Keystone Senior Management Services, Inc.

Staff an the residents are all amazing. The food is great, but the meal times seem a little too close together. Activities are hard to rate as they had things shutdown for a couple of weeks due to Covid concerns. It is an expensive facility, but my mom loves it there! The staff is responsive. They also have resident ambassadors that meet the new residents and help get them involved with activities. It's been great for my mom. Everyone is so friendly. Handy man will come In and hang all the pictures for you. For attentive group.

We picked this community because of the closeness and cleanliness and friendly atmosphere. I would recommend to others.

Our loved one really enjoys the different activities Keystone Place at Forevergreen offers at for the residents especially bingo, scrabble, cards and the musical entertainment.

Very well managed, and staff that are happy to be there! Fantastic food. I've joined Dad on a few occasions. And a consistent and varied activity calendar.

My parents did not end up staying, but it was not the fault of the community. The people, both residents and staff, were absolutely lovely. Based on the experience we ere able to have, we would 100% recommend them to others.

A very warm home like place were everyone your name. Staff is fantastic, the meals are excellent.My loved one chose Keystone because he wanted to stay in the White Bear area.

Our mother has been a resident in the Keystone facility for a few years and she is happy and content. Enjoys her walks and talking with friends.

We toured Keystone Place at Wooster Heights during our search for an Assisted Living facility for our loved one. We loved this facility, it was outstanding! The rooms were beautiful. Our tour guide was very professional. However, it's pricey and was out of our price range.

My parents lived in the assisted living and memory care areas. The staff were kind, patient and loving. My family always rested well knowing our parents were in very capable hands. [name removed] the executive director has such a passion and love in his heart for his residents and staff.

Our loved one had a very roomy apartment and the social activities are great! Lots to do! When it comes to the activities they have different areas they residents can stay engaged in. For Staying Connected they have things like morning share, happy hour, restaurant outings, pet therapy and shake a memory. For Stay Inspired they have painting class, spiritual services, cooking demos, live music and nature photography. For Staying Fit, they have Tai Chi, walking club, fitness dice, chair yoga, and relaxing massages. For Staying Sharp there is UNO, blackjack and Mexican Train dominoes, bingo, news & views, documentaries and trivia pub.

This is the best place for my brother as it is more like a hotel suite with therapy.

The best. From the beginning they provide a class A experience. The staff are incredible who really care. And the facility is very, very nice. We picked this community, because, for one, they provided clear up front pricing. The only place that did that. No other facilities would tell me the exact price, Keystone was very transparent about this. I would recommend to others.

They are very sweet and helpful, and they love their jobs so it's pleasant to be around them. Keystone Place at TeraBella was honestly the nicest one we visited in the area, it was very clean and beautiful and unforgettable. I would definitely recommend TerraBella to others.

My mom feels extremely safe and has made many great friends. The location for her is perfect. Everything she needs is within a couple miles of each other. Publix, has, back, post office, etc: Her apartment is so cute and lots of room. She's really enjoying her life there.

They are the most caring people who provide care with a smile and lots of love. I cannot say enough about Keystone at Newbury Brook! When I went for the first time, for a tour, I immediately felt the upbeat feeling that is pervasive there. Every staff member was smiling and happy in his/her job AND unlike other places, they didn't try to "sell" me on the place. They just showed me around and what it had to offer, and each one I spoke to communicated such pride in what they were doing. The facility itself is wonderful, but it was the people who made me feel so welcome.

Our situation was a little different as my loved one needed more care & supervision than they had been receiving. First thing I noticed was how friendly & caring everyone at Keystone is - I think every staff member came in to introduce themselves to my loved one the first day my loved one arrived. My loved one is thriving after being very sick. We felt their chances were 50/50 at best but they have come back stronger. I will be forever grateful to the staff of Keystone Place at Forevergreen. My loved one enjoys the meals-there are a lot of variety and choices. They provided three meals a day, plus snacks for those who need them.

I toured this facility and it was good. Cleanliness and friendliness were good. Definitely a larger sized facility compared to others in the area.

We had a nice tour experience with Keystone Place at Terra Bella. The facility was just SO large. I would tell others touring any place to go back and talk to the residents who live there to get their honest feedback before making any decisions.

We have been very pleased with how things have been going at Keystone Place for my Dad. Honestly I would not change a thing. I have had lunch in the dining room with my Dad a few times and the food it really good. We even had Thanksgiving dinner with my Dad there and that was excellent. Everyone I have dealt with there has been helpful and compassionate. Memory Care is a hard transition and they have supported my Dad all the way! I am so glad we were able to place him at Keystone Place. I feel so much less worried about him because I know he is safe, well cared for and having some fun too! If they have an opening and your family can swing the cost, do it. I would highly recommend. It is cheerful, clean and inviting there

So happy with Keystone!! It is the best independent living, assisted living, and memory I have seen in the area. The facility is just beautiful, and there is so much to do. But it is the quality of the people who work there and take care of your loved one who make the difference. There is so much compassion from the staff. I am so thrilled both my parents are at Keystone.