Five Star Senior Living

The staff are super sweet. [name removed] In particular is outstanding. I live in a different state and knowing my father was being taken such good care of took that worry off my mind.

My husband and I have had a very pleasant experience admitting his father to The Laurels. The professionalism and kindness displayed by the entire staff is nothing less than phenomenal! When we first entertained the idea of placing my father-in-law in The Laurels, we were met by one of the kindest and very professional sales and marketing individuals. Her name is [name removed]. [name removed] calmed our fears of Dad being in a new environment by giving us a tour of their facility, taking our phone calls with additional questions, and then meeting us on more than one occasion to help us complete forms. [name removed] was an angel in disguise for us! What a professional woman she is! Personally, I have had quite a few years of experience in the long-term care industry and wish I/we could give 10 stars instead of the limit of 5 stars to [name removed] and the staff at The Laurels. I have seen all kinds of facilities and have experienced various nursing teams with other family members in other state

Staff at this facility are second to none. Everyone is interested in making my mother feel at home and the technical staff promptly responds to repair requests. As a new resident and not knowing anyone, the staff made sure another resident sat with her during every meal so she could meet her neighbors and socialize. The facilities are relatively new and meals are served in a formal dining room with surprisingly good food. Overall, we are very happy with her move to the forum and are confident she will be well cared for.

So many activities for all to enjoy. Food is great and is like eating at a restaurant. Daily menu to order from everyday. Facility is very clean and organized and has the best view with a waterfront view when on the terrace.

Overall the experience is good, the cleanliness is great as well as the staff. The meals however could be better but the activities are very good. The value for cost is very good as well.

Take a tour of Carriage House and you will find a very responsive staff but also a very homey feel. Carriage House is set up like small communities for residents. Rooms face small corridors of 3 to 4 rooms. This facilitates interaction of residents like small neighborhoods. The dining arrangements allow people to group together to socialize in small groups. It is possible to have meals in their room, if desired. It was an amazing feeling to leave our loved one at Carriage House, knowing she was in the best place possible. But more convincing was when over the weeks and months that followed she has nothing but praise for the entire staff, food, and activities! We made the RIGHT choice!

Mitchell Manor has been a safe haven for my friend who needed to move from her home. It has only been over 2 months since she arrived but she is actively engaged and interacts with others. There is so much to keep residents busy if that’s what they want or they can keep to themselves when that’s their desire. The staff could not be more caring and supportive. No one wants to go into memory care or assisted living if they don’t have to, but Meadowmere and Mitchell Manor are 5-star just as they promote themselves to be.

Can-do corporate culture permeates the entire staff. Residents friendly and welcoming! Fun, positive environment with very good dining and activity options. PT and exercise classes available. The service staff is excellent.

My father has only been at Park Summit for a few months but so far I have been very impressed. When we first visited and he first moved in, everyone was so nice and I figured that was part of the sales pitch. Since he has moved in we have consistently experienced the highest level of customer service. He has had some issues that have required extra attention, and they have never once given us the feeling that they are annoyed by it or that it is problematic. The facility is great and currently undergoing renovations to modernize. The food is good we have joined him in the dining room expecting hospital quality food but have been pleasantly surprised. I would not hesitate to recommend this faculty to family and friends

I was so pleased with this facility when I visited! The staff are friendly and informative. The meals are hot and customized to the residents health needs. Daily activities for residents are held to promote socialization and cognitive engagement! I attend the events they have because they support such wonderful causes and communities! It’s clear that they have a passion for their residents, and the communities they serve!

My grandmother moved to Heartfields at Easton about a year ago. It’s been the PERFECT fit for her! She has great friends there, the staff is wonderful, and we get the peace of mind that she’s well cared for while maintaining some of her independence.

Welcoming staff and administrators. Staff appear to be kind and caring. Working hard to make my sister feel welcomed.Activies are creative and stimulating . Issues are resolved with kindness.What I like best is that my sister is treated like the individual she is. The facility is clean with many cosy places to sit and chat. I have seen many old friends who are residents here.

I cant say enough about ALL the people who work at Heartfields in Easton. The kindness and patience is amazing! Its not a job, they really care about their residents. I feel so grateful for all the love they give my mom.

Mom was very happy there. I just wanted to add, that from [date removed] when she entered TC until she passed in [date removed], she needed to go into NH rehab facilities a few times for extra therapy, and each and every time she was discharged, I was so afraid TC would not accept her back since they really didn't provide that level of care she needed as an assisted living facility. With the loving and caring assistance and extra support from Sacred Heart Hospice for the last few months, she was able to remain there comfortably until the end. For this, my family and I were extremely grateful. It had always been our goal to keep her out of the nursing home. [name removed] and most of the staff were like family. I would highly recommend them to anyone needing placement for themselves or family members.

Food needs some improvement. It is good and tastes ok, just needs more variety and much better presentation. However, based on the experience we have had, we would definitely recommend this community to other families. The facility is nice and clean and the staff are very caring and sweet. Food needs a little work but other than that I am very glad we chose this facility.

5 on all! They were great! They could have cleaned her room a little more thoroughly but other than that great! We would recommend this community to other families who may need a place for their loved ones

My mother really loves it there and I hope I can keep her there...i would say from what she has told me I will say a 5 on all of the categories but she did have a concern in regards to the rent going up....i guess in conversation from some of her neighbors...they spoke about the rent going up yearly...that may be a concern down the road. My mother says the staff have been very nice

It was a good experience. I would recommend to others.

My family is out of state. We all together thought it was time that I live in a spot where the day-to-day would be easier. I’m glad I did!! The food is good, the people are nice. They keep the day interesting.

What a great experience it has been to have my dad at Heritage Place this past year. The staff is so helpful, with the same faces day to day. Having a smaller facility makes every one seem more like family. We are so blessed to have a place that provides all the needs such as laundry, cleaning, hair salon (also trim nails) games, entertainment and more.