Five Star Senior Living

The Gardens of Scottsdale has proven to be a great choice to place our loved one. The memory care unit has an excellent staff to care the needs and even has gone beyond our expectations. Not fully knowing what to expect was a bit nerve racking at the beginning. The staff are all fully capable of making our loved one feel safe and cared for. The facility is well maintained and clean. I am very satisfied with our choice.

Fox Hollow is a wonderful place to call home. My brother was there for over 4 years. He had multiple health challenges . The staff were kind, hard-working and very competent. The Director has been there for many years and the rest of the staff have been there for long tenures as well. It is really a family atmosphere. There are many activities and fun excursions.

After researching several Assisted Living facilities in the area , Barrington Terrace proved to be the best new home for my 89 yr old mother. [name removed] and the administrative staff helped make this transition smooth and welcoming. The Barrington community of residents are very warm , caring and enjoy each other’s company. The activities and social environment are are awesome as the entire staff encourages all to participate. Nursing , healthcare and dining have met a high standard in the short time that my mother has been in residence. Our family and my mom are thankful that Barrington Terrace has assisted us in this transition of life.

I've toured several independent living places for myself and Five Star Premier Residences of Dallas is by far the best by leaps and bounds! The sales ladies, [name removed] and [name removed], are personable, very informative and I did not feel pushed to make a haste decision like some other places. And I'm so happy I accepted their invitation to lunch during my first visit because I had so many choices to choose from and the food is absolutely delicious! I've actually visited three times and each time I see residents having a good time and staff interacting with everyone. I already feel spoiled - when I drive up and my car is valet parked at no charge! I'm very much looking forward to the all-inclusive lifestyle WITHOUT the big buy-in!!

This was the only facility that I looked at - it is very close to where I live. Staff are great and very caring. Management level folks are good also. I highly recommend Morningside of Springfield.

I said nothing but tremendous things about [name removed] as a leader, a person, a counselor, and someone who always brings insight and comfort to my wife and I regarding my sister's residence at Rio Las Palmas.

So worth the 8 month wait for available unit. Staff is excellent (always kind and helpful). Wide range of activities, incuding exercise classes. Property is pretty, well maintained, clean and quiet. Bonus having Physical Therapy services on site.

My mom has only been there for about 6 or 7 weeks as of [date removed] so far, so good. We are still in transitioning period trying to get her to join in on activities, she has finally started ordering her dinners and she likes them. Anytime, I have needed anything, [name removed] and/or [name removed] have been on top of it. I appreciate the diligence And kindness. Mom did say she liked her cottage and was happy.

1) Ambassador Services - my mom was in IL and needed extra help through the Ambassador Services, like pushing her wheelchair to and from the dining room. She really bonded with one of the Ambassadors who helped her with ADL's like stand-by assistance for her showers. Caveat: My mom lived independently for 78+ years, so she had a learning curve that a schedule for AS meant you didn't get to tell them to come back later. 2) She got along well with most other residents but was quiet and liked crossword puzzles during meals. Sometimes, other residents made her feel awkward for not being more social, which led to her wanting to eat in her apartment. I didn't really let her do that unless she was sick because then she became even LESS social. 3) One of the best things for my mom's transition to a retirement community was the Sales & Marketing Director, [name removed], made sure to introduce her to other new and existing residents who she thought would be a good fit. She became fast friends with one other resident who was introduced to her on Day 1. One another note, my mom really didn't want to live in AL without a stove or W/D, so I was her supplemental caregiver by ensuring she took her medicine, got her doctor's appointments, and was generally happy & safe. It was a lot of work, but I didn't want my mom to feel isolated when we only lived 5 minutes away. Overall, I felt my mom and I had a lot of support from The Forum staff and community to make her IL situation work. In hindsight, she probably needed AL, and I was willing to sacrifice my time & energy to fill in the gaps.

The people that work there are what made us choose this facility initially over others we looked at. They know the residents and I don't see huge turn over in staff. They stay with the facility. I find the staff very friendly and caring.

I think the food could be more diverse and better, in general. The service time for meal delivery, sometimes, can be extraordinary long. The staff is outstanding. Overall, I'm very pleased. They give dad his space, yet keep a close eye on him. I'm grateful for their care.

The facility is a very nice apartment complex type of building which has many added rooms for socializing and activities. The staff is excellent at trying to respond to the residence. The best thing about everyone here is that the administration and staff do all they can do to support the residences who take a major role in the activities. Everyone is extremely open and friendly, and make living here a joy.

It was a vibrant and social community. A wide range of activities are provided. Some improvements that need to be done are new carpeting put in all found levels of apartments. New chairs are needed in the pud and dining room or at least recovered seats. There should be alternative dinners besides the two regular entrees served. Beautiful pond with flowers fountain.

All of the staff are friendly. One of the waist staff goes out of the way to help people, just today a person noticed that I acted like I was having trouble breathing and came over and asked if I was ok. Has helped me before.

The majority of people who stay here are lovely. If you have ever eaten with 3 people at a table when one new person asks, they are always welcome!! We play bingo on Monday, Wednesday, and Friday which is fun, for one hour and small, useful prizes.

They went up on rent [amount removed] for my mom and she's on a strict income. I hope they don't go up anymore otherwise we'll have to find her someone else to go and and she loves it there. The most I like about the facility is the cleanliness, friendliness and caring staff, great residents, the business of the activity schedule. The least is the food choices be off sometimes. They need to adhere to recommendations of all the residents.

Very nice place, but status can change quickly and we need more options. We are waiting for more assisted living openings--- so filling in with the private duty is what we are doing now. I wish the contract was a bit more flexible with change of status options besides just private duty.

The staff came in to introduce themselves to my Dad and all of us...nurses, CNAs, maintenance, activities, dietary, housekeeping... everyone! All of them were kind and welcoming. The staff responds to requests quickly. The meal selections are gourmet! They have a wonderful activity staff with a nice variety offered.

Everyone is great to me here

Our experience has been really good. I would recommend Gateway to others.