Frontida Management Group

Our Dad was well taken care of. Spent his last days as happily as possible. Recommend TR and should go on a tour to see for yourself. The memory program here was worth the money.

My mom has been here a couple months and so far we are happy with this home. I saw in the reviews complaints of no one being ar pi under but that hasn't happened when we visit. There has always been an attendant at the front door ..I have a keyfob so I don't need to be buzzed in but there has always been someone there. The door is secure so we don't have to worry about my mom getting out and getting lost. There have also been several workers around cleaning, serving food or putting together lo guzzles with residents. The rooms here are very small but my mom doesn't hang out in her room she likes to be out in the main area with the other residents. Yes it looks like they could vacuum alityle more in the dining area but other than that it seems clean enough to me. Will post again in another few .months but as of now we are happy with this residence and feel confident my mom is being cared for.

My mom has been here almost a month and so far we have been very happy with the service and facility. I drop in twice a week and everyone is always polite and gives me a little update on my mom. . The administrator also sends me email updates occasionally. I was there today and there was a girl at the door, someone at each end and someone in the living room so we have never experienced a lack of staff . So far so good for us. My mom has been in a few other places and this one seems safe and clean to me. Her room and bathroom are always clean and my mom is well groomed and dressed ( She can't dress or groom herself so they have to do it for her daily) If they were having staffing issues it seems they have fixed them . So far I would recommend tender reflections in germantown.

I saw the reviews after I moved my dad here and was worried I made a mistake. But when i have gone to visit there is someone a the desk who checks me in and also attendants on the floor . So i haven't seen anything negative. My dad seems very happy . He mostly sits and watches TV in the big livingroom with the other people but that is what he did at home too . Everyone from [name removed] to the other workers havealways been pleasant . So far we are happy with the facility. It is very pretty. Very reasonably priced and has been clean everytime I visit.

This community is very pretty and inviting, it is open and bright there are a lot of different amenities offered to the residents that my mom would enjoy. Since her move here her level of care has changed due to a stroke but the staff and the management have worked with us in her care needs plus she does have Hospice working with her and the staff now. I do feel that this community is a good fit for my mom and they are actively working to meet her needs.

I have no complaints about how things went for my tour of this community for my loved one. The staff where on time to our appointment and made sure to accommodate our needs to the best of there ability during our visit They had lots of great information to share and answered any questions we had for them in detail. It was just not the right location in the end decision.

I'am satisfied with my fathers move to this community, it is a really nice facility. They have an excellent staff here, and I know he is receiving good care. They have been attentive, and helpful. They do a good job with the cleanliness. When I visit his room, and the community are well maintained. Everything is working out well, and I would recommend this community.

This was a nice your. A new community. the staff gave us a nice tour. The menu was appealing and the community was clean inside and out. They had a lot of activities that are offered. It has a good feeling at this community and we recommend that other families tour the community for the care of this community

Nice and bright. Good resident-staff ratio. From now till end of life residency sounds gloomy but is at the same time good to know.

My mother is doing very good at Grand Horizons Kimberly, it is great. It has turned out to be a real good place for her. I can't say for everyone, it depends on their needs, but it is good for my mother.

We visited this site. Very impressive. New, well laid out with larg rooms and daily scheduled activities. Here to, the adminstrator was very helpful. she was well prepared and answered all questions we gave her. The 3 of us agreed, this was one we would consider.

