Five Star Senior Living

We picked this community becasue of the value for the dollar, proximity, and friendliness of the staff. My loved one is getting good care, eating well, and interating with other residents.

We are very happy here. We picked this community, because of the friendliness, and it's the most open. The entertainment is wonderful. They are very good to the people.

This is a very caring community The staff know all the residents by name and visitors who are visiting family members. They truly seem to care about the residents. There are three meals a day served to the residents and they have choices to choose from. Ice cream socials, exercise group, singing, entertainment, religious services, and more are some of the activities available for the residents to engage with.

This has been an excellent choice for my 89 year old mom. She has friends and lots of activities. The staff are caring and although it is not perfect, overall the experience has been very good. My mom is walking the halls with her rollator each day, taking exercise classes, playing lots of games, sitting on the porch with her friends and enjoying each day. Her apartment is very cute. The staff has always been responsive with any work orders or issues that arise and they provide excellent care for all the residents.

The Gardens is wonderful! The staff is very good with the residents. They do a lot for them and make sure they're clean and well cared for. They have a lot of nice activities. Lots of game times. Twice a week they go on excursions. They always have entertainment (musicians, etc.) at least three times a week. They allow small cats and dogs. The other residents are all nice. It has been a very nice experience. I don't have a single bad thing to say about it. My mom, who I thought would have trouble setting in, has adapted very well and very quickly!

This was a nice community. This community was a little further family than we wanted.

Outstanding staff, positive atmosphere.

Everyone is great to work with the food is great.

Staff is very friendly and helpful.

Very nice place. I looked at 6 facilities and this was my first choice. It just didn't work out with moving my dad from another state.

My loved one's care is being met and we are pleased that the medical needs are consistent for my loved one. The staff are wonderful to work with. There is bingo almost everyday for the residents, along with other activities for them to participate in. The meals are served three times a day to the residents, and they are able to meet dietary restrictions when needed.

Overall we really like the Stratford Court, we really like the staff members and the freedom to come and go as we please. Based on our experience we would recommend this community to other families .

We had a great tour of Meadowmere Oak Creek and thought it was a lovely place. All the places we toured were about the same - great amenities, clean, beautiful, really nice. This one was just less affordable for our family.

The nursing staff there is so loving. They do all they can to make the residents feel like their own family. I always see the Nurse helping out doing whatever her staff needs she really cares for her people there. I walked in on her getting mom dressed while singing to her wow.

They have great activities and excellent service in the dining room my apartment is kept clean ,staff are wonderful and pleasant and easy to talk to. The bus driver very happy and full of energy and ready to help anyone.

Their main meal is lunch, which is fine. For dinner, the choices are sandwiches, burgers hot dogs, and soups. Sandwiches are not appropriate when you need a low salt diet. Cheese and processed meat for burgers and hotdogs doesn't work for me. They used to have two entrée choices for lunch, but now they have one. I understand everyone has to make cuts and that you can always have a burger or hotdog, but that's not a choice for a low-salt diet. It was a tough change for my loved one. He tries to watch his salt and he's not a picky eater, but he has to be careful of what he eats because of his health. If they make something with creamed soup, that's worse than the processed meats in terms of salt. They used to have a chef salad, but now they only have veggie salad that comes with a slice of cucumber, tomato, and a sprinkle of cheese. I'm not happy with the dietary choices and the food cuts. The activities director is leaving and no one else is hired, so I'm unsure of what they're going to do. The effort, availability and what they offer is good, but participation is poor - which I can't blame on the staff because the residents here live a sedentary life. My loved one's brain is at 110% and no one who wants to play cards or games with him. His vapid plays checkers and other games with him, so he does get some activities in addition to me taking him out twice a week. They do offer an exercise program, which seems to have decent participation. It takes place between breakfast and lunch and it's not always run by the activities director, it's sometimes run by the house secretary. It's nice that they have a light weight exercise class that is appropriate for seniors. It's nice that they have that available and that it also has good participation. They have a church service once a week as well, and my loved one likes that. I'll reserve the rest of my opinions for their next activities director and what they will bring. My loved one needs assistance with minor care services, like putting on his socks. Sometimes he waits a while to receive assistance with that because of short staffing. Everyone is short staffed, but the staff we work with are very caring, and very professional. I love the staff and so does my loved one. They do care and they mean well. They try hard with the number of staff they do have available and overall they do well. In regards to billing: I know that they've just switched to electric billing, and they tell me the bill will be taken out of his checking account between the 1st and 5th of the month. He moved in several months ago and that's happened maybe one time. Oftentimes, it's two bills in a row and the second bill hasn't been taken out. When it is taken out, it happens way after the 1st of the month, like a couple weeks in. If they would take it out between the 1st and the 5th, it would be a lot easier for his spending. She will not allow me to speak with billing department, she says she has to speak with them. Although it's electronic, there has to be a better way because it's not working the way she's doing it. Right now he's on his second bill, and it still hasn't been taken out yet. I'm unsure of why something that is an electronic setup, is not being taken out on time; it's frustrating. I should not have to write out a bill every month, which is why we setup the electronic payment. The billing is very disappointing in that regard.

Our grandmother is just 2 weeks in and settling into her new community and she’s made more friends at Calusa Harbour than I did in my 4 years of college. We are so ecstatic to see her thriving and excited about this new chapter. Also a big shoutout to maintenance for making sure her tv was set up for her first night stay.

We have been here three months and we made the right decision moving here. Amazing how genuinely friendly residents and staff are. Within two days, the dining room and maintenance staffs knew our names. On a scale of 1 to 10, Coral Oaks is at least a 25. No more yard work, cleaning windows, paying a mortgage, etc.. More time to relax and enjoy new friends. I was hesitant moving here due to leaving other things I enjoyed, gardening, etc. But now I have new things to learn and enjoy. We feel we are staying at Downton Abbey.

I really liked Tuscany Villas in Naples a lot, this was actually my favorite facility out of all of the ones we looked at. I absolutely loved the layout as well as all of the staff that we met with. My loved one did not like the carpets in the rooms, she said they were older and not as updated. If it were up to me this would have been my first choice.

Deer Creek is a BEAUTIFUL facility. The apartments were very nice. I looked at the food menu and it looked like there was a lot of variety. the options changed daily, weekly, and monthly. I would have loved to live here, but it was too expensive.