Grace Management, Inc

The staff is very friendly and welcoming. The building is beautiful and very clean. Lots of activities and yes, we would recommend Heritage Oaks to other families based on the experience so far. Valerie the manager is a gem. She personally visited my Mom today. My mom hasn't sounded this optimistic and like herself since before her fall on[date removed]. I really appreciate it.

The only complaint she had was sharing a bathroom and it didn't get cleaned very often. Also, they would only help bathe twice a week and my mom has always bathed daily. Staff was great, food good most of the time but they were very accommodating about getting you something else if you didn't like what they were serving.

I'm so pleased with Heritage Oaks and the community it represents. I'll senior friend is so much happier, comfortable and well fed at Heritage Oaks. Our senior friend is so proud of his new home.

I would recommend.

It is very hard to get attention from the servers in the dining room. Not enough variety in the menus.

Palm Bay Memory Care is a wonderful place for my wife. Th place is very clean, and the staff is wonderful. I want to thank A Place For Mom for working with me and finding this place. I couldn't have done it without your help and support.

They were very nice accommodating and very helpful. This was an awesome experience and I have experience with two other homes with other in-laws and parents. Heather was amazing and Diana was a huge help with phone set up. She sat with dad during communion which really put him at ease. The dining staff were really sweet and dealt with my dad and his 'special requests' which isn't always easy. Can't say enough about the homey feeling there.

The sales manager went out of her way and was very patient during the registration process. She showed us the room and "held" it for us until we're able to get the funds needed. Also, the staff helped acclimate my aunt to her new surroundings and got her involved in activities right away. My aunt loves Northgate Park! I wish she could have done this years ago. Also, Northgate Park is more reasonable that other senior communities in the Cincinnati area.

[name removed]and [name removed] during the deposit and apartment selection handled all phases in a professional, friendly and informative manner. Documents were submitted in a timely manner. Orientation and ambassador meetings help my mother-in-law in her tradition. She is very happy and making new friends daily.

Patient care is excellent. The staff and on-site management are very personal and caring for the residents and family members. There are many types of activities and entertainment offered to the residents. Facility is well maintained and quick to respond to requests.

Amazing staff, and beautiful views. Large studio room with washer and dryer in the room. I think there are 2 different restaurants to dine at and they have a pool , golf simulator, and a putting green that wraps around the entire community! Lots of activities, and a great movie theater

Safe, and lots of activities. Caring attitudes. Love Sedgwick Plaza. I would recommend to others.

The facility was always clean, employees always accommodating. My father was very happy there. They kept him clean, administered his needed medications on time. I highly recommend Heritage Oaks I already have recommended it to several people.

A Place for Mom turned us on to Camellia (thank you [name removed]!) And we fell in love with the place the minute we walked in. [name removed] immediately became the angel on my shoulder through a long, arduous process and I couldn't have done it without her. The community is bright, cheerful, buzzing with activity and full of life! Today my mother became a resident. I look forward to meeting/working with the rest of the staff. I know they will be just as amazing. Thank you Camellia and A Place For Mom!

A few things that stood out most to me - the incredible staff, beautiful facilities. There are fun things to do and they have good food.

I feel very fortunate to have gotten into The Highlands without having to wait for years. The staff have been so helpful in getting us settled. As a same sex couple, the acceptance and genuine friendliness of both neighbors and staff has been incredible!

I would rate all of those things very high. The staff was first rate and very caring. Activities were mostly good. Mom was in memory care so did not participate in as much as others. The staff was not always available to take her to the concert, etc that were held in the main dining room. They tried to have smaller activities for the memory care people, but it was harder to get them to participate. The place was clean and friendly. I didn't see enough of the food to comment on it. They were low on census, so we got a great rate and we're very happy with the services.

Depends what each person needs for their own wellbeing, how they feel about themselves when they are being lead around and decide to theirs own comfort. It is a pleasure to work alongside my honest opinion. This is how I was brought up to beloved late father and mother and my culture. It is easier to listen and understand which to confirm what was said and respond with respect. Thank you

It is absolutely wonderful. We love the staff, she has had the absolute best experience. I would absolutely recommend it. Having a NP that comes to the facility, on-site PT, a pharmacy that packages medications by dose(delivers and manages the changes with no effort required from family), weekly group trips, and daily activities, they have surpassed all of my expectations. They check in with her constantly especially when she feels off or when she's had a trying day(death of family member). The residents are friendly and welcoming, she's made so many wonderful friends.

We are very happy with my Mom's care at Vintage Park. I would give everything a 5. I just received immediate help for my Mom from the staff at Vintage Park when I called them. They are so supportive of her needs! They helped her with her anxiety when she first moved there a year ago. The medical staff are easy to talk to and help with any challenges. The apartments within the building are great because you can take your own furniture that you are most comfortable in. The activities are really good from what I have observed. We are at the hospital with my Mom. She had to have emergency surgery overnight. The Vintage Park staff took care of everything in transferring her to the hospital while we were traveling to get there.