated for the holidays and did a really great job. It was like being at someone's house. Christmas morning someone went around and put little ornaments on each resident's door, which was really sweet. They did special little activities for the different holidays. And they brought a therapy dog in once, which made my mom just light up. I felt it was such a good value for how nice it was and all of the care they provided.

The community was beautiful. [name removed] was very helpful and informative thanks a bunch!

They walked up through the entire process regarding the insurance and they were just so helpful and accommodating. They really have adequate state who are, and its a night and day experience compared to our loved ones previous community.

She absolutely loves it! It's very much run like a hotel. She's able to come and go. We go there for dinner or lunch quite often. They have a lot of activities that they all do. They drive them around town. She has made tons of friends and is a lot more active now than she was before moving in. At the moment, they have some staff turnover. But that may be because of Covid, and also it's still a newer facility. But the staff they do have is very friendly. And we're very pleased with it overall.

I was blown away but all the great programs they offer, that no other local communities have! Especially RUI University and FIT… highly recommend

Recently toured this and a few other places, but this by far seemed to be the cleanest and friendliest place we saw!

Everything on our tour at Keystone Place went fine. I thought [name removed] was amazing! We probably would have gone here, but bottom line, it really came down to location for us.

Such a beautiful place the decor, the love ,there care for the patients Seaside is definitely my Top recommended facility in fort myers for anyone looking for a Assisted living facility for a loved one. The Direct coordinator made the move in process Amazing with know hassle I love the reassurance she made me feel as though my mom is in great hands and my mom loves it there. She has made quite a bit of friends whom she says has help her feel like she's home. Beautiful job Seaside keep it up!!

I love Seaside and I highly recommend this facility to anyone in need of Elderly care assistance!! Beautiful place and staff is very nice