Ensign Group, Inc

Respite care for 18 days. My sister didn't require care did her own medications. But due to hospitalization and illness previously we decided this was best option. In case something happened while we were out of area. Facility nice, people friendly. My one request was that she be seating at a dining table with people her age if possible (55). And certainly not with people that required feeding help and were less then optimal table mates. Well my sister got the later and unfortunately I didn't find that out until I returned home.? I was not happy. For my 18 days sisters 18 days at the facility we paid almost the same price as the monthly rate. I was told I would need to bring chair, lamp, tv etc. after loading all that up in my car. When we arrived the room was furnished very nicely. So I loaded all my stuff back in the car. It would have been nice to know and saved me ton of labor. I will be in need of a facility again later this summer. I would consider using this facility again because of the friendliness of the staff. However after receiving g a phone call the day I left my sister there. That phone call was not meant for me.. ". So what did you end up charging them" when she realized she was speaking to wrong person she apologized and we hung up.?? So I feel possible a different rate could be negotiated depending on persons needs.

My mom doing good and the staff are taking care of her very well, including what the other communities did not want to assist my mom with. The staff are helping her get as comfortable as could be. A Place For Mom gave me a list of places and when we came here, it looked very nice.

When I went to tour Healthcare Resort, I realized that they only have Assisted Living there, and we needed a place that offers Memory care. It was a nice community, but not what we were looking for.

My mother needed to build strength after multiple falls and a hospital stay. We chose this place as it was close to family. They accepted her medicare/medicaid and treat her well. She's been there a few weeks. The social workers, nurses, and staff we've met with have been helpful and kind. We visit at least 4-5 days a week and every time there have been activities happening. We typically will wheel her around the facility and the only negative is that in the long term side of the facility there is the odor of urine in the hallway in the region of the laundry. Mom also has incontinent issues so that is not an unexpected odor to smell - unfortunate that its a concentrated odor in that hallway area. My mom is in her late 80's, she's difficult and does not mix well. She was a reluctant rehab patient but the nurses and physical therapists and assistants have been patient, kind, encouraging and are helping her transition to using a wheel chair for safety reasons. She often refuses to participate in activities but they come by her room and offer tea or a treat, puzzles, magazines, etc. She likes the food they serve her too. Recently she's even said it might be okay to live there.

I am happy to know that my grandmother is in great care here. We like the staff and how caring and friendly they have been to our needs. She is happy with the variety of meals. She is offered activities. The community is very clean. I do recommend the excellent care here for other families for a good value and excellent care.

My mother originally lived in Sunrise, about 5 years. She would engage in some activities, rarely, and as her memory left her, the engagement diminished and so did her happiness. Moving to Katella Senior memory care unit was the best decision I made. She is more confused, but less angry and paranoid, and seems to be participating in the activities more. She enjoys the music and exercise classes that are lead by people who are enthusiastic about what they do and it shows. The staff takes time to know their residents and seem to enjoy them. This is a wonderful place to have your loved one.

This is nice community for my mom. A clean community in everyway. The food is very good and a variety. Alot of activities for her to enjoy. I would highly recommend this community for great care and value.

I was surprised at the property and the staff. The rooms were larger than the small community homes. Pets are able to visit.

My parents were both happy at this location. We did move them closer to home, but they were very pleased with the great care they received while they were there. The food was excellent and very pleasing to them both. The staff was wonderful and always wanted to make sure that their needs were met. I would recommend this for good care for family or friends.

We have had a good experience with this newer community. The staff are nice and we have good communication with them. My sister is still getting settled in and she is helping with the community to work with activities. They are now working on starting transportation. The community is well maintained and I would recommend it.

POSSIBILITY--Close to home. A dog may be allowed(additional cost for dog care). Feels institutional even tho it's small(approx. 25 MC residents?). It is a remodeled SNF. Dining room still has a nursing station next to it. Sparse decor/small rooms/small patio area. Community fee waived if moving in by July 1st.

My father is is doing well and it works well for him. The property has a big outdoor area to walk through. He likes that there are lots of people to meet and greet, very sociable residents. They do offer activities which my father participates in and even though he won't remember he seems to enjoy it. Overall it is by far the most roomiest place. I would recommend it.

So far, things are going well at Brookdale Patriot Heights. The facility is nice and the staff keeps it cleaned well. The other residents here are very welcoming and friendly. They seem happy and well adjusted. The staff is pleasant.

Things are going okay here.

This community really does feel like a home with great friends all around.

My mother stays at the Brookdale Place Willowbrook in Houston, Texas. They did a great a job with the transition. We had some issues, but as one would expect with a ninety one year old trying to adjust. They did a great job resolving everything and making adjustments for my mother to settle in. Overall, we are pleased.

It looks like they had a decent lunch. It’s clean and friendly and bright. We’ve been happy with the community.

Cynthia was wonderful she is caring and am thoughtful. The price was the only thing that prevented us from selecting the facility. The price is almost the same as places like eagle trace, with less to offer.

I visited here on April 14th. Very secure with the guard gate. Looked nice and has an assisted living facility on the grounds.

remodeling, lots of room in open area