The staff are great! They all care for my mother in such a way that she feels safe. They encourage her to be as independent as possible while remaining her stalwart supporters should she become confused and forgetful. She is valued for who she is now and she is free from the burden of not living up to what she used to be able to do. She has her own room and bathroom, which we could furnish and decorate according to her preferred tastes. The facility is designed with the residents’ comfort in mind. The staff pays attention to my mother needs to such a degree that they know which recliners fit a small person like her best. Common areas and bedrooms all have large windows. There are plenty of comfortable seating arrangements including a large outdoor patio. There are activities offered throughout the week, including visits from area musicians. I rated the facilities level of cleanliness as good, because I see the effort the staff puts into keeping my mother’s room clean. She, too, is alway clean and in fresh clothing. However, I think the facility would benefit from investing in industrial-sized washers and dryers so that residents hampers don’t remain in their bathrooms for too long. I rated the activities as good, but not great, because the volume of the music during performances and as background for activities can sometimes be distressingly loud. It’s the level where your ears ring and you can’t hear the person next to you speak. Fortunately, the common areas are usually not that noisy. We are very satisfied with the care my mother receives.

i have had my mom here for a couple of months and our experience has been only positive so far. the day we moved in all of the staff and aids came to greet us and meet her and ask questions about what she likes and needs. I visit a few times a week and there are always nurse and staff on the floor and active with the other residents. Her room and bathroom are always clean and she is always well groomed with clean clothes( she cant groom herself) I have a keyfob to get in but if I forgot it- there has always been someone working at the door except one time. whenever I show up my mom is either sitting in the main living room with everyone else of doing a puzzle, and she is very happy and we feel confident she is being cared for. I toured many facilities before choosing this one. I also just randomly stopped by multiple facilities several times to look around and see for myself vs being on a guided tour. and I always felt that the residents looked well cared for which helped me make my decision. when I have emailed the administrators or head nurse they reply right away or when I call they are immediately available which is important to me. they also called my mom moms first night there to let me know how she was doing and then a couple weeks later emailed me an update.

I am writing this for my husband. We have not seen any activities so far. He is not happy with the food for supper. Also he waits a long time after he pushes his buzzer. They seem to be short staffed. The staff that is there is very friendly and helpful. Many things are a la carte which for the price of staying there should be included. We would prefer a place where the dementia patients are separate.

We have had issues but they have been addressed. The staff has been ok but weekend staff has forgotten about her. There have been issues with staff forgetting to change mom or take to dinner. Issue was addressed. Our loved one has complained about food amounts and quality. The staff do keep her busy and the cost has been the most appreciated

The caregivers are very nice and helpful. The place could use housekkeping services. The rooms are not cleaned very often. Eveining meals could be better. Overall, it is a nice facility.

I took care of my wife for 10 years. I don't think I could ever find a place that would totally satisfy me. I don't know if that's possible. The staff at Frontida is very good very friendly always happy the one place I wish they could improve as I wish they could spend more time one on one with my wife, which I know probably isn't possible because they have several people there so I don't know if anybody would ever find a place that totally satisfies you.

This facility is questionable. The turnover in help is the biggest problem. On a daily basis, cell phones are in constant use by employees rather than trying to engage residents in some type of stimulation. Activity calendar there pretty much for show. Residents are set in front of television for hours with zero interaction. Some will join in if an activity is planned, however, if only one or two seem interested, the activity does not happen. Tremendous amount of responsibility is expected of employees due to budget cuts. They are responsible for cleaning, cooking, care giving, recreation, and the general housekeeping of the facility. I must say the girls who administer care, are very patient and sweet, however, It does not go unnoticed how frustrated they get when so much has to be done with 2-3 employees per shift. It is sad when the physician that the facility offers, comments on Staffing problems.

When we toured this community I felt that it was too small for what would have been needed especially for my dad. However, I did not like the setup as to how the residents lived it was like college dorm style living more than one resident would share a bathroom and living space. The community was geared more towards residents with dementia and Alzheimers and not assisted living and that is what we needed for my dad. It's a relativity new community so everything appeared clean and nice.

I was impressed with the initial tour. cleanliness was superb! Not sure about food or staff. Only inquired. But not fond of the bait n switch technique. Make sure you’re aware of any hidden costs. My loved one was quoted one price but was raised to another tier without even seeing my loved one walk. I don’t know what the criteria was to be placed on specific tiers and was never told why. I feel like someone in sales makes the tier determination to get more money. Shady tactics in my opinion.