Highmark Senior Living

The staff have bent over backwards to make sure we were happy. They answer all our questions. One of the nurses Dot is phenomenal. They are so caring and kind and make us feel like part of their family. The food is good and they offer lots of choices. They accommodate my mom's dietary needs. I would recommend this community with no hesitation.

This is a beautiful community and everything is working out very well for my father. This is the perfect place for him, we are very pleased with everything they have done for us. Everybody is very nice and friendly. They offer great care, so we know he is in good hands. The food is wonderful and he is trying some activities. He enjoys the bible study class and the exercise class. I know he is safe and they are taking good care of him. I would absolutely recommend it.

We're very pleased with how things turned out at Edencrest at Riverwoods! It's a very nice looking place, and the people we worked with were a huge help throughout the whole process!

The people here are so happy. We would have moved here, except they were opening another location closer to me, so we were able to move to the new one. Which is pretty much identical, and so wonderful!

Mom was reluctant to move, but she loves it. It's new, and the residents that have moved in have become a really close-knit group. She loves the food, she loves everything! Pat and Dot have been really good. Everyone from the manager to the janitor have been just fantastic. The only complaint is that the coat closet, when you first walk into the room, doesn't have a door.

This was the best solution to meet our needs. Food is excellent. They offer exercise, bingo, and group activities but could use a little more variety of activities that is why I rate it 4 1/2 stars. It is very clean, Friendly, A Great Value, and offer Great care Services. My overall rating of this place is 5 stars. I am very pleased with this facility and so Is my loved one. I would recommend this place if your searching for a great assisted living home.

Edencrest was also very nice and we were also very impressed with this community. Theresa was our tour guide and very helpful. was a very pretty place.

Thank you for a great tour! We felt very welcomed! The life enrichment director, went out of her way to make mom feel so special. What a great group of caring people we hope this all works out so that mom will call Edencrest home soon!

From our initial visit, assessment, and move-in, we have been impressed. Staff, building, food, activities have all been favorable. My mother has tried not to be happy there, but she enjoys the food, flexible mealtimes, says the staff is friendly and respectful and facilities are well maintained and clean. She is still avoiding activities,but they have a wide variety to participate in, they ask but do not push. She particularly enjoys it when staff has their children visit. Would highly recommend based on experience at this time.

Mom is a new resident at Edencrest and the community is still very new and working out all the bugs. I really feel like we've made a great decision for Mom and I feel that she is in great hands, although they can use a bit more staff at night. Not sure how quick the response level would be if something were to happen in the night hours with the lack of staff during those hours. There are plenty of activities to keep the residents busy and although Mom probably doesn't remember what she ate from one day to the other I think she likes the food. One of my sibling ate there and I heard no complaints. Edencrest is a very great place for Seniors and I'm sure that with time it will only get better.

I really liked this community as it was pretty new and nice looking. It is an assisted living and I do not think my mom was ready for assisted living which is why we did not choose this community. When I toured, the staff was very friendly and helpful. If mom was going into assisted living, we would have chosen this place.

So far so good. Dad seems safe and happy. It's a small, kind community. The rooms are decent, bedroom has a queen bed comfortably and the living room has a couch and chair. Activities tend to be mostly cards and other games, and occasional performances especially around the holidays.

we had to change her level of care to the memory care unit after 2 weeks and I wish we would have been told that from the beginning. more frequent laundry needed and entire place needs a refresh. very friendly. had a fall within a month. my mom didn't participate in any while in the assisted living area and just watches TV in memory care.

there are many activities offered, my dad has not taken part in them. The key fobs they use are hard for my dad, he is used to a regular key and lock. He struggles even after 6 weeks or more of being there. We chose Edencrest for Location - close to my brother and me. Cost- they ran a special price for the first 12 months.

Very nice facility. The staff is extremely helpful and always looking for ways they can help residents. Facility is always clean. Elegantly decorated common areas for season or holiday. Menu could be more varied. Staff is very accommodating if resident wants special food while ill.

I was pleasantly surprised with the look and feel of the facility at Edencrest at Timberline. Friendly people, good food (sometimes cold, though) and good activities. There were some resource constraints, but management was working on handling the issues. I felt at home from day one of my stay.

There has been a lot of turnover so I think they are working on it. But staff do not say hi to visitors and no one knows their names. The kitchen staff has been new a few times. It appears they do not plan menus taking the residence age and abilities to eat what they cook. Most things are fried and coated. I have personally eaten there and it was overcooked and cold. They have removed the salad bar so no other choice. I feel they at least need to always have fresh fruits available and yogurts. Casseroles and foods that are more easily digested.

Friendliness of staff. 4 Nurses don't have time for residents or resident's family. Neither does executive director. They don't return phone calls. Meals and dining - Breakfast the best. Lunch and Dinner repetitive. Activities - Repetitive. For my Mom, the activities are too simple. Bingo all the time, crafts a kindergartner can do.

Included in the price is transportation to social or medical events. They attempt to get input for social events and the menu from residents. The staff regardless of position chip in where needed to meet the needs of residents. The assistance given those in assisted living is defined in an assessment that can be modified as needs change as soon as 30 days. Staff are friendly and respectful.

The staff was very friendly and welcoming. I would recommend Edencrest at Beaverdale. Everyone was very nice.