Five Star Senior Living

For the amount of money it costs to live here, I think it's a good value. It's quiet here. Nothing is forced upon you, but there are things to do and ways to be involved if you choose to. And it's not so regimented that you have to be anyplace at a certain time to do anything. At mealtimes, they provide a menu with choices where you pick what you want. As for the facility itself, everything has been just fine.

During the tour ask to speak to Jordan, and they will work with you on getting your loved one into the community. My loved one enjoys the Ruben sandwiches. The interaction during the meals is a big plus for my loved one. The staff make sure to check on my loved one and other residents during the day. Pets are allowed and the staff will try and assist with walking of the animals.

Our families experience so far with Five Star Residences has been amazing, and we would absolutely highly recommend them to other families.

It's a difficult decision to make, but my loved one is doing so well there. They're wonderful. Every time I talk to her she tells me how much she loves it there. Her room always looks sparkling. The people are all so nice. She has changed so much since she's been there, and I know it's due to the excellent care they've been giving to her. They've been feeding her and looking after her, and it's like she's a different person she's doing so much better. The staff are available and happy to help whenever she needs it. She tells me she likes the food, everything she's had there. They have plenty of activities, so much so that I make sure I check the calendar so I don't interrupt her schedule!

Overall this is a good community for your loved ones. I would recommend this community to others for independent living based on my experience.

The Terrace at Grove Park has been absolutely positively wonderful to our family. In my opinion it is luxury living and it is the best. We have been able to eat with our parents and we have never been disappointed in the food. They have plenty of activities provided for the residents. I would recommend them to others who are looking.

Our family was supposed to have an in person tour, but the day before our tour they had a resident test positive so we had a virtual tour. Just based off the virtual tour, this was our top choice. The lady who took us around did an incredible job, it lasted just under 2 hours. We were able to see a lot of the community and some of the residents. The virtual tour left a great first impression on us, but we decided to go with another community only because they offered a pretty nice incentive that we could not turn down.

I want people to know how a very heard decision was made so much easier for me by [name removed] at Heartfield's. My mom was totally against going into an assisted living facility even after having a major surgery and not being able to function without 24-hour help. I looked at several facilities and asked on social media for recommendations, however, I felt most confident about Heartfield's. Words don't express how happy I am with the care my mom has had at Heartfield's. I am so thankful to [name removed] and Heartfield!

My mom and i visited the Forum last month to see floor plans and attend "Happy Hour". My dad and she might be needing to move from their big spread in the country, and they were not too enthusiastic. Well, after our visit, Mom and i were amazed at the warmth, fun and enthusiasm showed to both of us. [Name remove] showed us about 5 spacious floorplans for the independent living, so the whole experience was fantastic. Hanging with [name remove] the social director and [name removed] the physical therapist made me feel comfortable that my folks will be professionally cared for when the time to move comes. Give yourself an eye opening experience and sign up for a visit.

The activities are starting to open back up, so what they have right now has been really enjoyable. I do believe they are doing the best that they can given the circumstances.

We had already seen this facility when we were looking for my mom. [name removed] who we worked with was very helpful and kept in touch with me. She was great with her follow up and really went above and beyond.

This was a nice community. The community had too much to offer for our loved one.

I heard back immediately from the representative and have already received information and scheduled an in person visit.

We toured Summit Place and it was a great tour and a nice facility, actually similar to the one we went with. I thought that for the price they were asking they would not be able to provide the level of care that we were wanting and the location was further.

We toured The Forum and it was a great tour. We really liked this facility, it was a beautiful place.

I find that the people are very friendly and very helpful. The staff has been very accommodating with any questions I have. They take care of all my maintenance requests promptly. The dining staff is very accommodating as well. I eat lunch and dinner here. The staff and residents are very helpful and accommodating!

From parts of the community we have seen, it is very clean and the staff members are just wonderful. From the feedback we have received from our loved one she seems to really enjoy the meals and dining service. Also they have plenty of activities going on, our loved one is kept so busy every day. She is very happy there,

My impressions of Tiffany Court were positive. The people who led the virtual tour were very friendly, nice people, and they did a good job within the virtual context of showing the place and explaining everything. They were thorough and really seemed to be making a strong effort to make it a pleasant experience for me. There are limits on how much I can tell from a virtual tour, but from what I could see, I thought it looked pleasant and home-like. It seemed like a nice, clean, friendly, pretty establishment, the kind of place you would enjoy living at if you needed that type of care.

We came here based on a referral from our friend who is a massage therapist. She had been working on a resident in the community and overheard a staff member talking in such a gentle voice to a resident with dementia. That staff member had no idea our friend was even there, so she was that gentle and kind to the residents even when nobody was looking. Our loved one seems to be very happy here. I like that it's spotless. I couldn't even find dust in the corners, so I was impressed. Outside, the garden area always looks so nice and neat, and the windows look clean. The hallways, the elevator - everything looks so nice. Everybody I've talked to has been very nice and sweet to work with. Even the residents have been nice and helpful. The care has been great so far from what I've seen. The staff will work with our loved one, even when she's cranky and doesn't want to be worked with. I haven't tried the food, but I saw her lunch one day. It was a fried chicken sandwich that looked pretty good, and some sweet potato fries, and she was really happy with that. She says the chef is unbelievable. Sometimes she complains though that there are a few things she can't eat. One strange thing is she swears up and down they never gave her keys to her room. So she's been reluctant to leave her room without being able to lock it up. But she does have dementia, so it's possible she might have forgotten. I just need to ask the staff about it. I know she's been excited to get her hair done with the beautician who's there on-site one day a week. She hasn't really participated in the activities yet, but there's a nice garden area where I've seen a group of ladies talking and enjoying themselves. They have art classes and I'm sure plenty of other things.

We chose The Wellstead because when I started looking around I liked the location of the facility and it came recommended to us. The tour was really nice and the people were all great and very helpful. We have a private room and it is larger than the other 2 places that she has been. The common areas are really neat, they do things like ice cream socials every afternoon, they have a shop, music, etc. I would recommend to others looking.