Goodworks Unlimited, LLC

My mom was at North Park Village and my family couldn't have asked for a more compassionate, caring atmosphere when she needed to go to assisted living. Mitzi [last name removed], the administrator there, went above and beyond what you would expect a person in her position to do. She and all the staff immediately made my mom feel welcomed and relieved so much of her anxiety. Since I ate with mom several times, I can say the food was always nutritious, hot and good ! And unlike so many places, when you walk in North Park Village, it just looks and feels friendly. I always had a warm feeling when I left mom, knowing she was well taken care of.

My mother has been at Carrick Glen for almost 3 years. My father died shortly after they moved in and this facility has been a blessing for my family. The ratio of staff to rooms is excellent and I feel confident that someone is always watching out for my mother and will call me or my brother immediately if something isn't right. They are very good at noticing even slight changes in behavior and investigating to see if she has developed a problem. The staff is always open to phone calls and questions from family. I don't think my mother could be in a better place.

It's a much smaller place and it was lovely. The administration was great, if we had to move her this is where we would definitely look. We haven't presonally had anyone living there but just from seeing it and talking to them we thought it would be a wonderful palce for her and an alternative to a nursing home (I think that's their marketing slogan) because her mind is still great, she is still very sharp and it would crush her to put her in your typical nursing situation and that's what we've been in search of.

This community is doing good for my mom. She wasn't able to walk when she came here now she is more alert and getting around and walking again. She is making friends in here. I'm thinking about letting her come back home even. The food is OK they don't load it up on salt. They try to engage her to the activities. It is clean and the grounds are kept up nice. I would recommend this community.

My mother, and I am satisfied with the care my father is being provided with with his move to this community. He is doing better, and we know he is in good hands. My mother tells me they do a good job caring him, and his needs. They do a good job with the cleanliness around the community. I will say this an organized, and orderly community. We haven't had any issues with this community, and we would recommend it.

This complex is very nice and has beautiful independent living apartments.

Such a wonderful, warm hearted group of people! The facility is clean, well cared for, and modernized. Very nice!

I think that this community is very nice. I love the staff they are very friendly. I loved this place right off the bat. The community was real clean. Also they always have a nurse on staff which makes me feel like mom is safe.

I was happy with the community. The food that they provided on the tour was really good. The staff was nice and answered our questions. Activities are offered for participation for the residence. I would recommend this community.

It has been a decent experience for my mother here at this community. There are some improvement that they need to make before I would recommend them. The community looks nice, they do a very good job with the cleanliness. The care staff is good, but the service staff in the kitchen needs better organization. The food is decent, the meals are hit and miss. There are nice activities offered for the residents. Overall this community is a work in progress.

This is a small close knit community. Everyone here is just so nice and they treat you like family. It is warm and inviting when you walk in and it feels like home. They genuinely care about the residents at Cedar Hills and that is what really matters.

I loved the set up. All facilities should be set up this way but the ratio of aides to residents didn't give me the secure feeling I needed for mom.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

I'm real satisfied with it. They have really treated my mother well. She has enjoyed the food. I can't think of anything that needs to be improved. They are up and down the halls checking on people all the time. That really means a lot to me.

My mother spent the last 4 years of her life at Southerland Place, following a move to Nashville when she was 100 years old. She was physically already quite debilitated, wheelchair bound, and needing assistance with everything except feeding herself. In spite of that, she was made to feel a part of the community, lauded for her spunk and longevity, treated with respect, and became a part of the Southerland "family" which all of us family members have experienced with each other and our loved ones. The staff were always caring and upbeat, bringing a sense of joy with their caring. She had a lovely large room which we decorated with all her needlework, her quilts, photos, and adequate furnishings to provide familiarity and comfort. She passed away at 104+ years, with a gentle winding down only in the last two weeks of her life. Within a few months, it was necessary for my husband to move into my mother's old room due to his worsening dementia and inability to walk. Since he has been there, he has received adequate care, with the same degree of friendliness and love for him expressed by the staff, as they had for my mother. It is very difficult to care for dementia patients, and I have seen the gamut of severity there from mild disorientation problems to total incapacity, yet they handle all with care and respect. We started out at another facility for my mother when we arrived in Nashville, but rapidly found that their primary interest was money, so we looked far and wide and found Southerland Place, which felt the most like "home."

Abby, the director is fantastic, has a nursing background, and is very helpful. The staff really seems to care for all the residents. The services Southerland Place can provide for long term care is important to my family.

One thing that could be better is that the nurses could be a little more proactive instead of reactive in dealing with issues that come up, from a medical perspective. The staff is very kind and caring. It's a comfortable place, very home-like.

Very nice facility. Friendly staff.

We toured this community when we were looking into care options for our loved one. It seemed like a nice place, overall. It was a nice clean community, and the staff all seemed friendly!

Wonderful facility! I fully trust the staff of Southerland Place to take great care of my mom