Five Star Senior Living

The friendliness of the staff and the activities both get a 5++. HeartFields has very nice and people are friendly and we would absolutely recommend them to other families!

Assisted Living for a loved one is not something anyone looks forward to in life. But sadly, for some, it is inevitable. Thankfully, I only had to visit two to find the perfect place. Heritage Place in Fredericksburg is indeed a 5 Star Facility. The facility itself is very nice. It is bright and beautiful. Outside spaces are perfect for visiting or watching the deer. There are also ample opportunities for your loved one to participate with others in the reading club, multiple worship services on Sundays or enjoy live music in the lobby. All of the above is great to see but the best and most important aspect of Heritage Place is the staff. They are always gentle, caring and kind and they always have a smile for you. From the front desk to the back office, the room & laundry attendants to the cooks, the care givers to PT, I couldn’t ask for a better “home” for my MIL during this time in her life. Thankful for Heritage Place.

[name removed] and the rest of the staff were responsive, supportive, and extremely flexible. Our move in was chaotic for several reasons, and we were able to work with them on every issue we had. Our mom has been greeted by staff and other residents since move-in day, and she has made many new friends quickly. She has been there two months and tells everyone she could not have found a better place to live!

Great location, great staff, great facilities, nice accommodations. Apartment sizes and layouts are great. They do need more help in kitchen and dining area and more variety on the menu.

We have had no real issues. [name removed] worked very hard along with the nurse to get our loved one accepted to the facility. Everything was explained. Move in was very easy. Staff was helpful. The facility is clean but could use some new carpeting. Also air conditioning in the rooms. The staff is very friendly and willing to Help. No issues with the care. The aides are great. No issues with the food or dining. Enjoying the food. The activities are available frequently. We do recommend your facility due to the friendly atmosphere and making it feel like home for the clients. This includes the maintenance staff, front desk staff, aides, nurses and activities coordinator. Great therapy staff who were willing to work and provide safe transfer methods. Great nurses who are available all the time .

Comfortable in not having to worry about a loved one. The cost is worth it the peace of mind. [name removed]and her team are great. It is a great place, love the staff, and love the residents there.

When a family member becomes I'll, it really can put a lot of stress and worry on the family..But I found with the staff of this hospital I always stayed at ease....they spoke calmly. Kindly, in the most dullcet tones that were calming...and they always spoke on a level that I could understand...no confusing "med" speak. It's a great hospital and even greater staff.

The Forum makes the transition to independent living so easy for the residents and their family members! Almost immediately my parents were participating in all kinds of activities and events and continue to tell me how nice everyone is. I’ve joined them for dinner and found the atmosphere and food quite enjoyable.

Very professional.

We used Five Star for respite care as we needed 2 weeks to reorganize our house for my husband’s mother to move in. Staff was friendly and respite care apartment was very nice. Dining room was excellent and we were able to eat with her as well. Activities looked stimulating but she chose not to participate.

Everyone at park Place was so welcoming. They were helpful on the move in. The place is clean and homey. There are tons of things going on.. games, exercise, outside activities and activities for all ages.

Everyone is so nice to our family and loved one in the assisted living program. They truly care about his wellbeing and how the family is doing. I appreciate the efforts in activities for the residents and the care and concern shown for each one.

Calusa Harbour was a miracle that came out of the blue at the last minute (literally). Everyone was extremely helpful, accommodating and kind in getting my mother moved in fast (less than two weeks). The place is extremely clean, mom says the food is excellent and she also enjoys the activities. The people who work there are super nice and very helpful with anything you need. And, it’s a beautiful location, right on the river. I am at peace knowing my mom is in such a great place, truly.

We looked at several places for my brother in law. Leisure Park is clean, the people that work there are friendly, they go out of their way to help the residents. The residents themselves are friendly and welcoming. It is a good fit for him, and allows him to transition as he needs more care.

I only had difficulty with one worker but it was addressed and my stay was very pleasant. I would recommend this place to anyone who would be interested in a stay. In fact if I ever need to go to for another stay i would definitely apply again. Plenty of activities to do during the day.

My mother recently moved into Five Star Premier Residences of Hollywood, and I couldn’t be more pleased with the experience. From the very start, the staff was incredibly supportive and responsive, always greeting us with smiles and genuine kindness. During the two weeks leading up to her official move-in, I had the chance to meet several of the residents, all of whom reassured me that my mom would love it here — and they were right. Now, two weeks after moving in, my mom continues to receive wonderful support from the team, has made some lovely friends, and is starting to truly enjoy her new home. The warmth and positivity of the staff and residents have made this transition much smoother and more enjoyable for her. I am deeply grateful to the entire Five Star team for their exceptional care and for making this transition such a pleasant and reassuring experience.

My mother spent a short respite stay here while the family went on a family trip abroad. The care , attention to detail, warm ambience and exceptional level of compassion and understanding was an absolute delight. My mother talked non stop about all the friends she met and things she did while there. What more could one ask for ?! Absolutely thrilled beyond measure to be directed at Legacy Heights. What a gem !

I had a wonderful experience here at The Palms in St. Lucie West. My very first experience was with the executive Director [name removed] on a Sunday afternoon and he was so pleasant and helpful. Everybody was very professional and informative especially [name removed]. She was very attentive and explained everything thoroughly and held every question to the highest regard with my mother's best interest. She is wonderful. Nurse Shannon was the best was great. Caring and extremely welcoming.

The experience I had at the palms at St Lucie West was fantastic. I met several very friendly residents who looked very happy and participated in welcoming me to the assisted living facility. I also had the pleasure of meeting a few of the staff and a family of a future resident and everyone showed me how satisfied they were with their surroundings. [name removed] the director of sales welcomed me with open arms and offered me snacks and drinks. I am extremely impressed with everything I witnessed in this beautiful facility. I cannot wait to bring my mother to experience the wonderful life she will have going forward here at the Palms.

Stratford Court of Palm Harbor is a great place, the building is well taken care of, the staff is very thorough and attentive, food selection is really good and lots of great activities for my mom! Overall it is an excellent environment!